BitcoinWallet.com Reviews 51

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

This website is a scam, I opened an account a while back in 2010s, I haven't paid too much attention to the bitcoin I had in there. after a while, I wanted to login, they don't send passwor... See more

Rated 1 out of 5 stars

Anyone knows how long this site been 'under maintenance' Is there any customer service email?

Rated 1 out of 5 stars

horrible customer service. won't release my money to me after several request. and when I tried closing my account, I was told I needed to follow "simple instructions" and asked what I didn't understa... See more

Rated 2 out of 5 stars

To follow up on my initial review, I have discovered that BitcoinWallet's form is lacking essential information. Directly after entering your full name, there is a space asking for a date and gives ex... See more

Company details

  1. Cryptocurrency Service
  2. Currency exchange service

Information provided by various external sources

Bitcoinwallet.com replaces bitcoin addresses with your name. We are the easiest to use and most secure bitcoin wallet service.


Contact info

You should know

1.3

Bad

TrustScore 1.5 out of 5

51 reviews

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Rated 1 out of 5 stars

The worst website on the internet

The worst website on the internet. They charge you with 0.0005btc + 1% fee for every transaction. It's like a blackhole once you deposit you'll never get your money back. STAY THE HECK AWAY FROM IT.

9 February 2020
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam. They do not answer legitimate emails. You can not change 2fa for mobile number and if you loose access to your email account, your btc is gone. Also very large fees. STAY AWAY

17 December 2019
Unprompted review
Rated 2 out of 5 stars

Waiting all day for transaction from…

Waiting all day for transaction from wallet to wallet. Hopefully its not a scam and money will arrive. Better Dont use it. No support on this website

Only now I received my funds thankfully )
But it took all day. I was unable do my job. Not very good. (

13 November 2018
Unprompted review
Show reviews in all languages. (51 reviews)

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