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Rated 4 out of 5 stars

Everything was very good and product was also good. But he promised to return my shipping charges still he didn't return my charges.

Rated 1 out of 5 stars

Girdhari Lal "Mini Disco": only a pack of 200 gram has been received by me as against my order and payment for 500 gram pack. My email to you dated 28th August remain unanswered in this regard.

Company replied

Company details

  1. Online Food Ordering Service

Written by the company

About Bitebasket Bitebasket is your trusted online store for authentic Bikaneri snacks, delivered fresh from the best shops of Bikaner straight to your doorstep. We started Bitebasket with one simple thought – people living away from Bikaner should never miss the real taste of home. From crispy bhujia to traditional papads, mathri, and sweets, every item is carefully selected from famous and time-tested shops in Bikaner. We work only with well-known and reputed brands so that what you receive is genuine, fresh, and full of flavor. What makes Bitebasket special is our focus on quality and customer happiness. We don’t just sell snacks, we deliver a piece of Bikaner’s culture and tradition with every order. Whether you’re enjoying evening tea with family, sending a gift to loved ones, or simply craving something crispy and tasty, Bitebasket has you covered. Our mission is simple – to make authentic Bikaneri flavors available across India, with reliable delivery and a smooth shopping experience. Thousands of people already trust Bitebasket to relive their favorite taste of Bikaner, and we look forward to serving you too. Bitebasket – Direct from Bikaner, straight to your basket.


Contact info

3.7

Average

TrustScore 3.5 out of 5

28 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Wonderful customer service

Wonderful customer service

2 September 2025
Bitebasket logo

Reply from Bitebasket

Thank you so much for the wonderful feedback! 🌟 We’re glad you found Bitebasket the best way to order fresh and authentic Bikaneri bhujia and papad. Bringing these traditional flavors from Bikaner straight to your home is what we love doing. Can’t wait to serve you again with more of your favorites! 🙌

– Team Bitebasket.in

Rated 5 out of 5 stars

Best quality best delivery service 👌 👏

Best quality best delivery service 👌 👏

1 September 2025
Unprompted review
Bitebasket logo

Reply from Bitebasket

Thank you for sharing your positive experience with Bitebasket. We truly value your trust and support. Our team is committed to delivering authentic Bikaneri flavors with the best service, and your feedback encourages us to keep raising the bar. We look forward to serving you again.”

– Team Bitebasket

Rated 1 out of 5 stars

Ordered & paid for 500 gram got 200 gram

Girdhari Lal "Mini Disco": only a pack of 200 gram has been received by me as against my order and payment for 500 gram pack. My email to you dated 28th August remain unanswered in this regard.

28 August 2025
Bitebasket logo

Reply from Bitebasket

We are extremely sorry for the inconvenience caused 🙏 Your trust means a lot to us, and we deeply regret the trouble you faced. We assure you that this will not happen again and we will make sure to serve you better in future.”

– Team Bitebasket

Rated 1 out of 5 stars

Very bad, cheaters

Very bad, cheaters. Selling expired items, damaged items due to poor packing.

19 August 2025
Unprompted review
Bitebasket logo

Reply from Bitebasket

Hi Sanjay,
We’re extremely sorry to hear about your experience 🙏. At Bitebasket, we never compromise on product quality or customer trust. We have reviewed your case and the issue has now been resolved — the amount has already been refunded to your account. 💳

Your feedback is very valuable to us, and we’ll ensure this does not happen again. Thank you for giving us the opportunity to make things right.

– Team Bitebasket

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