SCAMMMMMM App I am used bitnob from 1 year maybe and last Deposit today with PEP20 Address From Binance Wallet to Address in bitnob not Received ...........
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See what reviewers are saying
I'm in LOVE with this app!!! I've never known a crypto service app this user-friendly. Fiat deposits instantly credit in USD at great rates with zero issues and can be immediately paid out as USDT or... See more
Company replied
I’ve been using Bitnob for a while now, and it has made saving and sending Bitcoin and stablecoins so much easier. The transactions are fast and low-cost. I also love the virtual card feature which is... See more
Company replied
I only put one star because I cannot comment without putting a star. This app is a huge SCAM. At first things will seem to go OK. Then your money will start disappearing. They will claim it's maintena... See more
Company details
Written by the company
Save, Earn, Borrow, Send and Receive money from anyone around the world in a single wallet.
Contact info
16192 Coastal Highway Lewes DE 199, 19958, Lewes, United States
- info@bitnob.com
- bitnob.com
You should know
2.9
Average
48 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 60% of negative reviews
Typically replies within 1 week
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SCAMMMMMM App
SCAMMMMMM App
I am used bitnob from 1 year maybe
and last Deposit today with PEP20 Address From Binance Wallet to Address in bitnob
not Received ...........
4 August 2025
Unprompted review
Reply from bitnob.com
Hi, thanks for reaching out — I understand how worrying an unreceived deposit is, and we'll look into this right away. Could you share: 1) the transaction hash/TXID, 2) the exact deposit address used, 3) number of confirmations shown on-chain, and 4) a screenshot of the transaction?
The issue is still unresolved, and I am still waiting for a clear explanation of why my card balance is incorrect.
My experience with Bitnob's customer support was very disappointing. I noticed an issue with my virtual Visa card balance after an Apple transaction, and the explanations I received were confusing and did not clearly address my concern.
I was told the payment was first authorized and then settled, but my card balance did not make sense based on that explanation. Instead of receiving a clear breakdown of how the transaction affected my balance, I received generic responses that left me with more questions than answers.
I expect a financial service to provide transparent information about card transactions and account balances. Unfortunately, that was not my experience. I hope Bitnob improves its customer support and provides clearer explanations to customers facing billing or card issues.
25 July 2026
Unprompted review
Vary Good app and customer service non…
Vary Good app and customer service non existent, I am satisfied for using Bitnob I hope you will be too.
9 May 2026
Unprompted review
I only put one star because I cannot…
I only put one star because I cannot comment without putting a star. This app is a huge SCAM. At first things will seem to go OK. Then your money will start disappearing. They will claim it's maintenance. Last month my money disappeared $130. I threatened to report them and received only 90 back. They are claiming I have a transaction pending and I did not do any transactions. They are stealing your money. DO NOT USE THIS APP. All the reviews here they are commenting to try and save thier app but they are scamming people and stealing your money.
19 June 2026
Unprompted review
Fast and reliable
Fast and reliable, I have been using them for a year now. And Glory their customer care is Nice
22 February 2026
Unprompted review
Reply from bitnob.com
Thank you so much for your kind review!
We’re really glad to hear you’ve had a fast and reliable experience with us over the past year. It’s also great to know that Glory and our customer care team made a positive impression.
We truly appreciate your support!
I'm in LOVE with this app!!
I'm in LOVE with this app!!! I've never known a crypto service app this user-friendly. Fiat deposits instantly credit in USD at great rates with zero issues and can be immediately paid out as USDT or BTC without going through P2P hurdles and drama.
13 February 2026
Unprompted review
Reply from bitnob.com
Thank you so much for the kind words! We're thrilled to hear you're enjoying the seamless experience and truly appreciate your support. 💚
I invested my bitcoin for a long time…
I invested my bitcoin for a long time ago I do not want to visit this application for a many years but I am still receiving Gmail messages from my account when I want to login back to my account, information that was receiving"my account does not exist scam but I am still receiving email from my account, if I try to recover my password it says unable, this is scam
6 February 2025
Unprompted review
Reply from bitnob.com
Thank you for sharing this.
To help us properly review and assist, please contact us directly at support@bitnob.com using the email linked to your account and include any relevant details or screenshots. Our team will look into this and guide you accordingly.
Avoid this app at all cost.They're…
Avoid this app at all cost.They're summers who make you money dissappear if you try funding the money into your account.They even delete the history as if nothing happens and your money dissappear after it has already been deducted from your mobile.Customer service are of no help either.
30 January 2026
Unprompted review
Reply from bitnob.com
Hello Amina. We’re really sorry about this experience and understand how frustrating it must be. Please reach out to us directly at support@bitnob.com with your transaction details so we can investigate and assist you promptly. We’re here to help and ensure this is properly resolved.
Great app
Great app ! Rates are awesome, their virtual cards work for all my online payment and I really like the apps UI
13 January 2026
Unprompted review
Reply from bitnob.com
Thank you so much for the great feedback! We’re glad you’re enjoying the awesome rates, the reliability of the virtual cards, and the app’s UI we truly appreciate your support. 💚
WITHDRAWAL DENIAL
If you deal with this App, you’re on your own, they carefully choose their victims.
They are SCAMS
I didn’t know I needed verification before sending my funds there, they first denied me verification, they said they can’t verify me and I requested to know why? Cos the kyc submitted to them is what I used for all my crypto Apps…
They won’t let you withdraw your funds by getting errors during the process and when you contact them, you’ll be given silly excuses. I had to move my money to a crypto wallet and guess what, 2$ was lost during the process, cos that’s their ridiculous fee on just less than 15$
But better than losing my hard earned money to these bunch of thieves! Beware guys, they started well on positive side just to win pple over, they’re now SCAMS!
16 October 2025
Unprompted review
Reply from bitnob.com
Hello Rashidat,
We’re sorry to hear about your experience. Your account did not pass our verification screening, and you were given the opportunity to withdraw your funds before the account was deactivated — no funds were withheld.
The $2 you mentioned is part of our standard network fee structure for sending funds, which varies based on blockchain activity and network type.
You can find full details about our fees here: https://intercom.help/Bitnob-help-center/en/articles/6055972-bitnob-s-transaction-fees
We value transparency and customer trust. If you’d like us to take another look at your case, please reach out to us via support@bitnob.com
.
Don't attempt downloading the app it's…
Don't attempt downloading the app it's a scam they refused to sent verify my number even after depositing money please google services take down the app
10 September 2025
Unprompted review
Reply from bitnob.com
Hello Jeremiah,
We’re truly sorry for the experience you’ve had — it’s certainly not the standard of service we strive to provide.
We’ve already requested additional information from you and are currently awaiting your response. Once we receive it, we’ll be happy to investigate further and resolve any issues as quickly as possible.
We remain committed to ensuring you have a positive experience using the app. Thank you.
Reply from bitnob.com
Hello Duncan,
Thank you for taking the time to rate us. We’d love to learn more about your experience so we can continue improving our service. Please share more details by filling out this form: [https://tinyurl.com/Bitnob-help].
We appreciate your support and hope you’ll keep recommending us to your friends and family. 🙂
DCA Savings
The DCA savings plan is such a brilliant idea! I am enjoying every bit of it and my transactions work out seamlessly!
1 July 2025
Unprompted review
Reply from bitnob.com
Hello Glory,
Thank you for taking out time to rate us. It really helps us to keep going and delivering the best.
We hope that you would keep referring us to your friends and family :)
The DCA savings plan has been a way to…
The DCA savings plan has been a way to help me save for emergencies and other important events for my children
30 July 2024
Unprompted review
Reply from bitnob.com
Hello Omolola,
Thank you for taking out time to rate us. It really helps us to keep going and delivering the best.
We hope that you would keep referring us to your friends and family :)
They are scammers they stole my money
They are scammers they stole my money
6 June 2025
Unprompted review
Reply from bitnob.com
Hello Yona,
We’re truly sorry for the experience you’ve had — it’s certainly not the standard of service we strive to provide.
We’ve already requested additional information from you and are currently awaiting your response. Once we receive it, we’ll be happy to investigate further and resolve any issues as quickly as possible.
We remain committed to ensuring you have a positive experience using the app. Thank you.
Best service provider
13 June 2025
Unprompted review
Reply from bitnob.com
Hello Alex, Thank you for taking out time to rate us. It really helps us to keep going and delivering the best. We hope that you would keep referring us to your friends and family :)
Bitnob is Fraudulent with Criminal Tendencies
Bitnob are fraudulent. They criminally squeeze out money from users. It has happened twice.
They changed my cards details, without prior notice to me. I had used the card for google and apple recurring transactions. This caused failed transactions. Next they cancelled the card, I logged in saw no card. I chatted them, they claimed they noticed activities on my card.
I parted with $6 to create a new card, every time. They just did it again, this was barely a month the last incident happened. No activities on my card, they changed the details again. They are scammers under corporate guise
2 June 2025
Unprompted review
Reply from bitnob.com
Hello,
We’re truly sorry for the experience you’ve had — it’s certainly not the standard of service we strive to provide.
At the heart of our operations are our core values: integrity and making business effortless. We take pride in upholding these principles, which is why we always inform users before and after any changes are made to their accounts. In this case, we followed the proper process with the card change.
We’ve already requested additional information from you and are currently awaiting your response. Once we receive it, we’ll be happy to investigate further and resolve any issues as quickly as possible.
We remain committed to ensuring you have a positive experience using the app. Thank you.
Reply from bitnob.com
Hello Ezinna, Thank you for taking out time to rate us. It really helps us to keep going and delivering the best. We hope that you would keep referring us to your friends and family :)
They have the best service and best app…
They have the best service and best app and workers, I like this app and recommend to use it for everyone
14 April 2025
Unprompted review
Reply from bitnob.com
Hello Mohammed, Thank you for taking out time to rate us. It really helps us to keep going and delivering the best. We hope that you would keep referring us to your friends and family :)
I love the app interface
I love the app interface – it's so user-friendly! Withdrawals to my Nigerian bank are incredibly fast. I’d recommend it to anyone, anytime, any day. 🥰
30 November 2024
Unprompted review
Reply from bitnob.com
Thanks for taking out time to rate us. It really helps us to keep going and delivering the best. We hope that you would keep referring us to your friends and family :)
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