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See what reviewers are saying

Rated 1 out of 5 stars

After depositing countless amounts of money on my favorite platform I can only say I've withdrawn 200 dollars out of well over 4 thousand dollars. The 24 hour service to deposit from a withdrawal is b... See more

Company replied

Rated 5 out of 5 stars

So far this site has been pretty legit was a little skeptical at first due to all the fish games that go around on Facebook.I found this website just browsing gave it a try waiting for my first redemp... See more

Rated 5 out of 5 stars

Bitplay has by far one of the Best setups I've seen. I've tried so many different apps and sites out there and have dealt with glitchy software, horrible to non-existent customer, and scammers. Not h... See more

Company replied

Rated 5 out of 5 stars

I would like to say something about the customer service at bitpla.ag his name is Victor and he’s the best by far ever customer service in any place I’ve ever played his polite, professional and reall... See more

Company replied

Company details

  1. Online Casino or Bookmaker
  2. Casino
  3. Gaming services

Written by the company

BitPlay is an online sweepstakes platform that provides the latest online slot games and slots in the comfort of your home. We give you zero financial risks and 100% privacy due to the crypto solutions we offer. There are more than 500 unique games for you to enjoy with your friends and colleagues. You're guaranteed to have the best time ever!


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome platforms and games

16 January 2023
Unprompted review
bitplay.ag logo

Reply from bitplay.ag

Dear Nikki, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and we look forward to seeing you again!

Rated 5 out of 5 stars

Always my go to app for fish game

Always my go to app for fish game. Just cashed out another $200. Thanks a bunch!!

15 January 2023
Unprompted review
bitplay.ag logo

Reply from bitplay.ag

Dear Jason, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and we look forward to seeing you again!

Rated 3 out of 5 stars

Bitpay is great but some of the people…

Bitpay is great but some of the people working in chat are a bit der der ders!

15 January 2023
Unprompted review
bitplay.ag logo

Reply from bitplay.ag

Dear Louis, we are sorry that you had this experience. We want to solve this unfortunate issue. Please contact us at info@bitplay.ag with your website email and we would be happy to assist you through the procedure!

Rated 5 out of 5 stars

Love this site the games hit good I won…

Love this site the games hit good I won first try awesome experience.

15 January 2023
Unprompted review
bitplay.ag logo

Reply from bitplay.ag

Dear Dean, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and we look forward to seeing you again!

Rated 5 out of 5 stars

I have nothing bad to say about bitplay…

I have nothing bad to say about bitplay great platforms fun and easy and if u have a issue weather if it's for withdrawal problems really any questions u have there quick on getting back and quick on helping with the questions or issues thanks bitplay UR #1

15 January 2023
Unprompted review
bitplay.ag logo

Reply from bitplay.ag

Dear Izzy, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and we look forward to seeing you again!

Rated 5 out of 5 stars

Awesome fun gaming

Awesome fun gaming. Great customer service

14 January 2023
Unprompted review
bitplay.ag logo

Reply from bitplay.ag

Dear Kelcee,
Thank you for your feedback. We're glad you loved the experience with us. Cheers!

Rated 5 out of 5 stars

Fantastic Awesome Greatest

Fantastic Awesome Great

13 January 2023
Unprompted review
bitplay.ag logo

Reply from bitplay.ag

Thanks for the review! We work hard to meet expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

Rated 1 out of 5 stars

Withdraw

Withdrawal process takes too long

13 January 2023
Unprompted review
bitplay.ag logo

Reply from bitplay.ag

Hi dear Cecil, we are sorry that you had this experience. We want to solve this unfortunate issue. Please contact us at info@bitplay.ag with your website email and we would be happy to assist you through the procedure!

Rated 5 out of 5 stars

I have been winning so much I cash out…

I have been winning so much I cash out at least $100 once a week. Usually 5 hour payout but today slow so I’m writing review to speed it up.

13 January 2023
Unprompted review
bitplay.ag logo

Reply from bitplay.ag

Hi dear Casey.
Please contact us at info@bitplay.ag with your website email and we would be happy to assist you through the procedure!

Rated 5 out of 5 stars

bitplay is great

bitplay is great. excellent customer service! i have never had any problems with them.

12 January 2023
Unprompted review
bitplay.ag logo

Reply from bitplay.ag

Dear Peter, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and we look forward to seeing you again!

Rated 5 out of 5 stars

Legit site with multiple platforms of entertainment. Highly recomended.

First withdrawl went smooth and was deposited in my account 30 minutes after submitting requested documentation. One of the only sites the "chat" icon actually connects to a live person, all of which are professional and have answered all my questions to date.

12 January 2023
Unprompted review
bitplay.ag logo

Reply from bitplay.ag

Dear Branden, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and we look forward to seeing you again!

Rated 5 out of 5 stars

#1 best games

So easy to redeem. I love these guys!!!!!

11 January 2023
Unprompted review
bitplay.ag logo

Reply from bitplay.ag

Dear James,
Thank you for your feedback. We're glad you loved the experience with us. Cheers!

Rated 3 out of 5 stars

I like the platform options

I like the platform options. Wish the redemption was faster though. Also every time there is a holiday promotion or something the extra added graphics always interfere with the basic functions of the website. I can never click on what I need to easily.

10 January 2023
Unprompted review
bitplay.ag logo

Reply from bitplay.ag

Thank you for your feedback! We would be really happy to solve this unfortunate issue. Please contact us at info@bitplay.ag with your website email and we would be happy to help you!

Rated 5 out of 5 stars

Bitplay best online Casino.

9 January 2023
Unprompted review
bitplay.ag logo

Reply from bitplay.ag

Dear customer, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and we look forward to seeing you again!

Rated 5 out of 5 stars

BIG WINS FAST

BIG WINS FAST
YOU WILL NOT REGRET PLAYING WITH BITPLAY!!!!

9 January 2023
Unprompted review
bitplay.ag logo

Reply from bitplay.ag

Dear user,
Thank you for your feedback. We're glad you loved the experience with us. Cheers!

Rated 2 out of 5 stars

Big headache

I have been waiting on a withdrawal for 3 days now , it took forever for them to verify my verification and after that they withdrawal the money from my game platform 5 hours ago and still have not processed my winnings, I have called , email ,and live chat with the support group and still have not seen an update , it's not really worth the wait and it clearly says up to 48 hours , I have waiting more then 72 hrs so beware before you deposit and think you will receive your winnings at easy no it does not work that way to much of an headache

6 January 2023
Unprompted review
bitplay.ag logo

Reply from bitplay.ag

Hi Teressa,
We are sorry for your negative experience with us. Please write us at info@bitplay.ag with your website email, we'll be happy to assist you through the next procedures. See you soon!

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