I started using Bitrefill after Binance Card was terminated in EU. I was a bit skeptical in the beginning, as crypto card services can be a struggle. Bitrefill has been a great surprise. The service... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The cards (Visa) come through but are denied sporadically. Although Bitrefill do respond fast, the responses are useless and palm them off on whatever provider they use to generate the card. Authorize... See more
Company replied
I was a little hesitant because this is the first I have ever used bitcoin to purchase anything, but it was absolutely the easiest thing to do! Bitrefill makes the transaction smooth and fast!!
Company replied
I had a great experience with this service! Everything was fast, smooth, and very efficient. The process was simple and didn’t take much time at all. I really appreciate how quick and reliable the ser... See more
Company replied
Company details
Written by the company
Bitrefill is the ultimate platform for using crypto in everyday life since 2014. With payment methods including bitcoin, ethereum, solana, polygon, and more, you can choose from over 10,000 gift cards around the world, pay bills, top-up mobile phones, and even use the Lightning Network for fast, low-cost bitcoin transactions. Operating in 170+ countries, we make crypto easy to live on globally.
Contact info
Mailbox 2333, 111 75, Stockholm, Sweden
- support@bitrefill.com
- bitrefill.com
You should know
4.6
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The google play codes I bought were…
The google play codes I bought were redeemed before and I lost 5$, scam website
18 March 2026
Unprompted review
Reply from Bitrefill
Hello, We apologize for the inconvenience. Please contact our support team so we can assist you further. https://help.bitrefill.com/hc/en-us/requests/new
Great customer support
Even though I had some issues with my initial order, the customer support was able to quickly resolve my problem and stayed on top of it.
17 March 2026
Unprompted review
Reply from Bitrefill
Hi Sergiy, thanks for sharing your experience. We hate to hear that you had issues but glad to see our team was able to take care of you. Thanks for being a customer!
Very goood staff
I’ve had a great experience using Bitrefill so far. The platform is very easy to use, and the process of purchasing gift cards or recharging services with cryptocurrency is fast and smooth. Transactions are completed quickly, and I appreciate the wide range of available options. It’s especially convenient for using crypto in everyday purchases. Overall, it’s reliable and user-friendly, and I would definitely recommend it to others.
17 March 2026
Unprompted review
Reply from Bitrefill
Hi Valdrin, thank you so much for the valuable feedback! We love hearing how our customers use the platform to live on crypto!! We will keep evolving to make it better and easier!
Reply from Bitrefill
Hello, thanks for the review....much appreciated!
A bit long but all was ok
All was fine for my first time trying this site
16 March 2026
Unprompted review
Reply from Bitrefill
Love to hear it! Please let us know how we can improve to make it even better ☺️
Reply from Bitrefill
We always love hearing from 1st time users! Your feedback is always welcome on how to make it an even better experience
You're the best fast and easy ❤️💪
16 March 2026
Unprompted review
Reply from Bitrefill
Thanks for the love and sharing your experience!!
Perfect i recommanded
16 March 2026
Unprompted review
Reply from Bitrefill
We're happy you're happy!! Thanks for the review!
Excellent shopping experience
Bought a Gift card with a very reasonable price. Paid with crypto hassle free and in seconds! Excellent shopping experience.
15 March 2026
Unprompted review
Reply from Bitrefill
Thanks for sharing your experience Masoud! We love to hear it!
Racist Scammers
After you bought something you are suddenly blocked in cause of your IP adress. I am from Usbekistan and obviously all IPs from here are "suspicious". I even tried it from my neighbors IP adress.
I can't access my account and the bought products.
Stay away from this FRAUD!
14 March 2026
Unprompted review
Reply from Bitrefill
Hi Valeri, Please contact our support team so we can assist you further as this sounds like a complex issue that our team can look into for you. https://help.bitrefill.com/hc/en-us/requests/new
This is a very reliable service
This is a very reliable service. I'm from Venezuela and I'm very satisfied using Bitrefill to buy gift cards for my Apple and Amazon accounts. Their customer service is very fast and friendly.
12 March 2026
Unprompted review
Reply from Bitrefill
Hi Gabriela, thanks for sharing your feedback. We are always happy to hear you've had a good experience with our platform and when interacting with our team!
bitrefill is the best website for…
bitrefill is the best website for spending crypto 💯🔥
5 March 2026
Unprompted review
Reply from Bitrefill
Hi Jackson, thanks so much for the kind review! ☺️ 🙌 ❤️
Love the site but it looks like it's…
Love the site but it looks like it's been down for the last 12 hours or so?
1 March 2026
Unprompted review
Reply from Bitrefill
Hello, there were technical issues with the site which have been fully resolved. We apologize for the inconvenience this caused.
Excellent communication
Excellent communication. Even on a non working day. Were kind enough to do something to fix a fault on my end. Would recommend
28 February 2026
Unprompted review
Reply from Bitrefill
Hi Shreyan, thank you for the kind review! We are so grateful for customers like you! ❤️
man it worked fast
man it worked fast, and the customer support to my last problem was very efficient, satisfied
1 March 2026
Unprompted review
Reply from Bitrefill
Hi Devanshu, thanks for the review and sharing your experience! We are always happy to help!
Awesome sauce!!!
Thanks for the easiest and fastest service I've ever experienced. It was fairly instant and the fact that it was compatible with any wallet for crypto. Is even more commendable. I will definitely be telling anyone I meet who is into crypto about BitreFill. May peace be with you.
26 February 2026
Unprompted review
Reply from Bitrefill
Hi Ryan, thank you for the love! We are grateful for our customers!
Love buying with crypto
26 February 2026
Unprompted review
Reply from Bitrefill
Living on crypto couldn't be easier! Thanks for using our platform!
BEST SITE FR
I was using other site and i felt like i was paying extra for stuff and service was also slow but then i tried this site and omg its cheap and super fast W
26 February 2026
Unprompted review
Reply from Bitrefill
Hey Autumn, thanks for the great feedback!
The customer service team really helped…
The customer service team really helped me with my issues, kept responding to my mails as quick as they could and even gave me a $10 compensation. I am really grateful 10/10 stars for them.
24 February 2026
Unprompted review
Reply from Bitrefill
Hey Richard, we hate when our customers have issues and will always do everything we can to resolve things quickly. Thanks for working with us, we are grateful for customers like you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.