Bitsler Reviews 387

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 45 reviews, reviewers had a great experience with this company. Many people are highly satisfied with the platform, noting its smooth operation, provably fair games, and efficient deposit and withdrawal processes. Customers frequently praise the customer service for being quick, friendly, helpful, and responsive in resolving issues, making the overall experience comfortable and trustworthy. Reviewers also appreciate the variety of games, the bonus system, and the continuous updates that keep the site running smoothly and offering new surprises. However, some people were dissatisfied with issues related to withdrawals and KYC verification, reporting delays and funds being held without clear communication. A few other people also felt that the games were unfair or that the customer service was unhelpful and rude when dealing with specific problems.

What people talk about most

Website

Reviewers mention ambiguous feedback about the website, with many customers praising it as one of the best... See more

Customer service

Users describe ambiguous interactions with customer service, with some reviewers praising the support team as... See more

Payment

People report ambiguous experiences with payment, with many customers expressing satisfaction with fast... See more

User experience

Customers had positive experiences with user experience, often describing the platform as easy to use,... See more

Product

Clients share ambiguous opinions on product, with some reviewers expressing significant dissatisfaction,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My cashout has been kept hostage . They asked for KYC which I had provided right away been more than 3 days they haven't approved KYC I am ready to provide them with required... See more

Rated 5 out of 5 stars

Special for santa Banta baryom boss for $$ Excellent promotion and great vip system. I am using bitsler from 2019 and I am very satisfied with latest vip system with all products like nitro boost, we... See more

Company replied

Rated 5 out of 5 stars

I am using bitsler from 2019 and I am very satisfied with latest vip system with all products like nitro boost, weekly and monthly bonus apart from there is some other promotions like bitsler coins co... See more

Company replied

Rated 5 out of 5 stars

Bitsler is one of the best crypto casinos I’ve tried. The platform is smooth, the games are provably fair, and deposits and withdrawals are fast and reliable. I really enjoy the variety of games and t... See more

Company replied


Company details

  1. Casino

Written by the company

Join Bitsler today and take part in daily promotions at one of the world’s largest online Cryptocurrency Casinos. Our friendly community is waiting for you, don’t miss out!


Contact info

3.8

Great

TrustScore 4 out of 5

387 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 63% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Bitsler is one of the best, old and trusted platform in the gambling world.

my id name dkbg71 i m black diamond 2 lvl player..i think Bitsler is one of the best, old and trusted platform in gambling world. I’m using it from last 5-6 years and fully satisfied. Deposit and withdrawal in crypto is very easy here, no problem at all. The player support system is really good, they solve every issue very fast and in helpful way. Promotions are also awesome – rakeback, level up bonus, everything is amazing. I already won around $100000 promowin from here. Also every month they give good coupons and time to time new offers also come. Overall, Bitsler is a great site for gambling lovers. You will really enjoy it here. 👍

8 April 2025
Bitsler logo

Reply from Bitsler

Thank you, dkbg71, for being a loyal Bitsler player! We’re thrilled you’ve had such an amazing experience with our platform over the past 5-6 years. From seamless crypto transactions to fast support and rewarding promotions like rakeback, level-up bonuses, and coupons—it’s great to hear you’re satisfied. Winning $100,000 in promos is incredible! We’re grateful to have you in the Bitsler family. Happy gaming!
The Bitsler.com team

Rated 5 out of 5 stars

Jenny from Support is the best! Got a free SC bonus thanks to her after my VIP transfer processed 🤗

Bitsler seems to be a very good up and coming casino in my honest opinion. Their Bitsler Original games are really fun and they even have a few different ones than some of the other sites do. Jenny from support is something out of a dream, she got my VIP transfer request processed and even gave me a free SC bonus for my new VIP level at Bitsler. The site's user interface isn't anything fancy, but it's easy to navigate wherever you want to go on the site with ease, so that's a big plus. Overall, I really can't think of anything negative about Bitsler off the top of my head. It's a really good casino with excellent customer support and a large collection of games. I encourage anyone that reads this go try it out for themselves I'm positive you'll like it too!

20 March 2025
Unprompted review
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Reply from Bitsler

Thank you for sharing such wonderful feedback! We're thrilled to hear you're enjoying our Bitsler Original games and that Jenny from support made your VIP transfer seamless and rewarding—she truly is amazing! We're glad you find our user interface easy to navigate and our collection of games diverse and engaging. Your encouragement means the world to us, and we’re honored to have earned your trust. Thank you for recommending Bitsler, and we look forward to providing you with even more great experiences!
The Bitsler.com Team

Rated 5 out of 5 stars

VIP member for a few months long ,

VIP member for a few months long ,

Great bonuses , special gift , when loosing, and not just when loosing.
Monty Chopin’s, weekly cash many options for winning, thank NWO bitcoin. Nd support team ,
highly recommended
Jacki

8 April 2025
Unprompted review
Bitsler logo

Reply from Bitsler

Thank you, Jacki, for being a VIP member and sharing your experience! We're delighted to know you're enjoying the bonuses, special gifts, and the variety of winning options we provide, like weekly cash and promotions. Our support team works hard to ensure a top-notch experience, and we're glad they've earned your trust. Your recommendation means a lot to us—thank you for choosing Bitsler! Happy gaming!
The Bitsler.com team

Rated 3 out of 5 stars

I have enjoyed the daily bonuses and I…

I have enjoyed the daily bonuses and I withdrew a small amount. Decent casino, but not my favorite.

29 March 2025
Unprompted review
Bitsler logo

Reply from Bitsler

Thank you for your feedback! We're glad you enjoyed the daily bonuses and had a smooth withdrawal experience. We'll keep striving to improve and hope to become your favorite in the future!
The Bitsler.com Team

Rated 1 out of 5 stars

Withdrawal "On Hold" for days

My withdrawal has been on hold for days and customer service is unable to provide any explanation as to what is happening. Every time I go to live chat they say that there is "no new information" regarding the matter.

This is not an answer, I am simply asking what is happening with my withdrawal and the reasoning for why it is on hold.

Customer support gives vague answers that don't rectify the situation.

24 March 2025
Unprompted review
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Reply from Bitsler

Dear Spencer,
Thank you for your feedback. To clarify, you deposited $2,085.28 on 15/03/2025 and withdrew $3,616.15 on 25/03/2025. We note you are still actively using our platform, and we value your continued support.

We also observe that you’ve shared numerous negative experiences with other casinos on Trustpilot. We kindly suggest reconsidering the practice of posting one-star or inaccurate reviews, as it’s important for feedback to fairly reflect the services provided.

Your withdrawal was successfully processed with a favorable profit, and we hope you enjoy your winnings. For further assistance, please contact our live support team.

The Bitsler.com team

Rated 5 out of 5 stars

Im a regular that has always been…

In a regular that has always been treated awe some by the vip hosts really was assigned hosts more likely as brothers who look out for me shout out o NWO love and respect❤️

20 March 2025
Unprompted review
Bitsler logo

Reply from Bitsler

Thank you for sharing your experience! It’s wonderful to hear that you’ve felt truly valued and supported by the VIP hosts. Your shoutout to NWO shows the strong bond and mutual respect—it's great to see! We’re lucky to have you as part of the community.
The Bitsler.com team

Rated 1 out of 5 stars

Hello everyone! Bitsler its a scam

Hello everyone!
I want to warn you against registering on the site bitsler.com!
Not that playing on this site...
You will make a deposit instantly! But withdrawing winnings is not...
Verification can take several weeks...11 days for my acc ... and 0.0174 eth left it to these scammers!
Support only says to wait, without doing anything.
Verification is carried out using a third-party service veriff.com, which cannot confirm the address for 2-3 weeks!
Only negative about this casino...
Many players have left there, and I warn new ones not to register, and even more so to play there!
I m delete my account from thi scam!
ADMINS BUYING ALL POSITIVE REVIEWS !!! don't trust this scam 5 stars reviews! Its all fake ! They GIVES 5 BRONZE CHESTS all players who write a positiv reviews! it is true!
Admin nwoshitcoin - scammer

20 February 2025
Unprompted review
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Reply from Bitsler

Dear User,

Thank you for your feedback. We understand that you have decided to close your account due to responsible gaming concerns, and we note that you have closed it with a profit of $219. We hope you receive the support you need and wish you the best of luck in your future endeavors.

Sincerely,
The Bitsler Team

Rated 1 out of 5 stars

Nobody trusts anything here. Please everyone stay away.

I say to everyone who wants to enter the Bitsler website, do not waste your time here for nothing because you will not make any profits from here, and write here in Trustpilot
Because I trust this very neutral site and I know very well that my voice will be heard here well
And indeed they contacted me and promised to solve the problem but they are delaying as usual and I want everyone here to know
And I wrote this about 10 days ago about the subject
That is through Trustpilot and I say to
To whom it may concern here to all players in the world of casino this site bitsler is a first-class scam this site is not safe for the money of depositors and players here
I am talking about a real experience here no one trusts this site bitsler they are all thieves and no one responds to anything if you deposit any amount here it will be confiscated no matter how much you deposit they will not allow you to withdraw money from here especially if you make profits in any game among the games the bitsler site was initially one of the strongest sites but now after nwobitcoin took over the supervision everything has changed for the worse since that date no one trusts them more than 15 thousand dollars have been confiscated and my account has been closed and when I contacted support no one responded and they ignored the response they do not help you with anything and if they respond they lie to you and do not tell the truth and make you believe that your account has been hacked by some hackers so that they can close your case and you do not ask them for your money again these and everyone here are thieves and this is what happened to me before and it was My experience with them is bad because I have contacted them dozens of times before and they have been stalling for a long time
The owner of this site Barium called me and he was stalling all the time and saying an appointment every time and not sending anything and he was also stalling in his words
Please everyone stay away from this sitebitsler your money will be stolen here
This Jack Bot is a big lie to everyone and he is begging you to cheat you of your money and steal it
In the end they will steal it from you be careful of this man
Nwobitcoin This man is a liar and a thief on this site here
And now they say that they will not send my money to me and my account has been permanently suspended?????
And without any reason and they do not respond to the messages sent from me to them
And they do not want to solve my problem that has been pending for a while and they do not respond to my messages
.............................................................
You are a liar and you are not telling the truth, and if you are really telling the truth as you say, you should say where is my money that was withdrawn from my first account that you closed after I did that. Every word I say is accurate and frank, and you know that. I am not saying misleading things. I am saying what you did, and you do not like this as a site, the owner of the site, and the supervisor of this site, and you as the owner of the site are the ones who told me that. And the other account that you asked me to open and deposit $2,500 into the account, in order to
856400 DGB was seized from the first and main account report
prove that I am the owner of the old account and the money, and I asked that this be done from the same wallet from which I deposited it into the old account that you closed under the pretext that it was hacked, and you were lying and you exploited that through your position within the site. Where is that money? You are the one who seized it, and if you send any links, you say otherwise. I tell you that you are the engineer of this site, and it is easy to create fake links as usual. If you are honest, send the IP that entered and withdrew this money, and I I am sure it was you who did this.

I want you to stop taking the money of depositors and players on the site here and I will send everything to Trustpilot here.
This is my response to Bitsler.

With my best regards to you

27 November 2024
Unprompted review
Bitsler logo

Reply from Bitsler

Dear User,

We have reviewed your recent comments and found them to be misleading and inaccurate. On January 18, 2025, at 23:16, you voluntarily closed multiple accounts with us (IP details are kept confidential for your safety).

We kindly request that you cease spreading false information on other platforms, as it undermines your credibility. Several sites have already removed your comments due to their deceptive nature and fabricated screenshots.

We hope you will discontinue these fraudulent practices.

Best regards,

Rated 1 out of 5 stars

do not believe this site

Do not trust this site. i registered on the site 1 week ago and deposited money on the site. my money investments are approved by the second. i bought 1 sports bet with the money i deposited and wanted to withdraw my money. although i did all security verifications, my money did not come for 2 days. and finally deposited into my account. I gave a withdrawal request again and I have been waiting for my money to be transferred to my account for about 4 days. live support does not respond in any way. a site full of useless people. they don't give an explanation, they just say I have to wait. don't believe this site. the number of people who become members of the site after 2019 and 2020 is very few. nobody prefers this site. I bought 1 time sports bet and the site does not allow me to buy sports bets again. directs me to the casino. do not prefer this site for both your money and your time. be sure there are thousands of better sites. the site's rating may be misleading. do not believe it.

10 January 2025
Unprompted review
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Reply from Bitsler

Dear User,

Thank you for your feedback. We have reviewed your account and can confirm that all your deposits and withdrawals have been processed correctly. For instance, your deposits on 04/01/2025 at 02:26:09 and 03/01/2025 at 23:19:06, as well as your withdrawals on 07/01/2025 at 02:38:37 and 05/01/2025 at 03:43:31, were all successfully completed.

We strive to maintain transparency and accuracy in all our transactions. If you have any further concerns or questions, please feel free to reach out to our support team directly.

Thank you for your understanding.

Sincerely,
The Bitsler.com team

Rated 1 out of 5 stars

just witnessed an ugly scam

just witnessed an ugly scam .
i had a account there since 2018 username : aniksh81 .i tried to login today.
but it shows account not exist . then support team says it is due to inactivity . i can understand that .
Now the SCAM IS I CAN'T REOPEN MY ACCOUNT.
why is that ? i wanna ask
i have some dogecoin left there from 2018. keep that and grow bigger scammer . I want you guys to be bigger then bitconnect. good luck ;)

4 January 2025
Unprompted review
Bitsler logo

Reply from Bitsler

Dear User,

After reviewing the information you posted, we would like to address some inaccuracies. It appears that no deposits have been made on your account, which was created on September 4, 2021. We kindly request that you refrain from spreading false claims on Trustpilot.

Thank you for your cooperation. Should you wish to continue using our services, you are welcome to open a new account. If you need any assistance, our 24-hour customer support team is always available to help.

Best regards,

Rated 5 out of 5 stars

BEST CASINO FR!

It's been more than 2 years since I joined bitsler...and now bitsler family has become my second family....the platform offers amazing bonuses and a rewarding loyalty program....one of the standout features of bitsler is that it enhances security and anonymity.
Moreover, all the mods, admins as well as support team are very cooperative and generous. The casino fills us with exciting promotions and loving rewards..
OVERALL, BITSLER IS A 10/10 CASINO!!!
LOTS OF LOVE BITSLER 💕

27 September 2024
Rated 5 out of 5 stars

My 7-Year Journey with Bitsler: Favorite Games and Unique features

Bitsler is a full-fledged casino, and I have been a member since 2017. To this day, Dice remains one of my favorite games, along with Boom. I watch the scores of whatever match I bet on at Bitsler only, as I prefer the UI compared to any other site.

What makes Bitsler unique are their Mini, Minor, Major, and Grand Jackpots! Additionally, their deposit promotions are excellent, and they also offer daily coupons.

I like the daily hunts and regionals hunt held in chatrooms daily and my fav mods are Nwo, Mb and Kinna bro.

One thing I would like them to improve is the maximum limit on sports bets; if that could be increased a bit more, it would be awesome!

1 December 2023
Rated 5 out of 5 stars

your money is 100% secure and very easy to use mobile and computer also

Hi, i m Coinlion from bitsler, i m sharing my recent experince of bitsler gambling casino site in some points.
1. Bitsler is the very trustable casino/sports(e-sports) gabling site than others.This is very easy to use mobile or computer also.
2. That's transactions system is very good with fully security.I play with cryptocurrencies, deposits and withdraws speed is really good and money is 100% secure.
3. Bitsler's promotion system is too good.For new users 200% bonus giving there 1st deposit.
4. U can join daily stream with amazing prizes and make more fun in your life and also u can join in forum challeges there.
5. bitsler is growing good, thank you so much for bitser community. ;-))

27 September 2023
Rated 1 out of 5 stars

Absolutely Scam bookmaker

Absolutely Scam bookmaker. I have deposited small amount 65$ and won about 150$ in total. After few days they limited my account. Today i've got an email, they stole my winnings under the pretext of logging in from a prohibited country. This is just pure fraud

22 October 2024
Unprompted review
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Reply from Bitsler

Dear Reviewer,

Thank you for your feedback. Unfortunately, we are unable to locate any record of your experience with our services. We take all reviews seriously and would like to investigate this matter further. Could you please provide us with more details about your visit or contact us directly ?

We are committed to ensuring the best possible experience for all our customers and appreciate your cooperation in helping us resolve this issue.

Best regards,

Rated 5 out of 5 stars

Happy player

I play daily and I can't complain. It's a casino so you can win or you can lose. But one of the good things is that you are rewarded for wagering. Not only to get a better level but also to collect rakeback, promotions, etc.
Deposits and withdrawals work perfectly, with no delays.
The chat is always active, and you get rewards from there too. People are nice, mods are great, and support is always resolutive.

7 October 2024
Unprompted review
Rated 5 out of 5 stars

Bitsler community ❤️

Bitsler was the only online casino that made me stay. Firstly, due to the friendliness and human contact of the moderators. Unlike other houses, they are not grumpy or controlling. They understand us and make us feel at ease.

After that, there is the posture and probably fair. The community is fun and maintains a good relationship with users with a huge variety of games, slots, chat games and super fast support.

Lots of promotions from time to time. It's rare not to have a good monthly promotion. And there's no prize rollover, for example, in other places they require up to 40x.

In short Bitsler is a great casino and community with fun-loving members. ❤️❤️

5 October 2024
Unprompted review
Rated 5 out of 5 stars

Bitsler was my first and my favorite

Bitsler was the first casino i ever played on back in 2020 when i got into crypto and i fell in love with the house games specicly Dice and the wheel game. over the years when plinko arrived it has been my favorite plinko date out of all the casinos. the UI on my phone is perfect and super easy to navigate and play on my phone. I always have fun making my deposits on bitsler even when i have a loss. I also love watching the streams hosted by Ana, she is great to watch and ive won free spins and free money multiple times now. Bitsler rules over all other casinos hands down

1 October 2024
Unprompted review

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