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Bits of Plastic Reviews 113

•
TrustScore 5 out of 5

4.9

Toy shop
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent condition of products upon arrival, often highlighting the meticulous and secure packaging that ensures items are well-protected. Many consumers appreciate the fair and reasonable pricing, finding sought-after items at competitive rates. The swift and efficient delivery service is frequently mentioned, with many receiving their orders quickly and with good communication throughout the process. People also commend the outstanding customer service, noting the helpful and responsive staff who go above and beyond, even assisting with address changes or resolving issues promptly. The overall quality of the items and the positive shopping experience lead many to express their intent to become returning customers.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers consistently praise the quality of items, often... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the fast and speedy... See more

Price

Users describe positive interactions with price, consistently highlighting great, fair, and reasonable... See more

Quality

Customers consistently report positive experiences with the quality of items. Reviewers frequently praise the... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the great service, fast... See more

Based on these reviews

Rated 5 out of 5 stars

As an in box collector, I always try to collect mint where possible. Bits of Plastic reassured me by describing any flaws and also by sending pictures over for peace of mind before purchasing. Arri... See more

Rated 5 out of 5 stars

Searched high and low for this toy for my son who is fascinated with making ‘stop motion movies’ with the only ones available online by resellers for four times rrp :( Bits of Plastic took new stock... See more

Rated 5 out of 5 stars

These are the first figures I have ever bought and wasn't sure if it was something I'd be into, but I love Jaws and thought why not so ordered the 50th anniversary Quint and Hooper figures. They're re... See more

Rated 5 out of 5 stars

I've bought stuff from Bits of Plastic both from their shop and when they've had a stand at Doncaster Toy Fair, and have been extremely happy both with my purchases and the customer service. The... See more

Company details

  1. #28 of 102 best companies in Toy shop
  2. #48 of 134 best companies in Collectibles Shop

Written by the company

Bits of Plastic is an online toy store that aims to provide the best products and services to customers throughout the UK. We work closely with a variety of suppliers and actively keep up to date with recent releases to ensure we have what you want. Being passionate about toys, we ensure every order arrives quickly, safely, and in the condition in which it left us! We love to engage with our customers, so please check us out on Facebook to keep up to date with new arrivals. If you're crazy about plastic, you're in the right place! As fellow collectors, we understand the importance of customer service, especially within the toy collector industry. Our customers are not just a number; we aim to continue to provide a personalised approach, with the hope of building a good relationship with each and every one of you. We specialise in providing the best brands on the market and do our best to offer them at competetive prices. Most imortant, when shopping with us, you can be assured that our products will meet your expectations.

Contact info

4.9

Excellent

TrustScore 5 out of 5

113 reviews

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Rated 5 out of 5 stars

Great prices, and good honest folks.

Lovely folks. I bought some Transformers from them at NEC toy fair (very reasonably priced, too), and later discovered one was missing a small piece. It was no real issue but they insisted on sending it to me and wouldn't even take cost of postage.

Its great to see good honest traders and I really look forward to buying from them in the future.

12 April 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. The figures were dispatched quickly, packaged excellently and were as they were described. Thank you!

28 March 2026
Rated 5 out of 5 stars

Great service - recommended!

Item was delivered well-packaged and undamaged, several updates throughout the delivery process and very happy with my newest addition to my Autobot minibot collection!

24 March 2026
Rated 5 out of 5 stars

Excellent

Extremely happy with the item I brought was a very good price and in excellent condition , the seller was very responsive and was quick to post my item definitely recommend.
Very happy
Thank you

26 January 2026
Rated 5 out of 5 stars

Fantastic

Fantastic! Found a NECA figure in stock that I had been searching for. Item was posted quickly with email updates and was very well packed. Friendly staff, fair prices 🌟🌟🌟🌟🌟

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Really fast delivery and great…

Really fast delivery and great communication. This was a figure for my son he’s a huge marvel legends fan. The card inside was a lovely touch as well. Will definitely buy from you again.

26 December 2025
Rated 5 out of 5 stars

Fantastic

Fantastic! Saw the item I wanted by accident via a few photos on Facebook advertising the shop (the figure I was after was sat on a shelf). This led me to look online for the shop itself, I placed an order, it was dispatched first thing the next morning and arrived within a couple of days. Perfectly packaged (Amazon could learn a few things) and in mint condition. Will shop here again.

17 December 2025

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