Pretty good sight here don't really glitch on you they're pretty generous with their bonuses fast Cash outs a lot of games to choose from customer service signal to be on point
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
They offer awesome welcome bonuses and sign up was easy and it's all together just a really good site
Company replied
This is about as solid of an online casino you can get. Is the RTP and game selection the best out there? No, but with the solid rewards, quick payouts and I’ll say decent RTP and games, they’ll have... See more
Company replied
I love this casino been playing here for a long time but lately it's been having some ups and down probably me more then I think I hope cause I love bitstarz it my favorite one and the best one of all... See more
Company replied
4.3
Excellent
5K reviews
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from BitStarz Casino
Hi Daniel!
Olle here from BitStarz :) Thank you so much for reviewing us and for giving us such an amazing rating!
Olle
Great casino great games trustworthy
Great casino great games trustworthy
22 March 2026
Unprompted review
Reply from BitStarz Casino
Hi Dom!
You're the man, thank you so much for the amazing rating and the nice words :)
Olle
Reply from BitStarz Casino
Hi Dani!
Super happy to hear you enjoy the bonuses and our games, we try very best to offer as much as we can of both of those : )
Best of luck on the games!
Olle
Simple cash out and all bitcoin gaming
No waiting on cash outs pay with bitcoin win with bitcoin and it stays on your very own bitcoin wallet connected to your game account..
22 March 2026
Unprompted review
Reply from BitStarz Casino
Hi Kenny!
Firstly, thank you so much for reviewing us :)
Secondly, thank you so much for the amazing rating and the kind words :) we try to do our best with the cash out speed, and most of withdrawals go out in 10 mins or less :)
Appreciate you and your loyalty :)
Olle
sometimes I think that if your internet…
sometimes I think that if your internet connection isn't the greatest this game takes advantage of that fact losing repeatedly vast amounts of money without even blinking an eye. all the games seem to be the same no matter which one you play they're all the same I went through 200 free spins never got a bonus I went through $500 of deposited money and didn't get a bonus or even when over my bet
19 March 2026
Unprompted review
Reply from BitStarz Casino
Hi Amanda,
Thank you for your second review.
I'm gonna say this with the outmost respect, maybe gambling isn't for you. I say this, because this is the second review you give us, and based on your first review back in February where you called us a rip-off and a scam (whilst having deposited 150 dollars and withdrawn 830 dollars), I'm not sure what to think.
There's a wide definition (it seems) of scams, but if you deposited 150 dollars and withdrew 830 dollars, I don't think that fits any definition of a scam.
The irony too is that you mention you went through 500 dollars here and didn't get a bonus, but you haven't even deposited 500 dollars here lifetime. So I honestly don't know what to think.
But if you deposit 150, withdraw 800+ dollars and still keep writing negative reviews about us (and keep playing, which is also strange considering the first review calling us scams) I honestly think BitStarz (or perhaps any casino) is good for you.
Olle
Reply from BitStarz Casino
Hi Teresa,
Very happy to hear you like the bonuses : ) appreciate your review and the incredible rating.
You're the real MVP,
Olle
Great place
Love this casino, support is great amazing place to gamble.
21 March 2026
Unprompted review
Reply from BitStarz Casino
Hi Andy!
Super happy to hear you like our support, we take a lot of pride in providing real support by real humans :) I'll be sure to forward your kind words to them :)
Appreciate you and your loyalty :)
Olle
Reply from BitStarz Casino
Hi Ira!
Woho! Thank you so much for your kind words and rating :)
We try to pay as soon as we humanly can, and it's something we dedicate a lot of effort to.
Appreciate you taking the time to write this review and give us such an amazing rating :)
Olle
Great games great experience playing…
Great games great experience playing slots and cards just like the real casinos
21 March 2026
Unprompted review
Reply from BitStarz Casino
Hi Dylan,
Thank you for the 5 star rating and the kind words : )
We try to offer as many games as humanly possible and over a hundred games per month if I'm not mistaken :)
If you feel we're missing something in our catalogue of games, please let us know : )
Appreciate your kind words and the rating!
Olle
Don’t play here
Finally i can say SCAMMERS!! I got 100 free spins i made 13e and i had to wager it 40x which i did slowly on 20c so I could do maximum 100e withdrawal off free spins so I withdrew 50e a few minutes later i got email it can’t be processed and they cancelled all my winnings … they are saying it was claimed on my IP address already and when i ask for proof they don’t have proof so its absolutely lie
20 March 2026
Unprompted review
Reply from BitStarz Casino
Hi Iceknikers,
Thank you for reviewing us.
Unfortunately the 100 free spins had already been claimed on your IP address by someone else, which is the reason for the confiscation.
It's unfortunate and I'm sorry for your experience, but we need to limit the spins to one set per household/IP, etc to prevent abuse and make sure as many as possible can legitimately enjoy the spins.
Olle
They find way to not have to pay you…
They find way to not have to pay you dont wast your money on. This site
20 March 2026
Unprompted review
Reply from BitStarz Casino
Hi Kelly,
Thank you for reviewing us, although I would of course have hoped for a better rating :/
For me, it's important to get to the bottom of any criticism and try to understand you as a player a bit better.
You mentioned here that "they find a way to not have to pay you", but when I look at your account you've never tried to make a cash out. So may I ask what you base this accusation on as it can't come from your own experience given your account history.
Looking forward to your reply,
Olle
Amazing easy deposit and withdrawal
Amazing easy deposit and withdrawal
20 March 2026
Unprompted review
Won and got paid
I loaded money using Bitcoin then won some money and bitstars cashed me out totally awesome
15 March 2026
Unprompted review
The games are fun.
The games are fun.and they give a good amount of free spins.
18 March 2026
Unprompted review
Lots of free spins is always a blissing
19 March 2026
Unprompted review
Not a scam
Better then the people trying to get you to send money to some cash app in order to play lol.
17 March 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.