Swiftly delivered, safely packaged and with free postage as well. I usually pick one up from Jarrolds in Norwich but since they have given up their book department I was well pleased to buy one direc... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I contacted the company to say that I had not received my order, they immediately got back to me and said that they had checked with the post office who said that they had misplaced the item, Bitternb... See more
Excellent communication, the book i purchased arrived on time. I ordered 2 books by mistake, I contacted Bittern Books and they arranged for the book to be picked up (luckily their business is nearb... See more
The very excellent local Norfolk bookstore. Excellent choice of books, fast shipment. I especially want to highlight how high-quality packaging is - books were wrapped in an additional internal pap... See more
Company details
- #1 of 9 best companies in Books Wholesaler
Written by the company
Distributor and wholesaler of local interest books and maps for the East of England
Contact info
Unit 35D Scottow Enterprise Park, Badersfield, NR10 5FB, Norwich, United Kingdom
- 01603739635
- office@bitternbooks.co.uk
- bitternbooks.co.uk
4.9
Excellent
809 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Swift delivery.
29 September 2025
fast deliver well packed
26 August 2025
Lovely publications from Bittern books
Lovely publications from Bittern books
Always an interesting read about local history.
1 September 2025
prompt delivery of excellent product
26 August 2025
Good local choice
I have ordered a few books from bittern as they have an excellent choice of books about my home county of Norfolk. Always good customer service, books arriving on time and weel packaged
26 August 2025
Really good service
Really good service. Order arrived well packed earlier than expected. All packaging is recyclable! Great choice of books, especially of local interest.
22 August 2025
Excellence in every way!
Excellence in every way!
Top communication.
Top packaging.
Reception on the said day.
THANK YOU
22 August 2025
Rather small guides small and flimsy to use outdoors…
Rather small and flimsy to use outdoors otherwise Ok
19 August 2025
Great company
Great company, prompt service books arrived in pristine condition thankyou
5 August 2025
Fast efficient service with good packaging
Books were very well packaged and the service is fast and efficient. In fact they were received a few days before I expected them! Very impressed.
4 August 2025
2 maps.
The 2 maps were very well packed with care and arrived in good new condition. Also arrived in only a few days. So all good. Would use this company again.
1 August 2025
The very excellent local Norfolk…
The very excellent local Norfolk bookstore.
Excellent choice of books, fast shipment.
I especially want to highlight how high-quality packaging is - books were wrapped in an additional internal paper wrap, this is top-notch touch.
Thank you very much, Bittern Books!
10 July 2025
My book was delivered the next day…
My book was delivered the next day after I ordered it in perfect condition
8 July 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.