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Rated 1 out of 5 stars

Tu reçois ce message: (Your locale is no longer supported by Bittrex and your account has been disabled. To learn more, click here. If you think that your account has been disabled by mistake, p... See more

Rated 1 out of 5 stars

scammers ! they breach your private personal data; they keep your face recongition for ten years without disclosing it in their terms and conditions. Their customer 'service' is rubbish'; compliace te... See more

Rated 1 out of 5 stars

I, too, just got my money stolen by Bittrex. They take your money, disable your account, then refuse to communicate. Joe Plummer gave me so much support and guidance: Write a complaint to the Washi... See more

Rated 1 out of 5 stars

Worst support ever. As a UK customer, I have been blocked for over 3 months now. Despite sending them passport and utility bills for ID verification, they still haven't unblocked my account. My email... See more

Company details

  1. Cryptocurrency Service

Written by the company

Bittrex is a next generation crypto trading platform built and operated in the United States by crypto enthusiasts with extensive development and security background. We have over 50 combined years in the computer industry at companies like Microsoft, Amazon, Qualys, and Blackberry and have made careers developing secure and scalable software.


Contact info

  • South Fort Apache Road 6077, 89148, Las Vegas, United States

  • bittrex.com

You should know

1.2

Bad

TrustScore 1 out of 5

484 reviews

5-star
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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

They stole my holdings and locked my…

They stole my holdings and locked my account for being in a "bad country" I'm in the U.S.A. I don't even use a vpn. It makes no sense. Their support team won't even contact me. I'm out $10,000+. Avoid Bittrex at all costs. You cannot trust them.

5 April 2022
Unprompted review
Rated 1 out of 5 stars

Used to love Bittrex

Used to love Bittrex, but seems like they went on the scam side. Unable to get into my account for weeks, customer support terrible and not useful. Move to Kraken, Coinbase or some other trusted exchange.

2 April 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT USE BITTREX!!

DO NOT USE BITTREX! Their Customer Service department is incompetent and unprofessional. Every time I need to make a change to my account, I waste huge blocks of time emailing my Driver's License and selfies.

I purchased a new phone and migrated all of my apps over to my new phone. The only crypto app that gave me issues was BITTREX. They refused to disable my 2FA even after I provided identification.

I haven't purchased any crypto via BITTREX in over a year because of their draconian Customer Relations team.

I already know that closing my account will be difficult. Definitely will be de-activating my account once it's UNLOCKED!!

31 March 2022
Unprompted review
Rated 1 out of 5 stars

Account disabled for review for too long

Account was disabled for a month for no reason. When I told them that I'm going to contact a lawyer they let me get out my funds and ended the customer relations with me even though I already told them I just want my money back and will never use Bittrex again. Stay away. It used to be good but now they show alarming behavior!

23 March 2022
Unprompted review
Rated 1 out of 5 stars

BEWARE

I have a small account with bittex. They have locked my account asking me to send them "source of funds" which I have done and my account is still locked for nearly a week. Nobody is replying to my emails and they don't seem to care about me. Be very careful if you decide to put your crypto with them

18 March 2022
Unprompted review
Rated 1 out of 5 stars

My family had 3 accounts with bittrex…

My family had 3 accounts with bittrex including business account. Suddenly they request to update verification, even though everything was updated already. Then they locked it with no explanation. I had to interview attorneys to find out what to do about it. Arbitration is the only option, so you would have to pay prob $5k just to fight any disputes, so that is how they rip off many people. I filed official notice of dispute as per their agreement and they have 30 days to resolve, so finally after 60 days waiting on one account and 45 days waiting for 2nd account, they unlocked it and agreed to my request to close the account. Do not trust bittrex or any other exchanges. NOT YOUR KEYS NOT YOUR MONEY. Get a ledger or trezor or any other reputable wallet and do not trust institutions with your money or your crypto.

26 February 2022
Unprompted review
Rated 1 out of 5 stars

Buyer Beware!

I didn’t use my account for a couple months and it locked me out. Ok, no biggie let me just email them and verify it’s me. WRONG, it’s been 3 years now and still nothing, I’m looking now for a class action lawsuit bc it will cost too much to sue on my own. STAY AWAY there are plenty of better platforms out there that won’t steal your funds!

22 February 2022
Unprompted review
Rated 1 out of 5 stars

Horrible company

Horrible company. They are holding my account hostage and blocking my access until I provide them with a picture of my driver license plus three selfies.
Despite the fact that I was able to access my account smoothly when I first opened it.
I would never advise anyone to invest with them . I will be taking some legal action soon.

6 February 2022
Unprompted review
Rated 1 out of 5 stars

Bittrex didn't rip me off

Bittrex didn't rip me off, but:
1. They take forever to respond to held desk inquiries (like 5 days);
2. I deposited $250 USD to buy PINK coin, and then 5 days later they told me "Oh, ya, you can't just buy any coin with fiat money. And no, we don't tell you that before the deposit."
3. So I stuck it into BTC and withdrew it (after the fiat had matured), and was hit with rather large BTC withdrawal fees. And you may say: "Yes, but you need to pay the transfer fee", to which I say "Which is why I use Gemini - no transfer fee for BTC withdrawals."

I will definitely stick with Gemini, will never use Bittrex again. Actually: Worthless. Who needs them?

23 January 2022
Unprompted review
Rated 1 out of 5 stars

Scum bags :

Scum bags :
Sorry, you must maintain an account balance of $30.00000000 USD. Your current account balance is approximately $29.66894458 USD.

Every time I add additional money gives me this same message, but they wont let me at 1-2 dollars cause minimum amount is 10 dollars.

Cants.

18 January 2022
Unprompted review
Rated 1 out of 5 stars

Scam exchange

Scam exchange. Locked me out of my account 3 months ago demanding I go through KYC again even though I was already verified. I have made dozens of efforts to find a solution and they've been claiming that there is a bug in their KYC verification process and ignoring me. I have lost all access to my funds. Its absolutely ridiculous.

17 January 2022
Unprompted review
Rated 1 out of 5 stars

Very bad

I have never seen such a bad exchange.
HUGE fees and bad support.
They give you Bittrex Credits (so they say) but you cannot use them on trading.
Overall, not recomended at all.
Very bad experience with Bittrex in the past three years.
Forget it!

17 January 2022
Unprompted review
Rated 1 out of 5 stars

bittrex will only take your money and…

bittrex will only take your money and wont pay out suprised they they still have banking privileges my great learning experience back in 2017 used them for transfers payments etc worked no problem had left 1 btc in unfortunateley lost phone with 2fa auth. Been refused re application numerous times. Please Dm if similar experience,

9 January 2022
Unprompted review
Rated 1 out of 5 stars

Bittrex stole my money

I, too, just got my money stolen by Bittrex. They take your money, disable your account, then refuse to communicate. Joe Plummer gave me so much support and guidance:
Write a complaint to the Washington State Attorney General's Office and the BBB, and post comments on social media. I'll file a lawsuit next. Help others avoid the same mistake, then help to contribute to the solution.

9 January 2022
Unprompted review

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