*UPDATE* They have since reviewed the original claim and approved it after acknowledging the mistake on their end. Still unnecessarily stressful for me but glad they fixed the issue. They abuse t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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See what reviewers are saying
God bless you Bivvy. Amen. Having a customer service person assist me with great advice and information and most of all her personality. Thank you Bivvy for your great prices and giving me a piece of... See more
Company replied
Got the insurance and got all my chihuahuas shots done. Now she can come see me in the hospital. I’ve been in the hospital since August and hope to be getting out soon, but I miss my emotional support... See more
Company replied
I was paying too much for cat insurance. I was able to lower my cost by 50% AND reduce my deductable from $500 to $250!! Sign up was super easy and the only hit I took was 50% opposed to 80% reimburs... See more
Company replied
Company details
- Pet Insurance Company
- Animal rescue service
- Animal shelter
- Emergency veterinarian service
- Insurance company
- Pet Friendly Accommodation
Written by the company
Bivvy is pet insurance done right, at a price you can afford. Because Bivvy was created by pet owners who wanted a better option for themselves, it's designed to help us take care of our furry friends at the lowest cost for pet insurance. Protect your dog or cat just like so many others are doing with Bivvy. Plan details vary a bit by state, but it only costs $15/month or less! You can use Bivvy at any vet office: you choose where you go, and Bivvy reimburses you for covered events. Learn more at Bivvy.com
Contact info
5910 Mineral Point Road, 53705, Madison, United States
- (855) 434-3744
- team@bivvy.com
- bivvy.com
4.3
Excellent
4K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
New pet insurance & same day vet appt
Just signed up for pet insurance and had to take out puppy we just got to the vet the same day and filed the two bills from the same day appt, now just waiting for almost $600 in reimbursement in the mail
5 October 2022
Reply from Bivvy Pet Insurance
We are happy that you are enjoying the product! Our claims team reviews all submitted claims within a couple days if not sooner. If you have any questions about the product or would like to connect with us, please send us an email at team@bivvy.com or give us a call at 855.434.3744.
Easy sign up!
I decided to get pti insurance for my new puppy, Bivvy was the most cost effective I found and the reviews were good. Sign up was fast and simple, it took only a couple of minutes. I even got to choose the date I pay my premium! I chose the wellness package too, it's going to help with annual visits and shots.
5 October 2022
Reply from Bivvy Pet Insurance
Thank you for your five star review, Jamie. We are happy to welcome you and your pup to the Bivvy community!
The quickest insurance that was so easy to get and afford.
My dog hurt himself and I had to get insurance.
1 October 2022
Reply from Bivvy Pet Insurance
Hi Cornelia, welcome to the Bivvy community! Take a look at our insurance coverage page to understand the coverage that you have: https://bivvy.com/why-bivvy
Everything went smoothly it was easy to…
Everything went smoothly it was easy to fill out & explained completely.
4 October 2022
Reply from Bivvy Pet Insurance
Thank you for your feedback on our simple and easy to understand sign up process!
Reply from Bivvy Pet Insurance
Thank you for your feedback on the easy sign up process, Angela!
Sign up was effortless.
4 October 2022
Reply from Bivvy Pet Insurance
Happy to hear the sign up process was easy!
Reply from Bivvy Pet Insurance
That is great to hear that sign up was easy! We work hard to ensure our claims is easy to understand, too, and that our turn around times are quick. We begin reviewing claims within one business day of being filed.
Easy to sign up and super affordable
4 October 2022
Reply from Bivvy Pet Insurance
Thank you for the 5-star review, Alycia!
Reply from Bivvy Pet Insurance
Thank you, Jane!
Affordable and great prices
Was affordable and very easy to sign up for I did a lot of research on different pet insurance and you the best one your very affordable.
3 October 2022
Reply from Bivvy Pet Insurance
Hi Honey, thank you for your review! We are happy to hear that you are pleased with our affordable pet insurance.
Reply from Bivvy Pet Insurance
Welcome to the Bivvy community, Karla!
Good afternoon I think I should be…
Good afternoon I think I should be receiving something in the mail containing the insurance of my dog
3 October 2022
Reply from Bivvy Pet Insurance
Hi Necole, we reimburse pet parents directly which means you have the freedom to go to the vet you feel most comfortable with or that’s most convenient to you in an emergency. We skip the hassle of insurance cards and networks and give our pet parents the power to choose their vet! You can access an electronic copy of your policy at any time by logging into your account. You may also email us at team@bivvy.com to obtain a copy.
Bivy made it very comfortable and easy…
Bivy made it very comfortable and easy for me to purchase my pet insurance . Thank you so much
30 September 2022
Reply from Bivvy Pet Insurance
That’s great to hear, Laura! We work hard to ensure our website is easy to understand for pet parents. Welcome to the Bivvy community!
I spoke with Brandi on October 3rd to…
I spoke with Brandi on October 3rd to clarify some information and was totally impressed with the help she gave me. The coverage seems awesome.
3 October 2022
Reply from Bivvy Pet Insurance
Happy to hear that Brandi provided you with some great customer service. Welcome to the Bivvy community, Rebecca!
Reply from Bivvy Pet Insurance
Happy to hear it was straight forward and easy to sign up, Thomas! Thank you for the review.
It was very quick & easy
It was very quick & easy. I will definitely recommend it to friends and family.
1 October 2022
Reply from Bivvy Pet Insurance
Hi Gerald, glad to hear it was quick and easy to sign up. Thank you for your review!
I was very happy with disclosures being…
I was very happy with disclosures being easy to find, and everything was clear. I felt security switching over to this company, and feel comfort knowing I won't have to worry about vet bills.
27 September 2022
Reply from Bivvy Pet Insurance
Hi Sarah, thank you for the feedback. Welcome to the Bivvy community!
Experience was ok
Experience was ok. Not as easy as I expected. Never received any type of account number or exact effective date as to when i can actually use this insurance or even how to file a claim. I expected all of this info to be given to me ad soon as i signed up for this insurance for my pet.
28 September 2022
Reply from Bivvy Pet Insurance
Thank you for the feedback! Your policy is available in your pet parent account. If you have any trouble finding this information, please contact our customer care team by email or phone.
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