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Biz2Credit Reviews 

15,665
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 347 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being professional, helpful, and highly responsive, often going the extra mile to ensure a smooth and straightforward process. Many people highlight the efficiency and ease of the service, noting quick funding and clear communication throughout their business loan journey. Reviewers appreciate the personalized assistance and the team's dedication, making the overall experience positive and stress-free. However, some customers noted issues with communication, experiencing poor or untimely responses and a lack of follow-up from certain representatives. A few also felt the internal process was cumbersome, citing repeated document requests and longer completion times. Additionally, some reviewers mentioned aggressive sales, unmet promises, or eligibility criteria leading to account closures.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, helpfulness, and clear... See more

Service

Clients share positive opinions on service, frequently highlighting the fast processing, clear communication,... See more

Customer service

People report positive experiences with customer service, highlighting the professionalism, knowledge, and... See more

User experience

Customers consistently note positive experiences with user experience, frequently describing the process as... See more

Response time

Reviewers highlight positive aspects of response time, with many praising the fast processing and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ian was incredible to work with! He made the entire funding process smooth and straightforward from start to finish. Always quick to respond, professional, and really went the extra mile to make sure... See more

Company replied

Rated 5 out of 5 stars

Working with Rex we've closed several loans. His ability to understand our business needs and align loan structure, along with simple and efficient underwriting has made the process work. Highly recom... See more

Company replied

Rated 5 out of 5 stars

I had a great experience working with Samarth Jaiswal. The process was smooth, professional and stress free. What stood out to me was how reliable he was and caring he was with the process. Just hones... See more

Company replied

Rated 5 out of 5 stars

I have been working with Yash Sharma on working out a solution for our business to be able to make payments during a severe down time in our business. Yash was a breath of fresh air in this industry f... See more

Company replied


Company details

  1. Non-bank financial service
  2. Alternative Financial Services
  3. Financial advisor
  4. Financial Institution
  5. Loan agency

About Biz2Credit

Written by the company

Biz2Credit was founded in 2007 with one goal: make business finance work better. We're backed by top investors and our 200,000+ small business customers. Since we started, Biz2Credit has been the best place for small businesses to get funding online.

We've provided over $8 billion in small business Loans and financing for thousands of companies across the U.S.

Our proprietary platform matches small businesses to funding that fits their needs based on each company's unique profile. Completed in just a few minutes, the initial application process online is secure and efficient. That's why we've been trusted by over 200,000 small businesses for help with their financing needs, and why we partner with innovative companies like Paychex, credit rating agencies such as Experian, and trusted small business advisors including CPAs and lawyers.

Follow us on Twitter @Biz2Credit and Facebook.

Biz2Credit: Funding What's Next for Small Businesses

Written by the company

Deliver Funding to Small Businesses
At Biz2Credit, we are committed to helping business owners take on what's next with financing that works for them and that's flexible for their needs.
A Better Funding Experience
Our proprietary platform matches small businesses to funding that fits their needs based on each company's unique profile. Completed in just a few minutes, the initial application process online is secure and efficient. That's why we've been trusted by over 200,000 small businesses for help with their financing needs, and why we partner with innovative companies like Paychex, credit rating agencies such as Experian, and trusted small business advisors including CPAs and lawyers.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

16k reviews

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1-star

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4.6

All reviews

(15,665)

341 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had an excellent experience working…

I had an excellent experience working with this loan company. They helped me secure funding for my business, and the entire process was smooth, professional, and stress-free. Himanshu was very responsive, and took the time to answer all of my questions. Their support made a real difference in helping my business grow.
I truly appreciate their outstanding customer service and dedication. I highly recommend them to anyone looking for a trustworthy and reliable business loan company. Thank you for helping make my business goals a reality!

25 June 2026
Unprompted review
Biz2Credit logo

Reply from Biz2Credit

We are so pleased to hear about your excellent experience with our company and that we could help you secure the funding needed for your business. It's wonderful to know that our support made a real difference in your business growth and that the process was smooth and stress-free. We truly appreciate your kind words about our customer service and dedication. Thank you for recommending us and for trusting us to help make your business goals a reality!

Rated 5 out of 5 stars

Jack Williams understands it

Jack Williams understands it. He is no nonsense and appreciates the volume of responsibilities that I have. He doesn't waste my time or string me along like EVERY other person I have worked with does. He comes through for me every time. I can't say enough about him and my positive experience. Jack has provided solutions for our company over and over.

22 June 2026
Unprompted review
Biz2Credit logo

Reply from Biz2Credit

We are so pleased to hear about your consistently positive experiences and how our team has been able to provide effective solutions for your company. It's wonderful to know that we are meeting your expectations and making a valuable contribution. Thank you for sharing your kind words.

Rated 1 out of 5 stars

We were not funded correctly per our…

We were not funded correctly per our signed contract, they withheld information in the contract and withheld funds, which was never discussed, so we have a signed contract for 15k and I spoke with the rep he stated the same, signed the contract for 14,5 to be funded minues fees, and we only received 7400.00 out of 15k. It was their error, they stated this to me in the call. Full disclosure they put us in a worse situation that what we were in to behin with, we cannot even used the funds given for what they were for because they kept half of them

22 June 2026
Unprompted review
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Reply from Biz2Credit

We appreciate you sharing your feedback - this is certainly not the experience we want for our customers and we appreciate your patience as we've researched your situation. We are having a member of our team reach out to you help resolve your situation.

Rated 1 out of 5 stars

This is my 2nd bad review

This is my 2nd review. I respectfully asked the Biz2credit to discontinue marketing myself, CFO and company

Unfortunately I have had no luck with my request

24 June 2026
Unprompted review
Biz2Credit logo

Reply from Biz2Credit

We are truly sorry to hear about your experience. We have placed your file on Do Not Contact to prevent any additional outreach.

Rated 5 out of 5 stars

Great customer service

Great customer service provided by Mr, Jason!

24 June 2026
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Reply from Biz2Credit

We are so glad to hear that our customer service was excellent. We appreciate your kind words and positive feedback.

Rated 5 out of 5 stars

Rex was awesome and have used them for…

Rex was awesome and have used them for last 2 years or so and quick fast and courteous

18 June 2026
Unprompted review
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Reply from Biz2Credit

Thank you for your wonderful review! We're so glad to hear that you've had such positive experiences with us over the past two years. We appreciate your kind words about our quick, fast, and courteous service.

Rated 2 out of 5 stars

Service was horrendous

I have used Biz2Credit in the past and will probably use them again. But the team servicing me this time was terrible. Poor and untimely communication. My primary contact was with Pranay, a support person who knew more than the lead, Gary Wilson. My interaction with the lead, drove my rating and would be a reason not to do business with Biz2Credit in the future.

16 June 2026
Unprompted review
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Reply from Biz2Credit

We appreciate you sharing your recent experience with us. We are concerned to learn about the communication issues and the negative interaction you had with one of our team members. We are actively reviewing your feedback to understand what went wrong and to prevent similar situations in the future. We value your past business and hope to regain your full confidence.

Rated 5 out of 5 stars

Did what he said he would do

Sandeep was phenomenal. He was able to get my loan done in a timely manner at a time when I needed it the most.

19 June 2026
Unprompted review
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Reply from Biz2Credit

We are so happy to hear our team was able to assist you efficiently when you needed it most. We appreciate your kind words!

Rated 5 out of 5 stars

Yash Sharma! Beyond Expectations!

I have been working with Yash Sharma on working out a solution for our business to be able to make payments during a severe down time in our business. Yash was a breath of fresh air in this industry full of sharks. His willingness to work with us, patience to help us, understanding and compassion towards the situation we are going through and his integrity went above and beyond any level of expectation we had. I will definitely want to work with him again when we are ready to secure more working capital or expansion capital for our business. He is an important asset to your company!

18 June 2026
Unprompted review
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Reply from Biz2Credit

Thank you for the wonderful 5-star review! We're thrilled to hear that our team provided such patient, compassionate, and high-integrity support during a difficult time for your business - we'll be sure to share your kind words with them. We'd be glad to help again when you're ready to secure additional working or expansion capital.

Rated 1 out of 5 stars

Inaccurate updates/no follow ups

I sent all of my information to mark johnson and his associate, Himanshu. After multiple follow ups i received emails stating I should have a decision in a few hours. That never happened. I continue to email with updates and no response. I am concerned that I’ve shared confidential information about my business with a scam. This process has not gone the way they said it would, and the lack of response is very concerning.

16 June 2026
Unprompted review
Biz2Credit logo

Reply from Biz2Credit

Thank you for taking the time to share your experience, and we sincerely apologize that we have fallen short of the standard you deserve. We completely understand your frustration - waiting for updates on an important financial decision without receiving timely responses is unacceptable. This is not the experience we want for any of our customers, and we are sorry that this process has caused you such stress and uncertainty.

We have reviewed your file and a member of our team has reached out and left you a voicemail. Please check your messages at your earliest convenience, and do not hesitate to call us back directly so we can address your concerns and provide you with the clarity you need.

We appreciate your patience and hope to make this right for you.

Rated 4 out of 5 stars

Quick deal..

13 June 2026
Biz2Credit logo

Reply from Biz2Credit

Thank you for the review and for highlighting how quick the process was. We appreciate your business and look forward to working with you again.

Rated 5 out of 5 stars

Excellent service

Excellent service. Thanks

4 June 2026
Unprompted review
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Reply from Biz2Credit

Thank you for the 5-star review! We're glad you received excellent service, and we look forward to supporting your business again in the future.

Rated 5 out of 5 stars

talked me off the ledge

To tell you the truth, I was not going to try and get the funding because I am very busy and was ready to throw in the towel...Mathew and Raj talked me off the ledge and I compiled all the documents needed and got funded. Great job guy's!!!

1 June 2026
Unprompted review
Biz2Credit logo

Reply from Biz2Credit

We're so glad we could assist you through the funding process and help you achieve your goal. Your kind words mean a lot to us!

Rated 5 out of 5 stars

Team was wonderful to work with…

Team was wonderful to work with especially Sajid and Sid who helped us with the loan process and more than patient enough to get us what we wanted.

5 June 2026
Unprompted review
Biz2Credit logo

Reply from Biz2Credit

We're so glad our team provided excellent support and patience throughout your loan process. Thank you for your kind words!

Rated 5 out of 5 stars

Easy and fair

4 June 2026
Biz2Credit logo

Reply from Biz2Credit

Thank you for taking the time to leave a review. We appreciate your business and hope to work with you again!

Rated 2 out of 5 stars

They took an additional payment

They took an additional payment outside of the allowed payment and then have kept my money telling me it has to clear their side when my bank shows that it was taken on the 29th and they say they will not issue the refund until the June 4th and then it will take another 3 to 5 business days to get my money back after that. That is a full 10 days without my money they were not authorized to take. Make sure if you are ending your loan that you call them or you will end up in this same boat. Now my account is going to bounce because they took an extra payment that was not authorized and will not give me back my money timely!!!!!

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Rates aren't bad

Quick, efficient, knowledgeable, easy to work with and not bad rates

29 May 2026
Biz2Credit logo

Reply from Biz2Credit

We're glad you had such a positive experience with us. We appreciate your kind words!

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