BIZAY Reviews 

I placed an order for some flyers with a time sensitive delivery date. I had to get the order on my specified date for which I also paid a hefty price in delivery costs. They did not deliver my order on time as they chose one of the worst possible courier services possible (GLS). When I contacted customer support for this, they responded like a bot that my order was out for delivery and my tracking number. Which is all information I had already and was not at all what I asked in my message to them...

I need my order earlier, I had a deadline, so I payed for express delivery, but the order came earlier than the delivery date without me paying extra.

I paid a very high amount shipping fee for my order to have it delivered on time. The order never arrived. Customer service email is nowhere to be found, cannot reach anyone and all I get is a chatbot which is of course useless. Terrible. Lost money & time. Do not recommend.

Everything was come in time. Very happy with my product.

Top experience

I took time after defining our visual identity on which we spend hundreds of hours to choose serious company for printing of our backdrop. Their communication was excellent, really professional, ect I validated design, got back question with link for validation and proposal of adaptation. Answered, validated in online system and also by email. Production was launched and from that time my parcel never changed status even I payed extra cost for delivery on 25/3. I was not worried till this date seing experiences previously we had with them, but 25 no news so I asked them via online formular where they promise answer within 24h the news about parcel, even 48h later we have still no answer and event is setting tomorrow. 460 euros waisted in order 3583751 and I have willing to cry as I know I have no more possibility to print it elsewhere and this visual was really key element of our event... What to do now?

Great quality cards, fast delivery!

Maak geen gebruik van Bizay.
Ik heb een bestelling geplaatst die op 27 februari geleverd had moeten worden. Toen ze de levering misten, beloofden ze een herdruk en nieuwe levering op 10 maart. Het is inmiddels 26 maart—nog steeds geen product, geen updates en geen track & trace.

Ik heb om een terugbetaling gevraagd, maar kreeg als reactie dat op maat gemaakte producten volgens hun beleid niet worden terugbetaald. Volgens de Nederlandse consumentenwetgeving geldt echter dat als een klant het product niet ontvangt, er sprake is van wanprestatie. De kosten mogen dan niet op de klant verhaald worden. Het probleem hier gaat niet over maatwerk, maar over het volledig uitblijven van levering—en dat valt buiten hun beleid.

Toch blijven ze mijn verzoeken negeren. Tot op heden heb ik geen product ontvangen en geen enkele reactie meer gehad.

Ik raad het ten zeerste af om van hun diensten gebruik te maken. Als klant wil je uiteindelijk gewoon geleverd krijgen waarvoor je betaald hebt—en met Bizay loop je vooral tegen problemen aan.

Avoid using Bizay.
I placed an order which was supposed to be delivered on February 27. After they missed the delivery, they promised a reprint and a new delivery on March 10. It's now March 26—still no product, no updates, and no tracking information.

I requested a refund, but they responded that, according to their policy, customized items are non-refundable. However, under Dutch consumer law, if the customer doesn’t receive the product, that’s considered a failure of performance. The cost should not fall on the customer in such a case. The issue here is not about customization—it’s about not delivering at all, which falls outside of their stated policy.

Despite this, Bizay continues to ignore my requests. As of now, I have neither received the product nor any further communication from them.

I strongly advise against using their service. Customer satisfaction depends on actually receiving what you paid for—and with Bizay, you may end up with nothing but frustration.

Fast shipping to Canada. Excellent looking business cards!

Everything was Perfect! Thank you!

Great options and costumer service, the coasters a bit thin I would order a bit sturdy ones next time

2 orders and good quality.

Thank you for both designs. Love it and will for sure continue do with you future orders.

I had a very disappointing experience with this company. I placed an order for cards, and they provided a specific delivery date. However, even after two weeks beyond that promised timeframe, I still have not received my order. What’s even worse is their complete lack of customer support. I tried reaching out multiple times, but they neither responded nor provided any assistance. Their behavior makes the whole service seem untrustworthy, almost like a scam. Based on my experience, I strongly advise against using their services. I do not recommend them at all.

They sent me 500 business cards with the incorrect QR code address. Huge waste of resources and money when you don’t double check orders. They refuse to send me correct versions of the business cards and they don’t give refunds.

Great print work delivered today. Beyond my expectations.

We have had a few good orders. BUT right now we got 3 orders not delivered. 2 new ones and one reprint as the initial delivery was faulty.
Bizay is literally not getting back as they should and are not dealing with it. we ordered it all in end of nov and early dec as we needed it for end of jan and its still not there. very frustrating the lack of communication and initiative to solve it