Ordered in beginning nov 25 it’s now end dec 25 still no delivery Account saying adder fulfilled NOTHING HAS BEEN DELIVERED 🤯 No communication apart from generic answers on there chat page... See more
Company replied
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See what reviewers are saying
The QuickSett is awesome – I’m really happy with it. Especially during busy holiday times when the chairlift is crowded, I can rotate the binding and get enough space for my snowboard. It makes get... See more
Company replied
I recently installed my BlackLine Quick-Sett and immediately loved how solid it feels. It’s made riding up the chairlift much more comfortable, especially when sharing it with skiers. I did have a m... See more
Company replied
Great product and very quick customer service. They were honest and upfront about me buying the wrong model and quickly refunded my money. Had my bindings sorted out and proceeded to buy the right mod... See more
Company replied
Company details
Written by the company
Black-Line est une marque française innovante spécialisée dans les solutions mécaniques dédiées au snowboard. Depuis sa création, l’entreprise développe des produits conçus pour améliorer le confort, la sécurité et l’expérience globale des riders, quels que soient leur niveau et leur style. Notre produit phare, le QuickSett, est un système de rotation mécanique entièrement breveté qui permet de faire pivoter la fixation avant en quelques secondes, facilitant la marche en terrain plat, l’utilisation des remontées mécaniques et réduisant les tensions au niveau des genoux et des hanches. Conçu, assemblé et testé en France, le QuickSett se distingue par sa robustesse, sa précision et sa simplicité d’utilisation. Grâce à un large choix de bagues d’adaptabilité, il est compatible avec la majorité des fixations du marché, faisant de lui un accessoire incontournable pour les snowboarders recherchant confort et performance. Au-delà du produit, Black-Line s’engage à offrir un service client réactif et humain, une transparence totale sur la fabrication, et une amélioration continue basée sur les retours de sa communauté. Notre mission est simple : rendre la pratique du snowboard plus agréable, plus fluide et plus accessible, tout en restant fidèle à l’esprit d’innovation et de passion qui nous anime.
Contact info
845 Chemin de jas david, 83270, St cyr sur mer, France
- contact@black-line.co
- black-line.co
4.2
Great
99 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
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Great product
Great product. Makes skating around much easier and more comfortable. Also my interaction with customer support was outstanding!
9 December 2025
Unprompted review
Reply from BLACK-LINE
Thanks for the feedback !
Quicksett 2.0 is awesome.
I ordered a quicksett 2.0 and it was delivered to the UK 4 days later. There was a lot of communication from black line and the quicksett is a game changer for my board. I can’t wait to try it out on the slopes.
18 December 2025
Unprompted review
Reply from BLACK-LINE
Thanks for the feedback !
Scratches from the rotation on the snowboard.
Unfortunately, the rotation scratches my snowboard. For this reason, I cannot recommend the QuickSet.
24 December 2025
Unprompted review
Reply from BLACK-LINE
Thank you for your feedback.
Scratching can unfortunately happen on some snowboard topsheets, depending on the board’s finish and surface coating.
If you’d like to avoid this entirely, we recommend using our Black-Line bindings, which feature an anti-scratch protective coating specifically designed to prevent any contact marks on the board.
If you have any questions about compatibility or would like more information on our bindings, feel free to let us know — we’ll be happy to help.
I had questions when ordering
I had questions when ordering, they were able to help me out right away through the chat feature. Since imin the US, I expected the shipping to take a long time, but I had my QuickSett 2.0 within the 7 days that they promised. The unit works exactly as advertised, I LOVE IT!!
15 December 2025
Unprompted review
Reply from BLACK-LINE
Thanks ! Best
Item not received
I paid for the QuickSett Origin 2 along with the 'all rings' set so I could use with different bindings. I have had the disks turn up but not the QuickSett itself, having also had to pay import duty on the entire product (which isnt cheap)
I have sent 3 emails and two messages on Facebook with no response from them.
At this point I am just going to have to hope my credit card company can help reclaim costs
10 December 2025
Unprompted review
Reply from BLACK-LINE
Hi,
We are truly sorry for the inconvenience and for the lack of response — this is absolutely not the experience we want to offer.
After checking your order, we can confirm that the issue has been resolved: your QuickSett is already on its way to you.
You should receive updated tracking information shortly.
We apologize again for the delay and the confusion caused by receiving the rings separately.
If you need anything else or if you have further questions, feel free to contact us directly — we’re here to help, and we’ll make sure you get the support you need.
Thank you for your patience,
The Black-Line Team
More versatile than expected.
I recently installed my BlackLine Quick-Sett and immediately loved how solid it feels. It’s made riding up the chairlift much more comfortable, especially when sharing it with skiers.
I did have a minor issue, but customer service was fast and responsive—very impressive.
One thing I hadn’t considered when I bought it is the ability to change my binding position depending on the type of run. I can set it to +30 or more for snowboard cross, then switch back to my normal stance for carving. That flexibility has been a really cool bonus.
15 December 2025
Unprompted review
Reply from BLACK-LINE
Hi,
Thank you so much for your amazing feedback!
We’re really happy to hear that your QuickSett has improved your chairlift comfort — that’s exactly what we designed it for.
It’s also great to know that you’re enjoying the versatility of switching stance angles depending on the terrain. Many riders don’t think about that benefit at first, so it’s awesome to see you taking full advantage of it!
And thank you as well for your kind words about our customer service — it means a lot to us.
We wish you an incredible season with your new setup. Ride safe and enjoy every turn! 🏂✨
Best innovation in snowboarding in 25 years!
I have the old version of Quicksett and its awesome! I will probably buy the new 2025 version and move the old version to my rear foot. Then I can play with different stances. This is the best innovation in snowboarding I have seen in 25 years. Reminds me of the dropper post on mountain bikes. I highly recommend this product for multiple reasons. Turning your foot is great for lift lines, T-bars, chairlift comfort, and catwalks. I used it for the entire 2024-2025 season in the Rockies, and never had an issue. No it won't come randomly unlocked when your riding. If you dont have one, pre oder it now and thank me later.
11 March 2025
Unprompted review
Reply from BLACK-LINE
Thanks for the feedback !
They have ghosted me on a refund
I ordered 3 sets of these. Sadly they did not fit into our families bindings despite ordering the correct ones. I requested a return and refund and was told to ship it to an address and once received they would process a refund. They have had the returned items for 3 weeks now according to usps and have reached out multiple times with zero response in regards to my refund. Their customer service needs to improve
29 April 2025
Unprompted review
Reply from BLACK-LINE
Hi, we have finaly refind your order. Sorry for the long time. best
Ordered quickstep in jan 25 still not…
Ordered quickstep in jan 25 still not received have emailed had no reply do not buy
1 May 2025
Unprompted review
Reply from BLACK-LINE
Hi, your order is blocked during the shipping but we have resend the package and normaly now it's resolved. Best
Great product & customer service
I just received my Quicksett, and I love it!! The quality is great, and the customer service was super helpful throughout the process. For those who find the shipping a bit long: remember, this is a startup, and great things take time. It’s worth the wait, for sure!
2 March 2025
Unprompted review
Reply from BLACK-LINE
Thanks for the feedback !
Order Not Delivered After 30 Days
I placed an order in December and paid by credit card. The goods from the order have not arrived even after more than 30 days.
18 December 2024
Unprompted review
Reply from BLACK-LINE
Hi,
sorry for the long time, but when you have ordered it's a preorder so it's normal. Best
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