Excellent customer support. Louise and team really went out of their way to check and give proper accurate replies -- something you dont see often among CFD brokers. Trade execution is by far the fast... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
🔥 customer service it’s awesome some are say it’s bad service i promise and i swear it’s super customer service and excellent iam asking doubt blackbull clear my doubts Best customer service is... See more
Company replied
Routine query quickly answered by Sofia- thanks!. Been dealing with Blackbull for 3+ years with no issues. The important things like withdrawals, customer service and fair trading conditions are all... See more
Company replied
Blackbull is the best broker out there! They have the best spreads and offer the greatest service whenever you have questions Georgia is always happy to assist you with any questions! would alwas... See more
Company replied
Company details
Written by the company
We were founded in 2014 with the goal of becoming the leading online Financial Technology and Foreign Exchange Broker. BlackBull Markets is a true ECN, No Dealing Desk brokerage specialising in Forex, CFDs, Commodities, and Fintech solutions for traders globally.
Contact info
United States
- blackbull.com
4.7
Excellent
3K reviews
Replied to 77% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Louise helped me out swiftly with no…
Louise helped me out swiftly with no issues. Great broker to work with
29 April 2026
Unprompted review
Reply from BlackBull Markets
Thank you for your feedback. If you need anything else, please let us know.
Best regards,
Louise & Customer Experience Team | BlackBull Markets
I had issues with Loging into the…
I had issues with Loging into the Account ...Louise ..helped me to get out of the situation ...it took a lot of Patience and time from her to do that ..but still she was very forthcoming to assist ...took care of all the security issues and got me out of the situation .*****
29 April 2026
Unprompted review
Reply from BlackBull Markets
Your feedback means a lot to us. Please reach out if you need any further assistance.
Kind regards,
Louise & Customer Experience Team | BlackBull Markets
Struggling to find the leverage…
Struggling to find the leverage calculator, Contacted support centre and Louise helped me with that, She was quick with that and helpful.
28 April 2026
Unprompted review
Reply from BlackBull Markets
Thanks for taking the time to leave a review. We're always happy to help if you have more questions.
Kind regards,
Louise & Customer Experience Team | BlackBull Markets
No nonsense effective help by Izzy
Izzy, a great lean and mean no nonsense client succes manager. And boy what a succesfull help Izzy did. Again one word GREAT!!!
27 April 2026
Unprompted review
Reply from BlackBull Markets
Thank you for sharing your experience. Let us know if we can assist you in the future.
Sincerely,
Izzy & Customer Experience Team | BlackBull Markets
Service is always really good
Service is always really good. Louise was fast and accurate with her information.
27 April 2026
Unprompted review
Reply from BlackBull Markets
We appreciate your review. We're here if you need further help.
Kind regards,
Louise & Customer Experience Team | BlackBull Markets
Never received my withdrawal
Never received my withdrawal. After being told 4 days, 7 days, maximum 14 days and then file a dispute.
I then filed a dispute and have still never received my withdrawal.
1 December 2025
Unprompted review
Reply from BlackBull Markets
Hi, thank you for your review. We're sorry to hear about your experience.
To help you further, our team will need to look into your account details.
Please contact us at support@blackbull.com so we can assist you directly.
Louise was quick to respond on my…
Louise was quick to respond on my queries
24 April 2026
Unprompted review
Reply from BlackBull Markets
Your feedback means a lot to us. Please reach out if you need any further assistance.
Kind regards,
Louise & Customer Experience Team | BlackBull Markets
Excellent service 10/10 "Louise you are…
Excellent service 10/10 "Louise you are the best attended my brother thank you
23 April 2026
Unprompted review
Reply from BlackBull Markets
We're grateful for your feedback and are always here to support you.
Best regards,
Louise & Customer Experience Team | BlackBull Markets
Jessica is one who reply me from…
Jessica is one who reply me from WhatsApp. She is rlly friendly. And answering my question rlly fast and clear. It’s time saving and pleasure to talk. I am so happy is Jessica on the line
23 April 2026
Unprompted review
Reply from BlackBull Markets
Thank you for sharing your experience. Let us know if we can assist you in the future.
Sincerely,
Jessica & Customer Experience Team | BlackBull Markets
Jessica really helped me alot today
Jessica really helped me alot today. Much appreciated.
21 April 2026
Unprompted review
Reply from BlackBull Markets
Thank you for your feedback. If you need anything else, please let us know.
Best regards,
Jessica & Customer Experience Team | BlackBull Markets
great communication and quick help
21 April 2026
Unprompted review
Reply from BlackBull Markets
Your feedback means a lot to us. Please reach out if you need any further assistance.
Kind regards,
Customer Experience Team | BlackBull Markets
Jessica helped me out today
Jessica helped me out today. Awesome service, thanks Jess
21 April 2026
Unprompted review
Reply from BlackBull Markets
We're grateful for your feedback and are always here to support you.
Best regards,
Jessica & Customer Experience Team | BlackBull Markets
Had a really smooth experience with…
Had a really smooth experience with BlackBull Markets. Their support team is fast and professional. Special thanks to Georgia — she was extremely patient, helpful, and guided me step-by-step with my queries. Execution is quick and overall service feels reliable. Definitely a good broker so far.
20 April 2026
Unprompted review
Reply from BlackBull Markets
Thank you for sharing your experience. Let us know if we can assist you in the future.
Sincerely,
Georgia & Customer Experience Team | BlackBull Markets
Great customer service
Great customer service. Louise helped me a lot today with my trading report.
17 April 2026
Unprompted review
Reply from BlackBull Markets
We appreciate your review. We're here if you need further help.
Kind regards,
Louise & Customer Experience Team | BlackBull Markets
I’ve been using BlackBull markets for a…
I’ve been using BlackBull markets for a while now and I highly recommend them. Customer support is always top notch. Shout out to Sofia for a quick and effective support :)
20 April 2026
Unprompted review
Reply from BlackBull Markets
Thank you for sharing your experience. Let us know if we can assist you in the future.
Sincerely,
Sofia & Customer Experience Team | BlackBull Markets
Jessica helped with my application…
Jessica helped with my application ,just got approved new account
16 April 2026
Unprompted review
Reply from BlackBull Markets
Thank you for your feedback. If you need anything else, please let us know.
Best regards,
Jessica & Customer Experience Team | BlackBull Markets
Reply from BlackBull Markets
Your feedback means a lot to us. Please reach out if you need any further assistance.
Kind regards,
Alvaro & Customer Experience Team | BlackBull Markets
Jessica is very helpful and friendly!
15 April 2026
Unprompted review
Reply from BlackBull Markets
Your feedback means a lot to us. Please reach out if you need any further assistance.
Kind regards,
Jessica & Customer Experience Team | BlackBull Markets
Reply from BlackBull Markets
We're grateful for your feedback and are always here to support you.
Best regards,
Jessica & Customer Experience Team | BlackBull Markets
Reply from BlackBull Markets
Thanks for taking the time to leave a review. We're always happy to help if you have more questions.
Kind regards,
Jessica & Customer Experience Team | BlackBull Markets
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