Blackhawk Computers & IT Support Reviews 94

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Blackhawk Computer Support went above and beyond with their service when I needed them. Stefan was very knowledgeable and professional. He got right down to the root of my problem.

Rated 5 out of 5 stars

Blackhawk Computers removed my corrupted hard drive and replaced it with an SSD drive for much less than local tech stores quoted me. They also were confident that all my data could be transferred, wh... See more

Rated 5 out of 5 stars

I acquired an older server but was having problems troubleshooting it to start-up. I am pretty good repairing pc but this was beyond my abilities. I called up Blackhawk and I connected to a person im... See more

Rated 5 out of 5 stars

Been using their service ongoing for a couple years. If I call, they take control of my computer and before I know it , the problem is resolved. I would not use any other service.

Company replied

Company details

  1. Computer repair service
  2. IT support and services
  3. Web hosting company

Written by the company

We are not Blackhawk Network in Pleasanton. Our company name is Blackhawk MSP, LLC. We do Help Desk Support for small businesses and residential. We do not sell gift cards or products.


Contact info

4.9

Excellent

TrustScore 5 out of 5

94 reviews

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Rated 5 out of 5 stars

I highly recommend Blackhawk MSP…

I highly recommend Blackhawk MSP Computer Support! Their customer service is hands down the best! they are always available to help and always get the issue fixed, once fixed they call back to make sure everything is working correctly. Their product quality is consistently outstanding exceeding my expectations every time. I will always be a loyal customer!

30 May 2025
Unprompted review
Rated 5 out of 5 stars

We are here to stay!

We've consistently depended on their extensive knowledge and excellent customer service for many years. We implicitly trust their expertise with all our computers, seamlessly supporting our operations worldwide. We're here to stay!

29 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent satisfactory

First timer I didn’t know what do when my computer needed a repair I was stuck and worried about my computer since I had to work remotely I looked up several computer supporters that are trusted and helpful Blackhawk assisted me with everything and repaired for the right price

21 May 2025
Unprompted review
Rated 5 out of 5 stars

Blackhawk MSP is awesome

Blackhawk MSP is awesome. Anytime I’ve got a tech issue, Ryan, Stefan, or Rony jump on it super fast and get things sorted with no stress, no waiting around. Their remote support makes everything easy, and they actually explain stuff in a way that makes sense. It’s like having your own personal IT crew, and they’ve saved me more times than I can count. Seriously, they rock.

19 May 2025
Unprompted review
Rated 5 out of 5 stars

BLACKHAWK is outstanding

BLACKHAWK is outstanding! Their computer support and IT services are fast, reliable, and incredibly professional. Highly recommended for any business looking for top-tier tech support!

18 May 2025
Unprompted review
Rated 5 out of 5 stars

Blackhawk helped me and my family with…

Blackhawk helped me and my family with our computer repairs. They also provided great customer service and was very polite threw out the whole process. I highly recommend locals to contact Blackhawk computer support for any IT technical support or computer repairs.

15 April 2025
Unprompted review
Rated 5 out of 5 stars

Ryan

Ryan, thanks for helping out my family with getting my mom's Dinosaur of a laptop. We got all the photos she wanted and more. I'm sorry she kept asking the same question over and over again. Patience is definitely your strong point.

30 April 2025
Unprompted review
Rated 5 out of 5 stars

Super Service.

Been using their service ongoing for a couple years.
If I call, they take control of my computer and before I know it , the problem is resolved.
I would not use any other service.

9 May 2025
Unprompted review
Blackhawk Computers &  IT Support logo

Reply from Blackhawk Computers & IT Support

Jim, It's always great to hear your voice. We are so happy to service your computer.

Rated 5 out of 5 stars

Excellent people to work with

Excellent people to work with. Did a great job.

9 May 2025
Unprompted review
Blackhawk Computers &  IT Support logo

Reply from Blackhawk Computers & IT Support

Thank you very much Robert. Always nice to talk to you.

Rated 5 out of 5 stars

Blackhawk Computers Gave My Old Computer New Life

Blackhawk Computers removed my corrupted hard drive and replaced it with an SSD drive for much less than local tech stores quoted me. They also were confident that all my data could be transferred, while the store techs said they could not guarantee my data would be transferred. Now my old desktop runs faster and has a few more years of life.

14 July 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

They assisted me with recovering my data from a previous backup. Very professional and response time was quick. Highly recommend.

2 July 2023
Unprompted review
Rated 5 out of 5 stars

Extremely knowledgeable

It seems that there is no tech problem that Stephan can't fix. Over the years he has kept my old system functioning perfectly. Stephan is professional, fast and never gives up. He is patient and has a great attitude.

28 February 2023
Unprompted review

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