An extremely friendly and knowledgeable place. A smaller store but this means a much more personal approach, they have a mix of new English and Japanese, singles, bulk and graded. They have stock for... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Regular eBay live viewer/buyer for Pokastore. The cards they have are excellent and you always see ones you didn’t know existed. On the stream you get to see condition and the pricing is always fair a... See more
I have visited the shop and purchased via the eBay live streaming, I have had a great experience every time. The shop is a beautiful location and has good stock of Pokemon products and the staff were... See more
Overall, the experience was fine, but the identity check on purchase (because I wanted the delivery to my work place) was odd. Also, might I suggest you use Shop's additional anti-fraud features to do... See more
4.7
Excellent
183 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic communication
Fantastic communication, prompt service, and delivered with care. Will be ordering again.
10 September 2023
Dependable and valueable
20 August 2023
A great store!
There was a good variety of quality products on the website and it was easy to use. My purchase was well packaged and arrived in good time. I would definitely make further purchases here!
19 August 2023
Great customer service
5 August 2023
Quick Delivery and Great Condition
Arrived quite quickly and arrived in perfect condition. I got some really good cards in my packs as well. Highly recommend this company 🫶✨️
27 July 2023
Great service and packaging many thanks…
Great service and packaging many thanks will use again
27 July 2023
First pokecard subscription
Was looking for a good pokemon card subscription for awhile and stumbled across pokestore and out of the ones i saw pokestore was the best. Have now been receiving cards for a few months from pokestore and wouldn't go elsewhere. Fast delivery, tend to always get my order 2/3 days after dispatch and always get the latest booster packs. Always well packaged aswell. Plus love how easy it is to upgrade and manage your subscription to recieve more or less each month.
1 July 2023
Delivery time good and the packaging…
Delivery time good and the packaging was handled with the utmost care I'm certain even If I punch the box the cards would neither bend or break
18 June 2023
Love this company never any issues
2 May 2023
Good product came on time .
1 May 2023
Received my Scarlet Violet booster box…
Received my Scarlet Violet booster box mostly ok, except the top had some damage. They clearly don't handle their stock that well. Probably won't use again, which is a shame.
28 March 2023
Reply from Blackmillcollectables
Hello, sorry to hear your box arrived with a slight dent in. We do pride ourselves on how we pack our boxes and you can see from other reviews our packaging far outweighs most companies. We would have wrapped your box in foam and used bubble pouches to secure your parcel. I expect the damage already existed straight from the case as this can happen. We would have been able to arrange a return and replacement but we are now out of stock for these so I am afraid we do not have a replacement however more than welcome to return it still. We are sealed collectors ourselves so know how frustrating it can be when a sealed box has some damage but unfortunately not always avoidable but what we would say is if you add a note on your order that the order is for a sealed collection we will make sure to look over the items before we send them. Once package I do not believe items will be damaged in transit unless run over!
Preordered for the SV set
Preordered for the SV set. Two BBs came well packaged and on release day. Highly recommended.
31 March 2023
Unprompted review
Would recommend
They mailed my stuff out really well packaged and very quickly. I would highly recommend buying from them and will be doing so myself more in future.
31 March 2023
Unprompted review
Incredibly well packaged
Incredibly well packaged. Fast delivery and came brand new as expected. No damages and no issues. Very happy, thank you! :)
19 March 2023
Best shop for Pokémon!
Best shop for Pokémon! They didn't charge me extra or hold onto items til they were all in stock - I had a pre-order item in my basket and they dispatched what they had first and then the preorder as soon as it arrived. Great prices too!
15 March 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.