Blackmore IT Reviews 

849
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 375 reviews, reviewers overwhelmingly had a great experience with this company. People love the remarkably fast delivery service and the top-tier product quality, frequently mentioning that orders arrive promptly and look brand new. Customers frequently praise the surprisingly affordable prices, smooth ordering process, and the helpful support team that consistently goes above and beyond to assist. Some reviewers were not happy with cosmetic issues, noting occasional scratches, deep gouges, or unexpected marks on the delivered items. However, despite these minor aesthetic imperfections, consumers found that the devices still functioned properly for their daily needs. Many buyers also emphasize how simple it is to arrange upgrades or replacements when needed.

What people talk about most

Delivery service

Consumers find delivery service to be positive, highlighting quick arrival times and excellent tracking.... See more

Quality

People report positive experiences with quality, noting that the devices arrive in excellent condition, look... See more

Service

Reviewers highlight positive aspects of service, noting that orders are shipped promptly and tracking... See more

Price

Customers had positive experiences with price, frequently highlighting affordable costs, economical upgrades,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy ordering. Quick delivery. Kept me updated bia email on progress of order. Excellent value. Although it was a B category it looks perfect to me. Delighted with item and would definitely recommend... See more

Rated 5 out of 5 stars

I placed my order about 3pm on Sunday, the laptop arrived around 10am the following Tuesday, very fast delivery. The item was just as advertised, it looked to be new, not refurbished, not a mark of a... See more

Rated 5 out of 5 stars

Buying a refurbished Dell Lattitude 5430. Product was as described and with the specifications expected. Filters were extensive so I could target exactly what I wanted. 10% discount was straight for... See more

Rated 5 out of 5 stars

During my initial enquiry they asked what I would be using the PC for. I had quite specific requirements and they checked that the software I would be using would be handled OK by the PC although the... See more


Company details

  1. Electronics store
  2. also in
  3. Computer & Accessories store
  4. Computer Shop
  5. Mobile Phone Shop

Written by the company

Blackmore IT boasts an impressive 30-year track record as a leading IT hardware trader. We take pride in our specialisation in providing top-notch quality used computer spares, complete systems, and new parts to our valued customers. As one of Europe's largest stockists of new and refurbished equipment, we are proud to supply renowned brands such as Dell, HP, Lenovo, Apple, Microsoft and various other manufacturers. At Blackmore IT, we firmly believe in the longevity of electronic devices, particularly laptops and PCs. Our commitment to sustainability stems from the idea that these devices can serve many years beyond their first owners, contributing significantly to the reduction of emissions and the conservation of precious resources. By choosing a refurbished device from us, you not only gain access to reliable and affordable options for various tasks, including gaming PCs and high-performance machines, but you also actively participate in reducing your carbon footprint and environmental impact. Blackmore IT stands as a pioneer in providing sustainable and affordable solutions for IT hardware needs. With our wide range of quality used computer spares, complete systems, and new parts, we cater to diverse requirements, from simple tasks like emails to powerful gaming PCs and high-performance machines. By choosing refurbished devices, you play an active role in reducing emissions and promoting responsible electronic waste management. Furthermore, our charitable initiatives empower individuals in need by providing them with access to essential technology. Join us on our journey towards a more sustainable future while enjoying reliable and eco-friendly electronics for all your needs.

Blackmore IT

Written by the company

Why buy refurbished from Blackmore IT?
Purchasing refurbished technology, such as desktop PCs, laptops and mobile phones allows you to acquire high-spec, well-built devices at a fraction of their original price. Buying refurbished also supports key environmental benefits, including the reduction of electronic waste (e-waste), lowering carbon footprints, and decreasing landfill usage. It also promotes a circular economy by extending the life of valuable resources. Every item Blackmore sells undergoes an industry leading level of scrutiny by our skilled engineers to ensure complete functionality, and is backed by a comprehensive warranty for your peace of mind.

Contact info

4.9

Excellent

TrustScore 5 out of 5

849 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(849)

349 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very satisfied customer

Very pleased with recent purchase of refurbished Dell 5070. The condition and price were most satisfactory.
A very helpful chat assured me that this would suit my needs and it certainly seems to. Well packaged and delivered as stated. Glad I discovered Blackmore IT.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Return and Replacement - Same Day!

A faulty laptop was picked up, and replaced, on the exact same day - no waiting for the return to arrive to the retailer, no checking the product, I was taken at my word, and the faulty item was accepted, picked up at no cost, and a new one delievered all on the same day. This minimised disruption - and was absolutely excellent!

7 May 2026
Rated 5 out of 5 stars

I have purchased quite a few different…

I have purchased quite a few different laptops and pc and for the firs time one had an issue fixed and back in my hand within a week a great service and very quick to reply to any support questions. I continue to be a very happy customer

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, laptop is fantastic, exactly as described. It arrived well padded & in a secure box & a day earlier than anticipated!

27 April 2026
Rated 5 out of 5 stars

Great service

Great service - delivered in under 24 hours from placing the order - and im in deepest Cornwall - Well done
Product is great and as described

23 April 2026
Rated 5 out of 5 stars

Delivered swiftly

Delivered swiftly, checked and found all well. Working well and nice to have the tech sheet explaining all components.
Good company definitely on my list for future purchases.

22 April 2026
Unprompted review
Rated 4 out of 5 stars

Overall good

Immediately after ordering I decided to cancel, but had problems contacting the company. Since then they have been in touch and have been very pleasant and helpful. Thank you.

28 April 2026
Unprompted review

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