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Black Mountain Group Reviews 1

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TrustScore 3 out of 5

3.2

Payroll Service Provider
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Company details

  1. Payroll Service Provider
  2. Business administration service
  3. Business-to-Business service
  4. Human Resource Consulting
  5. Recruitment
  6. Talent agency

Written by the company

Black Mountain is a global provider of integrated payroll, employee benefits and HR solutions, delivering a streamlined approach to business that reduces costs, ensures compliance, and promotes success. With experts in over 165 countries, Black Mountain offers seamless global payroll, HR management, employee benefits, and employee support to keep workforces engaged and empowered, no matter where they are. Providing integrated solutions that simplify recruiting, managing, and supporting your employees across borders. Black Mountain's SOC 2 Type 2 accreditation showcases it's dedication to ensuring secure solutions, on a global scale.

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3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Take tax deductions for a non existent…

Take tax deductions for a non existent medical scheme, another payroll company promising the earth and delivering nothing

4 January 2024
Unprompted review
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Reply from Black Mountain Group

Dear Liam,

Thank you for sharing your feedback. We’re genuinely sorry to hear that you felt this way, as we always aim to deliver clear, accurate, and transparent service to all of our clients.

Following a thorough review of your account, we can confirm that your Private Medical Insurance (PMI) and pension contributions were explained to you on several occasions, and all deductions were made in accordance with the information provided and the agreements in place.

We understand that payroll and deductions can sometimes be complex, and our team is always happy to clarify or assist wherever possible.

We also recognise that you’ve raised similar concerns with a number of other businesses, and while we can’t speak for others, we remain committed to supporting you with any outstanding questions you may have.

If you would like to discuss anything further, please don’t hesitate to reach out directly, we’re here to help.

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