We migrated our website/hosting/email to Blacknight back in April. It was complicated due to previous web developers set up. I cannot express how great Blacknight were especially Neil Du Plessis who w... See more
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See what reviewers are saying
I've domains with Blacknight and find the control panel easy to use and the dns settings easy to change, and the prices competitive. Their verification process for .ie domains is smooth too.... See more
Dear all viewer. staff is not solved my problem in 4 days, sow i written a review details. And now staff/blacknight had disabled my account and all my 35 domain has been put on hold for contact... See more
Company replied
Seems ok for simple website + mail but I decided to move when I saw open-exchange wasn't enabled for active sync on mobile... This makes the mobile mail client very basic without any of the required c... See more
Company details
- Web hosting company
- DNS Provider
- Email service provider
- Internet Service Provider
- Phone and internet services
Written by the company
Blacknight are an Irish based, ICANN accredited domain registrar and hosting company. Blacknight constantly seek to lead the way by introducing innovative solutions for its client base and provide dedicated servers and co-location as well as a comprehensive range of Microsoft Windows and Linux based hosting plans and domain name registration services to business globally. IP transit services and other solutions for more demanding business and academic customers are offered a la carte. The company also offers a range of broadband services across Ireland for both private and business use.
Contact info
Unit 12a, Barrowside Business Park, Sleaty Road, R93 X265, Carlow, Ireland
- +353599183072
- help@blacknight.com
- blacknight.com
4.1
Great
2k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I opted for Blacknight because the price was right.
I opted for Blacknight because they offered a good price for web hosting. I was trying to design my website on WordPress, and ran into difficulties in trying to get a WordPress website onto Blacknight. But the support was excellent and I managed to put up my website with their help. I also paid for the https security because in this day and age you are constantly being warned about insecure websites and I did not want to have anyone discouraged from visiting my Irish website flaglane.
5 March 2022
Exceptional service.
2 March 2022
The customer service was great and…
The customer service was great and helpful. Just a little bit slow than what I have experienced from other service provider.
1 March 2022
Reply from Blacknight
Sorry to hear that our customer service team was a little slow to respond. The response times can vary, though we are constantly working on improving our service.
Very happy with the service I have so…
Very happy with the service I have so far received from Blacknight.
1 March 2022
Professional and trustworthy
Professional and trustworthy. Always on hand when needed. As a small business owner who needed a great IT service, Blacknight delivered.
27 February 2022
Reply from Blacknight
Thanks for your positive and kind words. If you need anything please let us know
Great service
27 February 2022
Reply from Blacknight
We're glad to hear that you have been happy with us so far. Let us know if you need anything.
Very professional service
Very professional service. Grateful to receive frequent renewal reminders.
26 February 2022
An accessible and helpful experience.
26 February 2022
Excellent service
Excellent service. Very efficient and I appreciated the number of calls and emails to get the service sorted.
24 February 2022
Seems ok for simple website + mail but…
Seems ok for simple website + mail but I decided to move when I saw open-exchange wasn't enabled for active sync on mobile... This makes the mobile mail client very basic without any of the required calendar and contact features expected these days. Attempted upsell to MS Exchange rather than offering full suite of OX
18 February 2022
Reply from Blacknight
Thanks for the positive feedback
Great and reliable service!
Been using Blacknight for about 10 years, have tried a lot of other vendors for DNS for example but eventually transferred my domains back to BK. Reliable and pleasant to deal with support any time an issue has come up. 5/5 well deserved!
18 February 2022
Reply from Blacknight
Thanks for the kind words
Definitely the best hosting company in Ireland.
I always like to counter one bad TP review with a good one. Today I commend Blacknight. Their staff are all hugely helpful to deal with, know their stuff inside out and there's never too long a wait to get through. Definitely the best hosting company in Ireland.
10 February 2022
Unprompted review
Reply from Blacknight
Thanks for your kind words. The team really appreciate it!
A staff Ego
Dear all viewer.
staff is not solved my problem in 4 days, sow i written a review details.
And now staff/blacknight had disabled my account and all my 35 domain has been put on hold for contact verification reason.
but my account and email is verified by company staff with legal id card and credit card details. But now due to personal ego and reason, my account is suspended by staff without sending me verification link again.
why staff have done this with personal ego?
and think what type of staff is behaving with customer?
total dictatorship of staff.
unbelievable
7 February 2022
Reply from Blacknight
Our staff have never been abusive to you. You have dealt with multiple members of our customer service team. Our customer service manager has also rung you more than once. Not liking what was said to you does not mean that anyone was abusive.
For the lost generation
AS someone who doesn't have a clue about web site transfers or the dark hole they fall into when you try. These guys were brilliant in answering all my silly question and assisting on getting it back up and running.
Had amazing patience and have no problem recommending them.
5 February 2022
Great small business support
My business with Blackknight is miniscule in the scheme of their businesses, yet the level of efficient, prompt and pleasant support has amazed me everytime.
Really really good.
5 February 2022
Very happy with my service received
Very happy with my service received, couldn't be more accommodating if they tried.
4 February 2022
Always great service
3 February 2022
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