Blackride.com Reviews 235

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its professionalism, punctuality, and the ease of the booking process. Many highlight the staff as exceptional, noting their courteousness, helpfulness, and the comfortable, well-maintained vehicles. People frequently mention the stress-free nature of their holidays due to the reliable delivery service, with drivers often arriving early and accommodating special requests like car seats or extra luggage. However, some customers reported issues with their reservations not being honored or experiencing significant delays, leading to frustration and a feeling of being stranded. A few also mentioned confusion regarding return trip bookings and communication breakdowns with the office.

What people talk about most

Service

Customers had positive experiences with service. Many reviewers praised the professional and dependable... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the drivers for being... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight drivers arriving... See more

Holidays

Clients share positive opinions on holidays, frequently using the service multiple times during their... See more

Booking process

People report positive experiences with the booking process. Many customers found the booking to be easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Couldn’t recommend this company highly enough. Used their services 4 times during a recent trip to Miami. Booking was easy, communication was great. Nothing was too much trouble. Very reasonably price... See more

Rated 5 out of 5 stars

Our driver Ricardo was exceptional about staying in contact with me as we arrived at MIA. But he absolutely went above and beyond with making sure he found us in all the chaos of our party involving t... See more

Rated 5 out of 5 stars

Our driver Roberto showed up at 545am for 6am pick up, He was professionally dressed, he was courteous, he loaded all luggages for 11 of us passengers from plant city, fl to miami cruise port for Roya... See more


Company details

  1. Limousine service
  2. Airport shuttle service
  3. Transportation service

Written by the company

BlackRide is a premier luxury chauffeured transportation service provider with over 15 years of experience in delivering unparalleled punctuality, discretion, and personalized service to a diverse and discerning clientele. Operating in the vibrant heart of Miami and Fort Lauderdale, BlackRide extends its offerings to both local residents and international visitors seeking exceptional travel experiences. At the core of our services are airport transfers, corporate event transportation, roadshows, and luxurious journeys to high-profile events and destinations within and beyond Florida. Our meticulously curated fleet, including luxury sedans, SUVs, Sprinter vans, and limousines, is at the heart of the BlackRide experience, offering comfort, elegance, and sophistication to every passenger. With a commitment to safety, our vehicles undergo rigorous maintenance and inspections, ensuring a secure and serene travel environment. BlackRide stands out for its responsive, user-friendly booking system, and a clear value proposition that emphasizes reliability, comfort, and the luxury of choice. Testimonials from our satisfied customers reflect our dedication to excellence and have helped us build a reputation as a trusted partner in luxury transportation. In addition to our commitment to quality, BlackRide is actively expanding its reach globally. Leveraging our strong brand, diverse fleet, and competitive pricing, we aim to introduce our exceptional service standards to new markets, establishing BlackRide as a worldwide symbol of luxury transportation excellence. Whether it's a business traveler in need of a reliable airport transfer, a tourist exploring Miami's attractions in style, or a local resident celebrating a special occasion, BlackRide is the epitome of luxury travel made simple. Our mission is not just to meet expectations but to exceed them, providing a seamless, hassle-free experience from the moment you book to the moment you arrive at your destination.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

235 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Prompt and Professional

Very please with the service I received from Blackride. I will definitely use them again and pass their information onto friends and family. Mr Michael was prompt and professional
Mrs. Mildred

7 December 2024
Unprompted review
Rated 5 out of 5 stars

Octivato was great

Octivato was great. The ride to Port of Miami for 12 was great Would definitely use them again

10 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent communication from Caesar our driver before he arrived - spotlessly clean car and very comfortable drive from Fort Lauderdale to Miami - was the first time we had used Blackride - have just booked two more trips

23 November 2024
Unprompted review
Rated 5 out of 5 stars

We had an excellent experience on our…

We had an excellent experience on our Blackride transport from Fort Lauderdale to Miami. The driver was wonderful and the vehicle was clean / well maintained! we were so happy with our round trip transport and will definitely use Blackride again!

2 November 2024
Unprompted review
Rated 4 out of 5 stars

Transport from Cruise terminal to FLL Airport

The driver arrived ahead of time and communicated with me regularly. It was initially difficult to locate him, as I was expecting him to be holding a sign with my name on it instead of him texting me/ telling me to "look for a black Chevy Suburban", of which there were at least 8 in the area. Once we found each other all went well and I got to the FLL airport from the cruise terminal punctually in a clean vehicle. Not knowing the distance, I think $120 is really high for a 5 minute ride, but you get what you pay for.

8 November 2024
Unprompted review
Rated 5 out of 5 stars

I used blackride in back to back weeks…

I used blackride in back to back weeks for cruise to airport transfer. Both drivers and experience was perfect. Drivers were early and communicated so well. Cars were beautifully maintained. High recommend! Great job!

11 November 2024
Unprompted review
Rated 5 out of 5 stars

Exellent service and ride

Not only the Ride from Miami to Naples was Save and perfekt. The reservation process from Switzerland and the confirmations, all exzellent. We Ride back to Miami weithin. Your Company.

2 November 2024
Unprompted review
Rated 5 out of 5 stars

I had a great driver!

I had a great driver!
He was very communicative on where to meet me outside the Baggage Claim area and we chatted about a lot of things during our 45 min ride. He was so sweet!

2 November 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Received excellent round trip service in Florida! Drivers were on time, great communicators and made our trips extremely comfortable! Highly recommend!

11 November 2024
Unprompted review
Rated 5 out of 5 stars

Worth every penny!

The drivers were early, communicated throughout the entire process, and went above and beyond to handle our suitcases (even the heavy ones)! We will definitely use them again!

25 October 2024
Unprompted review
Rated 5 out of 5 stars

Easy and Efficient

Easy and Efficient. Received email and text prior to arrival at the Miami airport. Driver met us at the terminal and got us safely to our VRBO. We will definitely use Blackride again when in the Miami area.

2 November 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely Superior service and so very…

Absolutely Superior service and so very kind! My driver Nacho was exceptional. He was so kind and timely, picked me up in baggage claim and delivered me to my hotel. The entire process was wonderful and stress free. I will certainly be utilizing this exceptional service again. Thank you all!

6 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

We used Blackride for our group trips while we were in Miami. All three shuttles were clean and comfortable. Our drivers were prompt, friendly and efficient. Our group was very happy.

25 October 2024
Unprompted review
Rated 5 out of 5 stars

Superb in ALL facets…

Even though our schedule changed 3 times due to the hurricane, Blackride was very accommodating and courteous. I could not have asked for a better outcome with their service. The driver was equally as courteous and helpful. I will be using them on my next trip to Miami area as Blackride IS the best!!

11 October 2024
Unprompted review

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