One of the best anime products website.
This is one of the best anime products website i have come across in a while. They have a limited collection of high quality items which one does actually want without cluttering the interface with hundreds of items. The prices are super reasonable and although the delivery takes a while (also noted on their website it is due to strain on services due to the pandemic, so was kind of expected), it is totally worth the wait. I ordered demon slayer Jibbitz (croc charms), and man do they slay!
The customer service is exceptional as well, when I asked about the delay in delivery, I got a reply within an hour with a reason, an apology and a 50% discount code for any purchases (even though it was not their fault).
Reply from Black Rose Fitz
Thanks for the amazing review. We are so happy that you had a great experience. We endeavour to provide the best service and strive for customer satisfaction. This positive feedback will motivate us further to keep performing up to best standards.
Thanks again and hope to see you again soon. We are constantly updating our collection. Don't forget to follow our blogs for interesting articles on different animes.