Ordered night vision camera,quick delivery, good product but found awkward and painful to use, owing to my arthritic hands and fingers.Informed Blackwood Ltd, said they were on holiday, they suggest... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Not the cheapest, also not the most expensive. Easy to deal with, well packaged and arrived in good time. No faults with the service. Will definitely use these guys again for future purchases. Deliver... See more
Company replied
Needed a product to assist in the capture of barn cats. While an infrared kit would have worked (& admittedly would have been cheaper) I dislike the glare emitted from the view screen. This fit the... See more
Company replied
This isn't the first time I have bought from Blackwoods and just like the previous times, it was faultless in terms of delivery and condition etc. This was a pre order, so I knew it would not be de... See more
Company replied
Company details
Written by the company
Night vision and thermal imaging specialist retailer, for the use in hunting, wildlife observation and ecology. Supplying fieldsports and hunting related items.
Contact info
United Kingdom
- info@blackwoodoutdoors.co.uk
- blackwoodoutdoors.co.uk
4.7
Excellent
415 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 69% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered an alpex lite scope
Ordered an alpex lite scope.
Order and delivery process was fantastic, and there was even a pleasant little surprise on a post it note for me when I opened the box.
Excellent customer service, I will certainly use them again, from a very grateful customer 🙏
1 June 2026
Unprompted review
Reply from Blackwood Outdoors
Mnay thanks Tim
Made multiple purchases over the last…
Made multiple purchases over the last few years and they have always been fantastic. Fast delivery and well packaged.
1 June 2026
Unprompted review
Reply from Blackwood Outdoors
Thanks Mat , its appreciated.
Very poor service
Had a scope from them and has gone faulty
Tried ringing but nobody answers and also no response to online form.
Quick enough to take the money though.
Avoid if you can as they are poor or non responsive at resolving issues.
Will now have to contact the manufacrurer
1 June 2026
Unprompted review
Reply from Blackwood Outdoors
Hi, We are really sorry to hear your scope is having issues and that you have had trouble getting through to us. We know how frustrating that is.
We want to help get this sorted for you right away so you do not have to deal with the manufacturer yourself.Please email us directly at info@blackwoodoutdoors.co.uk or call 0113 5220368 with your order name. We will find your details immediately and get this moving for you.
Brilliant service
Brilliant service. Good price fast delivery say no more
1 June 2026
Unprompted review
Reply from Blackwood Outdoors
Thanks Mike
Good selection n more…
Good selection, reasonable pricing, prompt delivery….
29 May 2026
Unprompted review
Reply from Blackwood Outdoors
Cheers Norrie
Always great service frim blackwood…
Always great service frim blackwood outdoors
1 June 2026
Unprompted review
Reply from Blackwood Outdoors
Thanks Kieran
Excellent help, advice, service and price!
This was the first time I have used Blackwood Outdoors. Ian gave excellent help and advice, and a very competitive price, allowing me to purchase the scopes with confidence and vary the order to suit my needs. I received the items within a couple of days.
I shall certainly be using them again!
22 May 2026
Unprompted review
Reply from Blackwood Outdoors
Many Thanks Mike
Excellent service as always
Excellent service as always, fast despatch & delivery!
25 May 2026
Unprompted review
Reply from Blackwood Outdoors
Cheers Rob
Easy to use web site
Easy to use web site. Quick delivery and delighted with the product
26 May 2026
Unprompted review
Reply from Blackwood Outdoors
Thanks Emma
Faulty IR torch asked the question got…
Faulty IR torch asked the question got no answer
3 May 2026
Unprompted review
First time buying from these guys and i…
First time buying from these guys and i will definitely use them again, fast efficient service and next day delivery, highly recommend, thank you.
23 May 2026
Unprompted review
Reply from Blackwood Outdoors
Cheers Mark
Good overall service.
Not the cheapest, also not the most expensive. Easy to deal with, well packaged and arrived in good time. No faults with the service. Will definitely use these guys again for future purchases. Delivery service updated me with time of delivery and were pretty accurate, so I could carry on with my day and keep the delivery window clear, unlike other services that arrive whenever.
19 May 2026
Unprompted review
Reply from Blackwood Outdoors
Thanks James
Excellent service
Excellent service,,speedy delivery,,good communication,,reasonably priced..
21 May 2026
Unprompted review
Reply from Blackwood Outdoors
Many Thanks
Great company
Two quality products at realistic prices. Definitely recommended 👍
24 May 2026
Unprompted review
Reply from Blackwood Outdoors
Thanks Jonathan
shipped very quickly and tracking…
shipped very quickly and tracking information and delivery great
21 May 2026
Unprompted review
Reply from Blackwood Outdoors
Cheers Billy
Another great order supplied again by…
Another great order supplied again by Blackwood Outdoors professional and efficient they’re always there to help out with some advice when it’s needed highly recommended for all your shooting needs top man
Thanks Again
15 May 2026
Unprompted review
Reply from Blackwood Outdoors
Many thanls Geoff. Appreciated
Buy with confidence from Blackwood…
Buy with confidence from Blackwood Outdoors. Lots of advice and knowledge, great prices and fast delivery.
20 May 2026
Unprompted review
Reply from Blackwood Outdoors
Many thanks.
Reply from Blackwood Outdoors
Many thanks Keith
Had to call because I had problems…
Had to call because I had problems ordering online.
Spoke to a guy called Ian,nothing was to much trouble,he sorted everything out for me and I received my purchase the very next day.Great service,and thanks again Ian.
7 May 2026
Unprompted review
Reply from Blackwood Outdoors
Many thanks Gary
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.