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3.4

Average

TrustScore 3.5 out of 5

4 reviews

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3.4

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(4)

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Rated 1 out of 5 stars

Worst customer service

Ordered my necklace on September 17th. Website says it takes about 21 days for the necklace to be made and delivered. I emailed them on October 3rd and they told me it just shipped. I contacted them on October 17th for a tracking number and they didn't bother emailing back. Even left a comment on Instagram for follow up; no reply back whatsoever. They deleted my comment along with comments from other users who were enquiring about their order. Long story short, I ended up opening a dispute through PayPal as I don't think I will ever get a reply back from them. Horrible customer service.

7 November 2017
Unprompted review
Show reviews in all languages. (4 reviews)

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