Outstanding price & customer service! I placed the order & received tracking information less than 24hrs later. Then, my items arrived at my door a few short days later! I immediately assembled & st... See more
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Review summary
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Blazzing Fire customer service Awesome! First, Blazzing Fire's prices were the best I could find on the internet and much better than local companies. Second, I got a discount coupon. When it did... See more
World class customer service! Michelle was absolutely amazing. She was courteous and patient with me and worked with me throughout the entire purchase. She had accurate answers for every questio... See more
Selected my purchase and my order was confirmed and shipped in a timely fashion..very nice free shipping as it was a large box..Sale price was definitely part of my decision..I had been searching this... See more
Company details
Written by the company
Blazzing Fire has over 100 years of combined industry experience. We are one of the Midwest’s largest Fireplace and Hearth companies and we search the nation to find the very best in the Fireplace, Chimney, Outdoor Living and Hearth world to bring you a broad selection of quality items.
Contact info
2141 Internationale Pkwy, 60517, Woodridge, United States
- 866-238-9228
- customerservice@blazzingfire.com
- blazzingfire.com
4.8
Excellent
761 reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
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Ash Caddy Fast and Affordable!
We ordered a new ash caddy insert for our fireplace, shipping was fast and dimensions listed where accurate. It fits perfect and was the best price around! Will definitely use Blazing Fire for our future needs!
13 November 2024
Unprompted review
Great service and the best price I…
Great service and the best price I found. Helpful when I called with a question about a product. When I received my order, I was pleased to find a thank you letter inside.
4 November 2024
Outstanding customer service and ease…
Outstanding customer service and ease of transaction. Highly recommend them.
11 October 2024
Exactly what we needed!
The vestal ash caddy and andiron fit in our fireplace. They were delivered extremely quickly
30 October 2024
Actually stocks product, unlike other retailers
Unlike the other retailers whose said they had my product in stock but when asked admitted they didn't stock product and drop shipped from the manufacturer (who was backordered), Blazzing Fire actually had product in stock and shipped it right away.
22 October 2024
First time order
First time ordering from these guys and it was a good experience. I placed an order for a fireplace grate and then immediately realized I ordered the wrong size. I email customer service and they promptly cancelled the order and let me make a correction. The correct item shipped the next day and I had it a few days later.
14 October 2024
Still haven't received the insert or…
Still haven't received the insert or any information on shipping dates.
2 October 2024
Buy with confidence
A great company with great customer service and fair pricing compared to others on the internet.
13 September 2024
Horrible
Horrible. You created a horrible return process, just so you can steal your money if you do not need the part. You stole $700.00+ from me. Will be rating this everywhere as Horrible and Recommending Real Fyre Store. I have several homes with Gas Fire places, and NEVER will I use your company and I will do everything I can to make sure everyone knows.
27 September 2024
First experience ordering from your…
First experience ordering from your company online first impressions are important mine was good and my order was delivered in a timely manner and well packaged will use your company again
Thank you
Bobby c
2 October 2024
Got product quickly after it was ordered
26 September 2024
Fast delivery--beautiful
Fast delivery. Everything necessary was included; easy installation -- and it looks beautiful. What a great, easy, and clean way to have a fire in the fireplace anytime we like!
7 September 2024
Great Experience
Based on the exceptional price, I was skeptical about purchasing from Blazzing Fire. I placed an order after speaking with customer service and reading Trustpilot reviews. The communication was excellent, and the product shipped and arrived quickly.
17 September 2024
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