A wireless range of models at great prices. Looking forward to receive my glasses at home.
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
It was an easy purchase process, and the price was the lowest at the time compared with other webstores. Delivery was a bit long, but the overall experience was pleasant.
Good price, easy ordering. Could have been even faster with direct Apple Pay, but good enough 🙏
Easy to order. Got introductory offer of 4% off bringing total to £116.16. Free shipping Adequate pictures of items. Should be here with 1 week and easy return . Confirmation email came throu... See more
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Company details
Written by the company
At Blickers, eyewear is our heritage. With over 160 years of family optical expertise, we bring you Europe’s largest selection of authentic designer glasses and sunglasses. Every frame is 100% original, with secure payment and a certificate of authenticity for total peace of mind. Thanks to our own optical lab and thousands of styles in stock, you’ll enjoy fast delivery, precise lenses, and quality you can truly trust. ✨ Blickers: everything you wish for your eyes. Wish granted.
Contact info
Carrer de la Igualtat, 29. Oficina 1, Blickers, 43201, Reus, Spain
- contact@blickers.com
- blickers.com
3.6
Average
12K reviews
Replied to 98% of negative reviews
Typically replies within 48 hours
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I ordered from Blickers
I ordered from Blickers, but the package was never received even though it was marked as delivered. When I contacted them, they said an investigation would take a few days and that they were waiting for a decision from Evri delivery service.
However, when I spoke directly to Evri, they confirmed to me clearly that they had already updated and informed Blickers about the real delivery status, and that Blickers should contact them to start the claim process – either for a refund or replacement.
I passed this exact information to Blickers, but they still did nothing. It has now been 60+ days, and I have received no refund, no replacement, no updates, and no support. Every time I chase them, it’s just more excuses.
23 October 2025
Unprompted review
Reply from Blickers
Hello,
Thank you for sharing your feedback.
We unfortunately do not have enough information here to locate your order or review the details of your case. What you describe is very unusual, and for our team to investigate properly we would need your order number and the information related to your previous claim.
Please contact our Customer Service team directly so they can review your file, verify the communication with the carrier, and provide you with an accurate update. Once we have the necessary details, we will be able to check exactly what has happened and guide you through the next steps.
Best regards,
I am still waiting for the return label…
I am still waiting for the return label to return damaged sunglasses. It has been months at this point. I wouldn’t recommend buying from this company. I thought it was an identical product; MK sunglasses, initially to a major chain but now I am doubting it. The MK label on sunglasses quickly discoloured and the customer service has been genuinely nothing short of appalling.
Update: got the return label, will update again. Had to email yesterday 29th January and I got a notification to state that the return pair were dispatched.
28 December 2025
Unprompted review
Reply from Blickers
Hello,
We’re sorry to hear about your experience.
At this moment, we don’t have enough information to locate your order or your return request, so we can’t verify the status of your label from here.
Please contact our Customer Service team directly so they can check whether your return label is ready. Also, kindly review your spam folder, as our replies and labels can occasionally end up there.
We will be glad to assist you as soon as we have your order details.
Best regards,
Reply from Blickers
Hello,
We’re sorry to read your comment.
At the moment, we don’t have any information to identify your order or your claim, so we are unable to review what happened.
If there has been any issue with your purchase, please contact our Customer Service team directly so we can look into your case and assist you properly.
Thank you for your feedback.
Best regards,
Terrible customer service. Avoid
My parcel was left outside by Evri when I was not home and got stolen. I had to go back and forth with Evri and Blickers, my contract was ultimately with Blickers as the merchant, so they are responsible for ensuring that I received the goods I paid nearly £200 for. I have been speaking with Marina in customer service and it has been like talking to a brick wall. No help or support offered, just repeating that there is nothing they can do and I need to raise it with the police… Awful service and they do not care about customers at all. They should have issued a refund or sent out another item, or at least issued a voucher for their store. Really disappointed and will never shop here again.
15 December 2025
Unprompted review
Reply from Blickers
Hello,
We’re truly sorry for the frustration this situation has caused — we completely understand how upsetting it is not to receive a parcel you were expecting.
However, once the carrier confirms successful delivery with photo and geolocation, the claim is officially closed on their side. In these cases, the loss occurs after the delivery has taken place, which means it is classified as theft, not a delivery error. When this happens, retailers are not authorised to open further claims or override the carrier’s final resolution.
We know this is not the answer you hoped for, but in cases of post-delivery theft, the only entity legally able to investigate is the local police, not the merchant. We cannot file that report on your behalf.
We genuinely regret the inconvenience and the distress this has caused you, but under these circumstances there is unfortunately nothing more we can do from our side.
Best regards,
They sent me clearly used glasses and wouldnt respond to return requests
They sent me clearly used glasses. When I said I want to return them, they replied saying they’ll forward the images I sent to the quality team and never came back to me.
I now have damaged, used glasses and am past the return date because of their horrible and unethical service.
21 December 2025
Unprompted review
Reply from Blickers
Hello Johnny,
Thank you for your feedback.
Unfortunately, we don’t have enough information here to locate your order or your original claim, so we cannot verify the details of your case from this review alone.
If your images were forwarded to our Quality Team, please rest assured that they will reply as soon as the review is completed. As we are currently in a period with holiday-related delays, some assessments may take a little longer than usual, but every claim is processed carefully and thoroughly.
Please contact our Customer Service team directly so we can locate your file and provide you with the best possible solution as quickly as possible.
Thank you for your patience.
Best regards,
We had to pay 50 euros taxes in…
We had to pay 50 euros taxes in addition to the price to get delivered and this was not mentioned when we bought the articles
28 February 2025
Reply from Blickers
Hello,
We’re sorry for the inconvenience.
Please note that customs duties and import taxes are always the responsibility of the customer, as stated in our Terms & Conditions at the time of purchase.
These charges are applied directly by the customs authorities of the destination country, not by Blickers, and they can vary depending on local regulations. For this reason, they are not included in the product price.
Thank you for your feedback.
Best regards,
WONT GIVE REFUNDS
Bought a sunglasses frame from these people but it didn’t fit the lenses I had for it. Returned the frame in October and I’m STILL WAITING FOR A REFUND. Keep emailing them and keep getting fobbed off. Disgraceful, terrible service. I won’t be buying from them again.
21 December 2025
Unprompted review
Reply from Blickers
Hello Ben,
thank you for your review.
What you describe is very unusual, and we unfortunately do not have enough information here to locate your order or verify any return request.
Please contact our customer service team directly so they can review your case in detail and clarify the status of your refund. They will be able to check the return, confirm all tracking information, and assist you properly.
We genuinely want to help resolve this.
Best regards,
Still waiting for a response/refund…
Still waiting for a response/refund ………….
21 December 2025
Unprompted review
Reply from Blickers
Hello Andrew,
thank you for your review.
We can confirm that if you have contacted our customer service team, you will receive a reply within 48–72 hours.
Please also remember to check your spam/junk folder, as our emails may occasionally end up there.
Thank you for your patience, our team will get back to you as soon as possible.
Best regards,
DO NOT BUY FROM HERE - IT'S A SCAM!!
IF I COULD GIVE THEM A 0 STAR, I WOULD!!!!
I purchased a pair of Tom Ford sunglasses from Blickers and wore them only twice. To my disappointment, I noticed that the gold "T" on the side started to rust. Having owned quite a few designer sunglasses in my lifestyle, I have never experienced this.
I reached out to their customer service, expecting support since the sunglasses clearly come with a 12-month warranty. However, after a lot of back and forth, they insisted this wasn’t a manufacturing fault and refused to help. It’s frustrating because it’s obvious to me that the metal hardware rusting after just two wears in the sun is a clear defect.
I even questioned the authenticity of the glasses at this point. After reading other customer reviews here, I see I’m not the first to have this issue. Their customer service felt very robotic and unhelpful throughout the process.
My advice? Stay away from this company. They are selling what feels like fake or subpar products and their customer service is poor. I will be reporting them to the European Consumer Centre in Spain, as they are based there, to prevent others from losing their hard-earned money.
18 December 2025
Unprompted review
Reply from Blickers
Hello,
Thank you for sharing your feedback.
We would like to clarify that all our sunglasses are 100% authentic. We are official retailers, and every pair we sell comes directly from the brand’s official manufacturer.
Regarding your glasses. Tom Ford eyewear often features artisanal metal finishes that can, in certain lighting, appear similar to “rust.” In reality, this is an intentional aesthetic effect of the design, not oxidation and not a manufacturing defect.
For every claim we receive, we follow the same process: we document the issue, consult both our quality team and the manufacturer, and only close a warranty case when the official brand confirms that the product is within its expected condition. If the manufacturer confirms that the product matches the intended finish of the model and presents no manufacturing fault, we are unable to offer an alternative solution, as there is no defect to address.
Our team remains available should you need any further clarification.
Best regards,
Good. And Bad in Parts.
It's great that they're cheap. So much better than buying from an overpriced retailer. It is difficult to trust them though when you're buying internationally and there's no real tracking of your order and purchases.
10 May 2025
Reply from Blickers
Hello,
Thank you for your feedback, we really appreciate you taking the time to share it.
Just to clarify, full tracking is always provided, but because shipments leave from Spain, the tracking may take 1–3 days to update while the parcel enters and is scanned into the domestic network of your country. This is completely normal with international deliveries, and updates become more frequent once the package is within your local carrier’s system.
It’s also worth noting that during busy seasonal periods, carriers often process parcels more slowly, which can briefly delay the first scans.
We’re glad to know you’re happy with the prices. If you ever need assistance with tracking in the future, our customer service team is always here to help.
Best regards,
I am extremely disappointed with this…
I am extremely disappointed with this company. The glasses I received were poorly made—during assembly, the company screwed directly into the lens too heavily, which caused it to crack and break. This is a clear manufacturing defect and shows a complete lack of quality control.
What made the experience even worse was the customer service. When I reached out for help, they were unresponsive, dismissive, and failed to offer any reasonable resolution. Instead of taking responsibility for their mistake, I was left going back and forth with no solution. As a result, I was left completely out of pocket for a product that arrived defective.
I expected a company selling eyewear to understand basic construction and stand behind their products, but this was far from the case. Between the broken glasses, terrible customer service, and being left out of pocket, I would not recommend this company to anyone. Save your money and look elsewhere.
15 December 2025
Unprompted review
Reply from Blickers
Hello Olivia,
Thank you for your review.
After reviewing your case, we can confirm that our customer service team has already provided all the information regarding your claim. The model you purchased is a rimless frame, where the lenses are drilled and edge-fitted and act as part of the structural support. Because the lenses are fixed without a surrounding frame, this design is inherently more fragile: even minor torsion, pressure, or an accidental drop can cause stress fractures at the drill points.
Our team explained that this type of breakage is consistent with the characteristics of drilled-rimless assemblies and not the result of a manufacturing defect. These models require particularly careful handling, as any impact or tension on the lenses can lead to cracks over time.
We understand this is not the outcome you were hoping for, and if you need further clarification, our customer service team remains fully available to assist you.
Best regards.
Totally recommend!
Ordered oversized sunglasses from Blickers, paid good price for it and since they arrived I can’t stop wearing them! They catch attention and was complimented a lot! It was easy to order, also lots of ways to pay. Fast shipping 😃
100% recommend!
15 May 2025
Reply from Blickers
Hello,
Thank you so much for sharing your experience.
We’re really happy to hear that you’re loving your new sunglasses, and even more that they’re getting the attention and compliments they deserve.
Enjoy your new shades, and we’d be delighted to have you back on Blickers whenever you’re looking for your next favourite pair!
Best regards,
Nice quality for the price and nice…
Nice quality for the price and nice styles. I saw them through a sponsorship and it's been a nice change from the usual sponsored products that just seem to be a load of useless products that are in the end just tacky cash grabs. But I'm a fan so yeah many thanks and would recommend. Delivery times are a little long so there's that but otherwise thumbs up.
11 December 2025
Unprompted review
Reply from Blickers
Hello,
Thank you so much for sharing your experience. We’re really glad to hear that the quality and style lived up to your expectations.
Some models do require a bit more time to ship depending on availability, but we’re happy to know everything else met the mark for you.
Thanks again for your trust and recommendation, we hope to see you back at Blickers soon.
Best regards,
Reply from Blickers
Hello Sabina,
Thank you for your review.
We’re glad to hear that your sunglasses arrived quickly and that you’re happy with the quality, that’s exactly what we aim for.
Enjoy your new sunglasses, and we’ll be happy to welcome you back on Blickers anytime!
Best regards,
Please do not use this company
Please do not use this company. They provided me with used scratched sunglasses in a damaged box. Despite multiple emails and prior reviews on here asking for me to reach out via email and send pictures which I have done they still refuse to even acknowledge me or reply to my email. My treatment has been truly appalling considering the amount of money I paid I at least expect to receive new product in original packaging it’s disgusting. Still no email
3 December 2025
Reply from Blickers
Hello Daniel,
We assure you that all our products are 100% new and original, we do not sell used items under any circumstance.
We have checked your case, and we can see that your request is currently being reviewed by our quality team, as previously explained by our customer service colleagues. This process may take a few days, as they must carefully verify all details to provide you with the proper solution.
Please don’t worry, once the review is completed, you will receive a reply with the next steps.
Best regards,
BLK-2025-769345
Hello,
I received my glasses today and the lenses are demo lenses (one says ‘acetate’ and the other has the brand logo). I paid 129€ with Scalapay for prescription lenses, so this is an error.
I would like my prescription lenses to be made at no extra cost, or a refund of the lens charge.
Thank you
ORDER NUMBER : BLK-2025-769345
8 December 2025
Unprompted review
Reply from Blickers
Hello Nakhana,
Thank you for your review.
We have reviewed your order BLK-2025-769345, and we can confirm that no prescription lenses were added to the order at the time of purchase. The system only processes the lenses when a prescription is selected and confirmed during checkout. Since no prescription values were submitted, the order was correctly prepared as a frame only, with the demo lenses that all new frames include.
These demo lenses are not prescription lenses and are never intended for use, they are simply part of the original manufacturer packaging.
Kind regards,
I ordered some frames and what I…
I ordered some frames and what I thought were sunglasses from blickers. I received them in good time. The frames were fine but the sunglasses were actually a clip on which I couldn’t use. I called them over and over to get information on returning the item and you cannot get through. I ended up emailing and got a response and they told me to send back at my expense. Their office is in Europe. It cost me $14 to send back and to my dismay I had the package returned to me three months later. I contacted them again via email to make sure I had the correct address and I did so I sent it back again and spent $14 more dollars on shipping and the package was returned AGAIN saying it was incorrect!!! I contacted Blickers again and they told me to send again which I didn’t because I already spent almost $30 in shipping costs so now I am stuck with clip on sun glasses that I can’t use. VERY dissatisfied with this company.
18 December 2024
Unprompted review
Reply from Blickers
Hello Patricia,
We’re truly sorry to read about your experience.
Unfortunately, we have no control over whether a carrier completes a delivery, and when a package is sent back by the transport company, we cannot proceed with the refund.
Our customer-service team provided you with the correct return address, but if the carrier fails to deliver it, we unfortunately cannot do anything about it.
We apologize for the inconvenience caused and remain available to assist you.
Best regards,
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