Called Blinds Direct a little earlier and Lucy answered the phone. It was a query rewarding replacement tie backs I had just received which don’t go around the curtains. (Curtains very thick-loads... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I applied sure fit to my order with renovations underway at home, needed time to make sure everything fit correctly. Liam from customer service was more than happy to help, walked me through the p... See more
Really painless process of getting our blinds changed due to a wrong measurement would highly recommend surefit incase of wrong measurements Liam was really helpful in resolving the issue and whole pr... See more
The whole process was easy. The video on measuring has ensured that the curtains are a perfect fit. I appreciated knowing the exact cost of the curtains. I was kept informed throughout the process of... See more
Company replied
Company details
- #23 of 37 best companies in Window treatment store
- #2 of 3 best companies in Corporate office
Written by the company
Made to measure, made with care. At Blinds Direct, we believe creating a home you love should feel simple. From our dedicated facility in the heart of Yorkshire, our skilled team makes thousands of bespoke window furnishings every week, combining quality materials, expert craftsmanship and over two decades of experience. From made-to-measure blinds and curtains to shutters and coordinating home accessories, our collections bring together thousands of colours, fabrics and styles, with options for every room and every way of living. By bringing the experience online, we make it easy to explore, measure and order from the comfort of home, with helpful guidance and support available along the way. Whether you're shopping with Blinds Direct in the UK or Ireland, you'll find the same focus on quality, choice and making made-to-measure feel straightforward.
Up to 70% off High Street Prices from Blinds Direct
Written by the company
- Best prices guaranteed
- Here at Blinds Direct, we are proud to offer up to 70% off High Street Prices. We utilise the highest quality materials and manufacturing methods to ensure every product is beautiful, functional and durable. We are so confident in this quality, we offer a 5 year guarantee. But we also want to assure you that you’re receiving the very best value. Defined by quality and craftsmanship, with the best prices guaranteed.
5 Years Guarantee on All our Products
When you shop with Blinds Direct, you are investing in a product that will stand the test of time
Our blinds, curtains and home furnishings are handcrafted by a highly skilled team in our West Yorkshire premises. Our experts utilise the very best materials and manufacturing methods, ensuring that every product is attractive, functional, and will enhance your home well into the future.
We're so confident about the quality of our products that we offer a 5 year guarantee. This beats most other manufacturers, who only guarantee their products for one to three years.
Contact info
Building 2, Colne Bridge Road, Colne Bridge, HD5 0RH, Huddersfield, United Kingdom
- 01924 481729
- info@blindsdirect.co.uk
- blindsdirect.co.uk
4.5
Excellent
93k reviews
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5 star ⭐ …
It is always great to deal with Blinds direct. A real person(not AI or a computer) - this time Francesca, answers the phone and always is really helpful.
The website is clear and easy to use. The blinds are really well made. I have had multiple samples sent out before ordering which is really useful as well .
17 September 2026
Unprompted review
Reply from Blinds Direct
We're so pleased to hear you always have a great experience with us! It's wonderful that our team is helpful and that you find our website clear and easy to use. We're also delighted that you appreciate the quality of our blinds and the usefulness of our samples.
Blinds Direct
Good quality blinds
The blinds arrived quickly and safely in a large cardboard tube. The blinds are excellent quality and supplied with good instructions on how to fit them. They are easy to fit.
8 September 2026
Reply from Blinds Direct
We're so pleased to hear your blinds arrived quickly and safely! It's wonderful that you found the quality excellent, and the instructions and fitting process easy.
Blinds Direct
Great service very easy to fit with…
Great service very easy to fit with online videos if needed
17 September 2026
Reply from Blinds Direct
We're so pleased you found our service great and that the online videos made fitting very easy! Thank you for your positive feedback.
Blinds Direct
Help with incorrect blinds
I ordered some blinds that unfortunately were the wrong colour and size. When contacting to return I spoke to Amelia who was very helpful. She understood my issue and dealt with is swiftly. She organised a new order for me and I was able to give the 1st batch to a well needed charity. Easy and great service! Thank you Amelia x
17 September 2026
Unprompted review
Reply from Blinds Direct
We are so pleased to hear that our team member was able to assist you so effectively with your order. It's wonderful that the issue was resolved swiftly and that the blinds could go to a good cause. We truly appreciate your kind words!
Blinds Direct
GREAT SERVICE
We experienced a small fault with one of our blinds and are extremely happy with the service we received.
Lucy kept us informed of the process and arranged for a replacement very quickly.
We are very satisfied with the service provided, thanks Blinds Direct!
17 September 2026
Unprompted review
Reply from Blinds Direct
We're so pleased to hear you're extremely happy with the service you received! It's wonderful that our team kept you informed and arranged for a replacement so quickly. We're delighted you're very satisfied with the service provided.
Blinds Direct
Fantastic company
Fantastic company. Even three years after having my blinds the company still help resolve an issue I had caused. They were fantastic with communication and helped so much. Can’t thank Jonathon Maguire enough for the help he gave.
17 September 2026
Unprompted review
Reply from Blinds Direct
We are so pleased to hear that our team was able to assist you even years after your purchase. It's wonderful that our colleague provided such fantastic communication and help.
Blinds Direct
Zack made evrrything easy.
17 September 2026
Unprompted review
Reply from Blinds Direct
We are so happy to hear that your experience was easy and positive. Thank you for sharing your wonderful feedback with us!
Blinds Direct
Shanelle was super helpful in sorting…
Shanelle was super helpful in sorting out my measurement mistake. Thanks Shanelle.
Remember not to try to fit a blind in a door recess which will foul either the frame or the door!!
17 September 2026
Unprompted review
Reply from Blinds Direct
We're so pleased to hear that our team member was super helpful in assisting you with your measurement adjustment. It's wonderful that we could sort that out for you!
Blinds Direct
Delivery prompt as promised next day
Delivery prompt as promised next day. Good quality vertical blinds fitted well and colour as looked online thank you
17 September 2026
Reply from Blinds Direct
We're so pleased to hear that your delivery was prompt and arrived as promised the next day. It's wonderful that your good quality vertical blinds fitted well and the colour matched what you saw online!
Blinds Direct
Reply from Blinds Direct
We are so pleased to hear that you are happy with the quality of your blinds and that they were easy to install. Thank you for your wonderful feedback!
Blinds Direct
Great customer service from Liam today
Great customer service from Liam today
17 September 2026
Unprompted review
Reply from Blinds Direct
We're so happy to hear about your positive experience with our team member. We truly appreciate you sharing your kind words.
Blinds Direct
⭐⭐⭐⭐⭐
I honestly haven’t experienced customer service this helpful and outstanding in a long time. Shanelle was absolutely amazing from start to finish. She was so friendly, patient, professional and genuinely went above and beyond to help me.
I already love Blind Direct’s products because the quality is excellent, but the customer service from Shanelle has made my experience even better. She is a real credit to the company and deserves recognition for the way she looks after customers.
Thank you, Shanelle, for your fantastic help and for making the whole experience so easy and enjoyable. I would definitely recommend Blind Direct — great products and exceptional customer service! ❤️👏🏾
17 September 2026
Unprompted review
Reply from Blinds Direct
We are absolutely thrilled to hear about your wonderful experience with our customer service. It's fantastic to know that our team member provided such friendly, patient, and professional assistance, truly going above and beyond. We greatly appreciate your kind words and are so glad we could make your experience enjoyable.
Blinds Direct
What a star!
Called Blinds Direct a little earlier and Lucy answered the phone.
It was a query rewarding replacement tie backs I had just received which don’t go around the curtains. (Curtains very thick-loads of material!!)
Lucy completely understood my problem and tried to contact the curtain dept. without success. She was so professional, considerate and caring and has left a note for the team to contact me regarding much longer tie backs.
I await a response, but Lucy did all she could. An asset to your company.
17 September 2026
Unprompted review
Reply from Blinds Direct
We truly appreciate you taking the time to share your positive experience. We are glad to hear that our team member provided such excellent and understanding service. We are actively working to resolve your tie-back query and will be in touch shortly. Thank you for your patience.
Blinds Direct
Reply from Blinds Direct
We're so pleased to hear you're happy with the quality and appearance of our product. Thank you for your wonderful feedback!
Blinds Direct
I accidentally ordered the wrong size…
I accidentally ordered the wrong size blinds. Luckily I paid for surefit, so Bilal from the online chat talked me through what to do. Very helpful indeed.
I have ordered from this company a few times amd would definitely recommend them.
17 September 2026
Unprompted review
Reply from Blinds Direct
We're so glad to hear that our surefit service and team could assist you when you accidentally ordered the wrong size. It's wonderful that you had such a helpful experience, and we appreciate your continued support and recommendation.
Blinds Direct
The blinds look stunning and the…
The blinds look stunning and the difference they make to the feel of the room is amazing. The installation instructions were easy to follow which made them relatively easy to fit.
17 September 2026
Reply from Blinds Direct
We're so pleased to hear your blinds look stunning and make such a difference to the feel of your room! It's wonderful that the installation instructions were easy to follow, making them relatively easy to fit.
Blinds Direct
Excellent customer service
I called with a query and Maria provided a resolution in minutes. Thank you Maria for being so helpful, professional and understanding of my issue
17 September 2026
Unprompted review
Reply from Blinds Direct
We're so pleased our team member was helpful, professional, and understanding in resolving your query so quickly. Thank you for your wonderful feedback and we will let Maria know!
Blinds Direct
Issues - Resolved
We had an issue that Siobhan in the escalations team helped with.
We paid for the next day despatch, but the items are shipped from separate warehouses and different companies, which had a knock on effect for the delivery times. It meant that we didnt receive them together and couldnt install on the day we planned.
17 September 2026
Unprompted review
Reply from Blinds Direct
Good morning Mike. I am so sorry for the issues you experienced with our couriers delivering your order. I have tried to give you a call to discuss this but was unfortunately unable to get through so have followed this up with an email. Thank you, Siobhan
Order Number: 7147536
Order Number: 7147536
Fantastic service, Quality product, with Next Day Delivery.
Thank You
15 September 2026
Unprompted review
Reply from Blinds Direct
We're so pleased to hear that you experienced fantastic service, received a quality product, and benefited from our next-day despatch! Thank you for your kind words.
Blinds Direct
Blind arrived on time and in perfect…
Blind arrived on time and in perfect condition
17 September 2026
Reply from Blinds Direct
We're so pleased to hear that your blind arrived promptly and in perfect condition. Thank you for your wonderful feedback!
Blinds Direct
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