Blinds Direct Reviews 

Very pleased with my order, size, colour and description all good. They look great and overall very pleased.

Everything went well and on time. I only reduced it a little bit, as getting response from the Customer Services appeared not to be easy or helpful

Measure and order come very quick very pleased with the end result

I measured the slats wrong because I did the cover I then sent them the correct measurements and they delivered another batch which were the correct measurements all I had to pay for is the postage 1st class service and the slats look great 👍🏻well pleased with everything big up to customer service no hassle

Sophie was a great help and very efficient when I needed to order a replacement pelmet.

Measuring guide helped a lot and making my blind an exact fit based on my measure gave enough room for the fittings. Blinds were easy to install. I struggled to get the end curved plates on and gave up as the top of the blind is hidden by a valance. This was the.only issue I had

Brilliant service, original blinds arrived wrong size which was my mistake. Lucky I had taken the surefit insurance. Sorting replacement couldn’t have been easier. With a little help for online chat new blinds orders in 10 mins. Couldn’t ask for more.

Great service from Direct blinds. I have three blinds from them. Well made, great choice. Reasonable prices. Fit perfectly. Love them. I would recommend them to family and friends. I will be using them again in the future.

Easy ordering , fast delivery and products well made. Very satisfied customer!

Easy to order ,quick delivery and lovely product.

Really pleased with the quality of my blind .Had a problem but Beccie sorted it out for me with a satisfactory outcome .I will be ordering again for a new blind for my kitchen window .Thankyou Beccie and blinds direct .Parts missing .Emailed and promised to send parts out --- only 1 arrived .Still waiting for the other to arrive .
Disappointed .

Easy process, understandable information and options and speedy service.

So I'm the go to person for friends and family for doing blinds for them...so over 15years I've done numerous homes with venetian blinds..so I would say I'm very confident when measuring for the blinds...I've used blinds direct on more than one occasion and recommend them multiple times.
So my son just moved into a new property so I order 7 venetian blinds for him..they arrived within 2 weeks so was pleased with that..but when I went to fit 5 out of the 7 blinds were made to big to my measurements..I called blinds direct as was told to take a photo of me measuring the blinds they had sent to show they was to big...numerous emails have been sent and I'm getting nowhere with getting them replaced...I've since had to spend money buying tools to cut the blinds down myself to get them up...also the new opening and closing system they are now using is not fit for purpose..basically a rubber grommet in a wheel that constantly comes out so the blinds will not open or close...last time I'll be using or recommending blinds direct!

Paid over 350 and was sent wrong sized blinds for 2 windows. I have sent over 15 emails and several videos to show the sizes, but they have constantly declined to replace these.

I Would recommend Blinds Direct, they send you how progress is going.
The quality is very good and bang on time.

Gorgeous blinds easy to put up
Quick delivery

Everything went like clockwork. I went online, I picked the style of blinds that I wanted, I gave the measurements of the windows. The blinds arrived on time in excellent condition. Fitting the blinds was as easy as shelling peas, and they fitted perfectly.

⭐ 1/5 – Poor quality and disappointing customer service

Ordered two no-screw blinds from Blinds Direct, one medium and one fairly large. The medium blind has been absolutely fine and is still working as expected.

Unfortunately, the larger blind was a completely different story. It gradually became stiffer and stiffer to operate, kept falling down and eventually seemed unable to support its own weight. The quality simply didn’t feel suitable for a blind of that size.

I emailed customer service to raise the issue and the initial response was so delayed that, having heard nothing useful back and not particularly expecting a remake anyway, I disposed of the faulty blind.

The response afterwards was essentially that because I hadn’t kept the blind or filmed the fault, they couldn’t do anything. The second follow-up also read like a generic AI/automated response rather than someone actually considering what had happened.

I wasn’t really looking for a free replacement; I mainly wanted to highlight what appeared to be a genuine quality issue with the larger no-screw blind. Instead, the whole experience has left me disappointed with both the product and the customer service.

The smaller blind is fine, but based on my experience I certainly wouldn’t order one of the larger no-screw blinds again.