Blinds To Go - ALLENTOWN Reviews 

53
TrustScore 4.5 out of 5

4.6

1832 MACARTHUR ROAD, 18052 WHITEHALL TOWNSHIP, PA, US


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See what reviewers are saying

Rated 4 out of 5 stars

First, I want to mention how very pleased my husband and I are with the color combination of the roller shades and drapery we selected! Chris Madara, the sales representative and designer from the... See more

Rated 5 out of 5 stars

Easy to get a coordinating Roman shoes with current custom curtains. Many options, I wanted black out and there were lots of options. Great assistance from an associate there. A person came to meas... See more

Company replied

Rated 5 out of 5 stars

Very knowledgeable and professional staff. The vertical blinds look great. The in home salesman was a joy to work with, showing me the many many custom choices. The workmanship of the blinds was excel... See more

Company replied

Rated 5 out of 5 stars

From start to finish we couldn't have asked for a better experience. Dave, Michael, and Josh had great knowledge of their products, made our choices easier, and installation went smoothly.

Company replied


Company details

  1. Window treatment store
  2. Blinds shop
  3. Curtain Shop
  4. Decoration and Interior Design Store
  5. Interior designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info

  • 1832 MACARTHUR ROAD, 18052, WHITEHALL TOWNSHIP, PA, United States

  • 6104348600

4.6

Excellent

TrustScore 4.5 out of 5

53 reviews

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4.6

All reviews

(53)

2,832 reviews in the last 12 months

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Rated 5 out of 5 stars

Sales, Blinds and pickup was great

The experience was great. Sales personnel were very helpful and nice. The shades are beautiful. Great quality. We are very happy with our shades.

17 March 2026
Blinds To Go - ALLENTOWN logo

Reply from Blinds To Go - ALLENTOWN

Thank you for the great review, Donna! We are so thrilled to hear how happy you are with the outcome!

Rated 5 out of 5 stars

Our installer Taylor

Our installer, Taylor, was so professional, friendly and helpful! He did an outstanding job!!

9 March 2026
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Reply from Blinds To Go - ALLENTOWN

We are so happy to hear that. We appreciate you taking the time to leave us this great review!

Rated 5 out of 5 stars

Great service

Great service. Nice products at a good price. Quick shipping. Helpful and knowledgable staff - especially Chris.

1 March 2026
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Reply from Blinds To Go - ALLENTOWN

We're happy to hear that you had such a wonderful experience with our service and products. We appreciate your kind words and are grateful for your feedback!

Rated 5 out of 5 stars

Great experience from purchase to…

Great experience from purchase to installation!

24 February 2026
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Reply from Blinds To Go - ALLENTOWN

Thank you for sharing your experience with us Heidi and David! We are happy to hear that you had a great experience from purchase to installation. Your satisfaction is our top priority, and we are glad that we met your expectations. If you have any future window treatment needs or questions, please feel free to reach out. We look forward to serving you again!

Rated 5 out of 5 stars

Start to finish everything was easy

Start to finish everything was easy, professional and on time. Blinds are great and I am totally satisfied with the experience.

22 February 2026
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Reply from Blinds To Go - ALLENTOWN

Hi Suzanne, Thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you.

Rated 2 out of 5 stars

Unhappy.

EDITED TO ADD: ORDER #232963

I purchased roller shades for four windows and a woven wood push-up shade for a very large front window. The roller shades came with three different color chains. I am still waiting for the company to contact me to rectify that. The room they are in is not large and I have two bronze chains, one white chain, and one beige chain. Apparently the sales person put the order in incorrectly. The large woven wood shade does not hang straight. At its longest closed position it touches the window sill on one side and is 2 inches up on the other. When I push it up to a closed position, it hangs crooked and looks sloppy both from the inside and the outside. The installation technician told me that it was the way I was pushing it up and pulling it down. I asked him to show me how to get it straight and he couldn’t. I told him I was unhappy with it. I have not heard from the company after posting this same review weeks ago.

My order was $1700 and took several months from selection to installation. No one has reached out about any kind of remedies for these issues. At this point, I would not recommend this company. I will be happy to submit another review if and when the company solves these problems.

27 January 2026
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Reply from Blinds To Go - ALLENTOWN

Hi Linda, we are sorry to hear about the experience you have had. Would you please provide your order number so we can help look into this matter further for you? We are here to help. Thank you!

Rated 5 out of 5 stars

Helpful in store

Helpful in store. Verticals came great!

2 February 2026
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Reply from Blinds To Go - ALLENTOWN

This is wonderful to hear Diane! Thank you for the great review!

Rated 5 out of 5 stars

Aaron was super helpful

Aaron was super helpful (again) with providing us timely service and going above and beyond to ensure customer satisfaction! Thank you!

23 December 2025
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Reply from Blinds To Go - ALLENTOWN

We're happy to hear that you received timely service and that your expectations were exceeded. We appreciate you taking the time to leave us feedback!

Rated 3 out of 5 stars

We called for an eti of our repair

We called for an eti of our repair . It's been 1 week since we called. No one has returned our call with any update as to when to expect the shade to be fixed, this is terrible customer service. A good service is to return the call even if it's not good News. Poor sales practices.

5 January 2026
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Reply from Blinds To Go - ALLENTOWN

Hi Nancy,

Thank you for taking the time to speak with me on the phone, and I’m sorry for the lack of follow-up you experienced. We understand how frustrating it is to be left waiting without updates, and that’s not the level of communication we strive to provide.

As promised during our call, I will be getting back to you tomorrow with an ETA on the repair. Thank you for giving me the opportunity to look into this and work toward getting it resolved for you.

We appreciate your patience and the chance to make this right.

Rated 1 out of 5 stars

Blinds To Go is an Over Priced Chop Shop

The only Bright spot was Destinee on their customer service side. I was able to get a refund on an installation that resulted in damage to my window trim. My expectation would have been fix trim (not patch it up) and full refund for installation. After 1 month of back and forth, constant follow-up and no accountability from the sales team’s leadership, finally got an installation refund and decided to figure out repair on my own. At Blinds To Go, great job of punishing a paying customer and wearing them down as much as possible. This is an absolute intentional tactic as in most cases 90 pct of customers would just give up.

Saying it out loud, Blinds To Go is an over priced chop shop. Customer beware, Sales is not connected to service, sales is not connected to booking (Canadian Helpdesk). This is not a one stop shop. If there’s a problem buckle up, the ride is going to be rough. Read the other reviews - it all aligns.

5 January 2026
Blinds To Go - ALLENTOWN logo

Reply from Blinds To Go - ALLENTOWN

Hello Steven , Thank you for taking the time to share your experience. I’m truly sorry for the frustration and inconvenience you went through, and I understand why this situation left you feeling disappointed.

While I’m glad I was able to assist in securing a refund for the installation, I recognize that this did not fully meet your expectations, particularly regarding the damage to your window trim and the time it took to reach a resolution. That is not the experience we strive to provide.

Your feedback regarding the disconnect between sales, service, and booking teams is important and has been shared internally, as it highlights areas where improvement is clearly needed.

Please know that we genuinely would like the opportunity to make this right. You have my email, and if you ever change your mind, I encourage you to reach out to me directly.

Thank you again for your honest feedback.

Rated 5 out of 5 stars

Service is grateful to get ur blinds on…

Service is grateful to get ur blinds on time what u need and call u ahead highly recommend to family n friends to get their blinds n stuff here

15 December 2025
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Reply from Blinds To Go - ALLENTOWN

We're happy to hear that you received your blinds on time and that our service met your needs. We appreciate your recommendation to family and friends!

Rated 5 out of 5 stars

The blinds I needed were ordered and…

The blinds I needed were ordered and made in a few days. The install went well. And they look good.

2 January 2026
Blinds To Go - ALLENTOWN logo

Reply from Blinds To Go - ALLENTOWN

We are thrilled to have you as part of the Blinds To Go family Richard! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!

Rated 5 out of 5 stars

Customer service was fantastic

Customer service was fantastic. So easy and everyone so friendly!!

10 December 2025
Blinds To Go - ALLENTOWN logo

Reply from Blinds To Go - ALLENTOWN

So happy to hear about the A+ service you received!

Rated 5 out of 5 stars

Excellent Customer Service

We are so pleased with Blinds To Go, we will never use anyone else for all of our window treatment needs. Our salesman, Dave, was so patient and knowledgeable. Within 2 weeks, we had ordered, had someone come out to measure, and had our blinds installed by them. I highly recommend them.

19 November 2025
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Reply from Blinds To Go - ALLENTOWN

Hi Jane, We're happy to hear that you're pleased with our quick service and the expertise provided. Thank you for recommending us; we appreciate your positive feedback!

Rated 1 out of 5 stars

Management

Management, salespeople need work how to deal with customers. No quality control.
One bright spot is Uzi installer. Been here at least 5 times to correct mistakes.

21 December 2020
Blinds To Go - ALLENTOWN logo

Reply from Blinds To Go - ALLENTOWN

HI Sandy, we are very sorry to hear about the experience you have had. Would you mind providing your order number so we can help look into your order and see if we can help? Thanks!

Rated 5 out of 5 stars

I found the staff knowledgeable and…

I found the staff knowledgeable and professional. And we are very satisfied with the products we ordered

21 December 2020
Blinds To Go - ALLENTOWN logo

Reply from Blinds To Go - ALLENTOWN

This is wonderful to hear Patricia! Thank you for your review!

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