Blinds To Go - DAVENPORT Reviews 

Sharon was terrific. She walked me through all the designs and options. And provided great advice. Everything arrived on schedule. Overall communication was perfect. Installation was fast and easy. End product looks amazing and works well.

I’m very satisfied.

Very happy with my experience. Thank you, Naz!

Amazing service with Naz and her team!

Professional all round

Amazing experience! Naz was so sweet, helpful, and professional. We love our new blinds!

Amazing support for selection and great installation!

Great service, excellent product. The motorized blackout shades block the light perfectly in both a media point area and in a bedroom.

Fast friendly staff and service from beginning to end

Mary Ann Bustamante made my experience great and seamless. She’s a total pro and so lively to work with, super communicative and helpful! Highly recommend! The blinds are high quality and function perfectly. Great service!

Love the Roller Shades! Installation was seamless!

If my salesperson had spent a little time thinking she would have suggested automated blinds for a full height window

Instead we ordered manual and then re ordered auto a shad to essentially buy a second blind because the effort of opening and closing was ridiculous .
That the price to have automated was a few hundred dollars on top of an order in the thousands was stupid . It should have been suggested as the right choice and we would have picked it.

Also - our home very high end. Obviously we were not going for a low cost option on a new full height window that was recently installed .
I feel that we were not well supported by our service team . She gave me a discount on the purchase base of the second duplicate blind but I never should have needed it in the first place .

And the auto blinds took over two Months to arrive and when I went to schedule installation online the next fate was a month later , making measure to install date 3 months . Our rep shortened that. Still far too long .

That’s also a bad showing on many fronts .
And the fact you could not retrofit a new blind to automatic is appalling !
So all in all the product excellent and the support very poor

I have previously rated my experience (3) and written detailed comments. Today I am asked again, and I am also told that I won't be asked again after today. We'll see.

I previously said that our blackout blind is perfect, just what we wanted and ordered. Demerits in my rating were due to sloppy communication from BTG - telling us when it will be ready, then it not being ready, then announcing a new date and calling us ahead of that date to say it is ready. Also, after receiving the product and being told at the time of ordering that self-installation is easy, I called to ask if any installation instructions might be available (were not included), and what was forwarded was lame (tiny images). So: some good news, some bad news.

They delivered as ordered

From the moment I walked in the store until my blinds were hung on the windows the service was wonderful. The staff were professional, friendly and pleased to answer any of my questions. The sales person helped me choose the blinds I wanted and the person who installed them did so on time, made sure they looked good and explained how to use the remote for my motorised blinds. I am very pleased.

Great blinds, great commication, arrived early, reasonable price, terrific service by Svitlana at Davenport location.

Excellent service by manager at Davenport location
Service fo measuring and installation
excllent