Blinds To Go - KITCHENER Reviews 91

TrustScore 4.5 out of 5

4.4

45 SPORTSWORLD DRIVE, N2P 2J5 KITCHENER, ON, CA


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Rated 5 out of 5 stars

The knowledge and courtesy of the people working at the store. Also the ability to track the status of your production order for your blinds. Overall a seamless and pleasant experience to find the c... See more

Company replied

Rated 5 out of 5 stars

The entire experience was positive except the shame I felt with my poor measurements! My fault entirely! From the initial visit to the show room to the visit by the rep who expertly measured to the in... See more

Company replied

Rated 5 out of 5 stars

I came into Blinds To Go without knowing much about blinds and curtains. Nara helped me out with every step of the way giving me a ton of information about styles and recommendations. She took a lot... See more

Company replied

Rated 4 out of 5 stars

Vienna the Sales Rep was punctual and informative. Scott the installer was efficient and polite. When there was a small issue with the cord, Scott came right away to correct. Would highly recommend... See more

Company replied


Company details

  1. Window treatment store
  2. Blinds shop
  3. Curtain Shop
  4. Decoration and Interior Design Store
  5. Interior designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info

  • 45 SPORTSWORLD DRIVE, N2P 2J5, KITCHENER, ON, Canada

  • 5196538646

4.4

Excellent

TrustScore 4.5 out of 5

91 reviews

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Rated 4 out of 5 stars

Fast service short waiting time great…

Fast service short waiting time great install happy with out come

25 April 2026
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Reply from Blinds To Go - KITCHENER

Hi Debbie,
Great to hear Debbie! Please let us know if there is anything else we can do to help improve our services! Feedback is always welcome!

Blinds To Go

Rated 5 out of 5 stars

The knowledge and courtesy of the…

The knowledge and courtesy of the people working at the store.
Also the ability to track the status of your production order for your blinds.
Overall a seamless and pleasant experience to find the correct blinds for your home.

21 April 2026
Blinds To Go - KITCHENER logo

Reply from Blinds To Go - KITCHENER

Hi Rick, thank you for the wonderful review! We are thrilled to hear about your experience with us!

Rated 5 out of 5 stars

Good Experience

The store staff were very helpful.
Garrison installed my blinds fast and efficiently.

20 April 2026
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Reply from Blinds To Go - KITCHENER

Hi Wendy, thank you for the great review!! Happy to hear it!

Rated 5 out of 5 stars

Polite

Polite, knowledgeable a big thing for us. Thank you.
And thank you for the assistance to our vehicle.

6 April 2026
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Reply from Blinds To Go - KITCHENER

Thank you so much for taking the time to share your positive experience with us! Your kind words and perfect rating mean a lot to us and motivate us to continue delivering exceptional service.

If you ever need further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!

Rated 5 out of 5 stars

I’m a happy customer!!!

The entire experience was positive except the shame I felt with my poor measurements! My fault entirely! From the initial visit to the show room to the visit by the rep who expertly measured to the installer, I felt valued and appreciated. Thank you everyone!

9 March 2026
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Reply from Blinds To Go - KITCHENER

Hi Judy,
Thank you so much for your fantastic feedback! We’re thrilled to hear that your entire experience from your showroom visit to the expert measurement and installation was positive. And no worries at all about the measurements that’s exactly what our team is here for!
It means a lot to know you felt valued and appreciated throughout the process. We truly appreciate your kind words and your trust in us.

Rated 5 out of 5 stars

Personable and professional service

Personable and professional service - blinds are installed really well and look great.

6 March 2026
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Reply from Blinds To Go - KITCHENER

This is so wonderful to hear, Anna! Thank you very much for taking the time to leave us such a glowing review!!

Rated 5 out of 5 stars

Quick and easy

Quick and easy

16 February 2026
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Reply from Blinds To Go - KITCHENER

This is wonderful to hear Marc! Thank you so much for the great review!

Rated 5 out of 5 stars

Ravindra made choosing the blinds a…

Ravindra made choosing the blinds a good experience. He showed me many examples. It was easy to choose what I wanted. They were installed seamlessly. We love the new look in our kitchen . It's so much brighter.

15 February 2026
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Reply from Blinds To Go - KITCHENER

We're happy to hear that selecting blinds was a good experience for you. We appreciate your feedback!

Rated 5 out of 5 stars

Beautiful and Quality Product with Outstanding Customer Service

We are very happy with your beginning to end approach where you not only sold, but also made and installed our blinds.
We would also like to give an extra thank you to Nara, Russell and Michelle. We could not have asked for a better experience.

Yours truly,
Lonnie & Bonnie Maich

9 January 2026
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Reply from Blinds To Go - KITCHENER

We're happy to hear that you had a positive experience! We truly appreciate your kind words and recognition of our team's efforts. Thank you for your feedback.

Rated 2 out of 5 stars

The installer put the shutter door…

The installer put the shutter door opening on the wrong side, another installer came and had to flip over the doors to the original specifications. The whole experience left a bad taste in my mouth.

3 December 2025
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Reply from Blinds To Go - KITCHENER

Hi Linda,

Thank you for sharing your experience, and I’m truly sorry this happened. You should never have to deal with an installation that doesn’t match your original specifications, and I completely understand why this left a bad taste in your mouth.

I’m glad the issue was corrected, but you’re right to expect the process to be handled properly from the start. The installer was new, and we have shared your feedback with his manager for further training and review. We want to ensure no other customer feels the same way you do.

As a gesture of our appreciation for your patience, we have sent something to your email.

Thank you again for bringing this to our attention we truly value the opportunity to improve.

Rated 5 out of 5 stars

Another Great Experience with Blinds To Go

I’m a repeat customer of Blinds To Go, and once again the experience was excellent. I chose an in‑home consultation this time, which made the process incredibly convenient. The representative, Vienna, was professional, knowledgeable, and helped guide me through the options in a clear and easy way.

The installation was smooth and efficient, and the blinds look fantastic. Everything fits perfectly and the quality is exactly what I’ve come to expect from them.

Overall, the process was simple, the service was reliable, and the final result exceeded my expectations. This is why I continue to choose Blinds To Go and why I’m happy to recommend them to others.

9 January 2026
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Reply from Blinds To Go - KITCHENER

Thank you so much! We appreciate you and are thankful for your continued trust and support!

Rated 1 out of 5 stars

Learn from my $500+ mistake.

I called in as a first time customer. I was told to measure the window and bring the measurements in. The agent in the store took over 1/2" off my measurements and ordered the blind.

When the installer came for the install, the blind wasn't wide enough in his opinion so he stopped and left with it.

The rude store manager/owner called me and blamed me for not taking better measurements. He didn't like when I confirmed his agent took the 1/2" off the measurements I provided. He said he would 'see what he could do', I never heard from him again, zero discount ever received.

Since I was matching blinds the owner of the house I rent, I had no choice but to spend another $200+ with this company to order the slightly wider version. I plan to pick up the original blind and measure it against what I ended up with to see how much of a difference there really is.

Please learn from my $500+ lesson to always take Blinds To Go up on their free onsite measurement service or to shop elsewhere.

10 November 2025
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Reply from Blinds To Go - KITCHENER

Hello! We sincerely apologize for this situation. This is not the type of customer service we strive for, and we are upset to hear this. We will forward this to our customer service team and have someone reach out directly.

Rated 5 out of 5 stars

Awesome staff

Awesome staff - Ali was totally on top of things. The products they offer are high quality.

10 December 2025
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Reply from Blinds To Go - KITCHENER

This is great to hear! Great service and great quality, that is our goal!

Rated 4 out of 5 stars

Great service and quality of the blinds we chose

As soon as we we walked through the door someone was there to help us. When we decided on what style we wanted she took the time to show us options and gave us an estimate on all of them. We didn't feel rushed to make a decision. We are very happy with the service that we received and quality of the blinds that we chose.

6 December 2025
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Reply from Blinds To Go - KITCHENER

We're happy to hear that someone was readily available to assist you and provide you with options. It's great to know that you felt comfortable during the decision-making process and are pleased with your blinds. Thank you for your feedback.

Rated 4 out of 5 stars

Very neat

Very fast lnstall

12 January 2026
Blinds To Go - KITCHENER logo

Reply from Blinds To Go - KITCHENER

We're so glad to hear your experience went well! Thanks for the review.

Rated 4 out of 5 stars

Efficient and helpful

Vienna the Sales Rep was punctual and informative. Scott the installer was efficient and polite. When there was a small issue with the cord, Scott came right away to correct. Would highly recommend.

23 December 2025
Blinds To Go - KITCHENER logo

Reply from Blinds To Go - KITCHENER

This is what we love to hear! So glad to hear our team took such great care of you!

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