The showroom, product, and installation were fine. I was disappointed by the communication between salespeople and the customer. Phone calls were not promptly answered, and when someone did call back... See more
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Very detailed , very personable very professional ! Was hesitant at first because they ask alot of questions. but the questions are to understand my needs which was perfect . The project came out bet... See more
Company replied
We are new to the neighborhood and stopped into Blinds to Go to talk about window treatment. Mario was really helpful, very knowledgeable and patient with all of our questions. We are looking forwar... See more
Company replied
After a little back and forth with the ordering and scheduling process, in part due to your staff taking summer vacations, the actual installation was totally efficient and professional. Rachel came t... See more
Company replied
Company details
Written by the company
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
Contact info
1011 3RD AVENUE, 10065, NEW YORK, NY, United States
- 2123241756
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Not impressed
Very confusing process. Had to call twice to find out my order was sitting in a warehouse done. No communication. Then had a problem called store was asked to send photos which I did. That was a month ago. Thankfully found a YouTube video and fixed it myself.

Reply from Blinds To Go - MANHATTAN 3RD AVE.
Blinds for bedroom were broken—told it…
Blinds for bedroom were broken—told it would be fixed in a couple weeks and it has been 6 weeks and they are still not installed.

Reply from Blinds To Go - MANHATTAN 3RD AVE.
the shades were cut too short and need…
the shades were cut too short and need to be replaced - we have reached out to customer service to correct several times but I had to make a visit to the showroom and was helped by the manager who is resending the installer.

Reply from Blinds To Go - MANHATTAN 3RD AVE.
Their customer service is excellent
Their customer service is excellent. From the moment I entered the store to installation, everyone I dealt with was professional, knowledgeable and helpful. The delivery time was very quick and installation went smoothly. I love the look of my new shade!

Reply from Blinds To Go - MANHATTAN 3RD AVE.
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