Blinds To Go - ROCKVILLE Reviews 

30
TrustScore 4.5 out of 5

4.3

12204 ROCKVILLE PIKE, 20852 ROCKVILLE, MD, US


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Rated 5 out of 5 stars

The process of selecting and purchasing my shades and window treatments was both informative and restful, knowing what would work best for my needs. Staff was very cordial during the process, and the... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with the sales associate at the showroom. I will highly recommend.

Company replied

Rated 5 out of 5 stars

I recently purchased two cordless mini-blinds from Blinds To Go. There was a glitch in the manufacture and Enrique and his colleagues were more than happy to make things right. I was very pleased wit... See more

Company replied

Rated 5 out of 5 stars

From my first contact with the Rockville Store, with Mario, to the wonderful folks who measured and installed our blind, it was just a great experience. Really warm, competent, professional personnel... See more

Company replied


Company details

  1. Window treatment store
  2. Blinds shop
  3. Curtain Shop
  4. Decoration and Interior Design Store
  5. Interior designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info

  • 12204 ROCKVILLE PIKE, 20852, ROCKVILLE, MD, United States

  • 2402924477

4.3

Excellent

TrustScore 4.5 out of 5

30 reviews

5-star
4-star
3-star
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1-star

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4.3

All reviews

(30)

3,067 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They blinds are too long

They blinds are too long
The ends or sides of valances stick out like bunny ears
They look like they’re unraveling

11 November 2025
Blinds To Go - ROCKVILLE logo

Reply from Blinds To Go - ROCKVILLE

Hi Tony, We're so sorry to hear this and want to help. Can you please provide your order number and phone number so we can work on a solution for you? Thank you.

Rated 5 out of 5 stars

Pleased with the blinds and service

Pleased with the blinds and service

18 November 2025
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Reply from Blinds To Go - ROCKVILLE

Hi Pat, We're so glad you are pleased! We appreciate your positive feedback very much.

Rated 2 out of 5 stars

Not so satisfied.

Not sure how to respond to your message, so I am just editing this review to add my order number - 276193.

Most of our blinds are not straight and we've had a wand that has been broken for a while, and we are missing a plastic piece to be able to reattach the new wand to the window. Repeatedly this piece has not come with the wands, and we can not turn the blinds open on this blind.

22 December 2020
Blinds To Go - ROCKVILLE logo

Reply from Blinds To Go - ROCKVILLE

Hi Adam, yes this is great thank you for your order number. We have forwarded it to the showroom as an urgent request for them to follow up.

Hi Adam, we are very sorry to hear of this experience with us and our installers. Would you mind providing your order number so we can help look into this for you? Thanks.

Rated 5 out of 5 stars

Quick restrung shades.

Needed to have fabric shades restrung. They are a Next Day Blinds product. Was very happy when I learned that Blinds to Go would handle the project. The price was higher than expected but less expensive than getting new shades. The turnaround time was outstanding. I left them at the showroom on a Tuesday and picked them up restrung on Friday. Really great turnaround.

21 December 2020
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Reply from Blinds To Go - ROCKVILLE

This is great to hear! Thank you for your wonderful review!!

Rated 5 out of 5 stars

This was so easy.....walk in buy…they install :)

This was so easy.....walk in buy blinds, don't even need to know your measurements. Then put down deposit and some cool guy comes to your house and measures the blinds. Next thing you know same cool guy comes and installs the blinds. Very polite and know there stuff.....more import because of Covid. Came in with mask gloves and foot wraps.

21 December 2020
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Reply from Blinds To Go - ROCKVILLE

This is great to hear Francisco! Thank you for your kind review!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Also happy with my product.

15 December 2020
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Reply from Blinds To Go - ROCKVILLE

This is great to hear Gloria! Thank you for your review!

Rated 3 out of 5 stars

You took in our 'out of warranty blind

You took in our 'out of warranty' blind from our defunct Silver Spring location.
The turn around time was about 3 days.

It came back missing a piece, and the cost of replacing a broken rope - which they couldn't service onsite - was $84 w/tax.

The blind still works - it slipped back into place as easily as it was removed.

14 December 2020
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Reply from Blinds To Go - ROCKVILLE

Hi Geoffrey, we are a bit confused of this review because if the blind had a broken string we will repair that at no cost as per our lifetime warranty. If you could please edit your review and include your order number we can help look into this for you and get some more information.

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