The process of selecting and purchasing my shades and window treatments was both informative and restful, knowing what would work best for my needs. Staff was very cordial during the process, and the... See more
Company replied
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The process of selecting and purchasing my shades and window treatments was both informative and restful, knowing what would work best for my needs. Staff was very cordial during the process, and the... See more
Company replied
I had a great experience with the sales associate at the showroom. I will highly recommend.
Company replied
I recently purchased two cordless mini-blinds from Blinds To Go. There was a glitch in the manufacture and Enrique and his colleagues were more than happy to make things right. I was very pleased wit... See more
Company replied
From my first contact with the Rockville Store, with Mario, to the wonderful folks who measured and installed our blind, it was just a great experience. Really warm, competent, professional personnel... See more
Company replied
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
12204 ROCKVILLE PIKE, 20852, ROCKVILLE, MD, United States
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They blinds are too long
The ends or sides of valances stick out like bunny ears
They look like they’re unraveling

Reply from Blinds To Go - ROCKVILLE

Reply from Blinds To Go - ROCKVILLE
Smart and helpful describe the sales staff and the installers. Very pleased with the entire process.

Reply from Blinds To Go - ROCKVILLE
Not sure how to respond to your message, so I am just editing this review to add my order number - 276193.
Most of our blinds are not straight and we've had a wand that has been broken for a while, and we are missing a plastic piece to be able to reattach the new wand to the window. Repeatedly this piece has not come with the wands, and we can not turn the blinds open on this blind.

Reply from Blinds To Go - ROCKVILLE
Needed to have fabric shades restrung. They are a Next Day Blinds product. Was very happy when I learned that Blinds to Go would handle the project. The price was higher than expected but less expensive than getting new shades. The turnaround time was outstanding. I left them at the showroom on a Tuesday and picked them up restrung on Friday. Really great turnaround.

Reply from Blinds To Go - ROCKVILLE
This was so easy.....walk in buy blinds, don't even need to know your measurements. Then put down deposit and some cool guy comes to your house and measures the blinds. Next thing you know same cool guy comes and installs the blinds. Very polite and know there stuff.....more import because of Covid. Came in with mask gloves and foot wraps.

Reply from Blinds To Go - ROCKVILLE

Reply from Blinds To Go - ROCKVILLE
Blinds To Go did an excellent and quick job repairing my blinds. Thank you.

Reply from Blinds To Go - ROCKVILLE
You took in our 'out of warranty' blind from our defunct Silver Spring location.
The turn around time was about 3 days.
It came back missing a piece, and the cost of replacing a broken rope - which they couldn't service onsite - was $84 w/tax.
The blind still works - it slipped back into place as easily as it was removed.

Reply from Blinds To Go - ROCKVILLE
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