Blinds To Go - ST-LAURENT Reviews 154

TrustScore 4.5 out of 5

4.7

1163 ST-LAURENT BLVD, K1K 3B7 OTTAWA, ON, CA


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See what reviewers are saying

Rated 5 out of 5 stars

The staff are fun and welcoming, which is most important for me when deciding where to spend my money. PLEASE go see Jordan - he was wonderful to work with. A genuine human being. He made the process... See more

Company replied

Rated 5 out of 5 stars

We were there a few days ago to replace a blind purchased the previous week but we realized that it wasn't going to work out properly for our type of window. We were treated very, very well by Meliss... See more

Company replied

Rated 5 out of 5 stars

I was helped by Melissa and she was very knowledgeable as well as very pleasant. She really helped me make a decision concerning the blinds I needed. Also, I broke several brackets when trying to p... See more

Company replied

Rated 3 out of 5 stars

Not crazy about honeycomb blind material. Your sales associate suggested my livingroom curtains hang abit in front of the electric heaters as above would have looked bad because of the patio door. Th... See more

Company replied


Company details

  1. Window treatment store
  2. Blinds shop
  3. Curtain Shop
  4. Decoration and Interior Design Store
  5. Interior designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info

  • 1163 ST-LAURENT BLVD, K1K 3B7, OTTAWA, ON, Canada

  • 6137418646

4.7

Excellent

TrustScore 4.5 out of 5

154 reviews

5-star
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1-star

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Rated 5 out of 5 stars

What can I say

What can I say! Everything was A-one all the way, from purchase to installation. Moe is the best!

26 April 2026
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Reply from Blinds To Go - ST-LAURENT

Hello Mirmgib,

Really great to hear everything went so smoothly from start to finish thanks so much for sharing this! Moe will really appreciate the shoutout.

Blinds To Go

Rated 4 out of 5 stars

Very professional

Very professional, friendly and helpful

25 April 2026
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Reply from Blinds To Go - ST-LAURENT

This is wonderful to hear overall, Odette. Is there anything else we could have done/can do to help make your experience with us even more enjoyable?

Rated 5 out of 5 stars

Go see Jordan!

The staff are fun and welcoming, which is most important for me when deciding where to spend my money. PLEASE go see Jordan - he was wonderful to work with. A genuine human being. He made the process easy, stuck to what I needed, and respected my budget. I will go back to him when I replace the window treatments in my living room.

24 April 2026
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Reply from Blinds To Go - ST-LAURENT

Hello Jeanne,

Thank you so much for this, it really means a lot.

We’re glad you felt welcomed and had a good experience with the team. Jordan will be especially happy to hear your kind words he really takes the time to make sure things are simple, clear, and work within what people need.

We appreciate your support and we’ll be happy to help you again when you’re ready for your living room window treatments.
e's anything else we can assist you with in the meantime, please don't hesitate to reach out.

Best regards,
Blinds To Go

Rated 5 out of 5 stars

Terrific service

Terrific service, install and quality

9 April 2026
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Reply from Blinds To Go - ST-LAURENT

LOVE to hear this, Bonnie! Thank you so much for your glowing review!!

Rated 5 out of 5 stars

Wonderful.

10 March 2026
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Reply from Blinds To Go - ST-LAURENT

Hi James,
You’re wonderful for sharing your experience and leaving such a great review! We truly appreciate your support it means a lot to our team. We look forward to welcoming you again soon!

Destinee

Rated 5 out of 5 stars

From the time I walked in the front…

From the time I walked in the front door to the installation of my blinds, the staff was accommodating and friendly. There were no surprises.

1 April 2026
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Reply from Blinds To Go - ST-LAURENT

Thank you so much for taking the time to share your experience with us! It's wonderful to know that everything went smoothly and met your expectations without any surprises.

Your feedback is incredibly valuable to us, and we're delighted to have earned a 5-star rating from you. If you have any further questions or need assistance in the future, please don't hesitate to reach out.


Rated 5 out of 5 stars

Service with a smile

We were there a few days ago to replace a blind purchased the previous week but we realized that it wasn't going to work out properly for our type of window. We were treated very, very well by Melissa who transfered our concern to Jordan. We have nothing but praise for both of them. Jordan was a most pleasant person and I hope he will be with your company for a long time as we will eventually buy there again.

22 March 2026
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Reply from Blinds To Go - ST-LAURENT

Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Melissa and Jordan were able to assist you effectively. Your kind words and praise mean a lot to our team, and we are delighted to know that you had such a positive experience at our store. If you have any further questions or need assistance, please don't hesitate to reach out.

Rated 5 out of 5 stars

The staff ( sales and installers )both…

The staff ( sales and installers )both very pleasant and helpful. Felt a teeny bit rushed- i am 77 and old school . I like to slowly check out all options and take samples home to ponder. Was very pleased with the speed of the materials arriving and quick install.

13 March 2026
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Reply from Blinds To Go - ST-LAURENT

Thank you so much for taking the time to share your experience with Blinds To Go. We are thrilled to hear that you found our staff both pleasant and helpful. Your feedback is invaluable to us, and we appreciate your honesty about feeling a bit rushed. We understand the importance of taking time to consider all options, and we will certainly take your comments into account to improve our service.

Thank you once again for your kind words and for choosing Blinds To Go. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Rated 5 out of 5 stars

This was the best experience ever

This was the best experience ever! the team is amazing, and the blinds arrived before 2 weeks. I recommend Blinds to go to anyone looking for quality and great service.

9 March 2026
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Reply from Blinds To Go - ST-LAURENT

We're happy to hear that you had such a wonderful experience! It's great to know our team and service met your expectations. Thank you for recommending us!

Rated 5 out of 5 stars

Good service

Good service, good product, good prices. What more could you ask?

4 March 2026
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Reply from Blinds To Go - ST-LAURENT

We're glad you had a great experience with our service and products! We appreciate your positive feedback and thank you for your review.

Rated 5 out of 5 stars

Great service

Great service, large selection, quick delivery.

12 February 2026
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Reply from Blinds To Go - ST-LAURENT

We're happy to hear that you had a great experience! Thank you for your review.

Rated 5 out of 5 stars

Efficient installation

Efficient installation. Looks great.

8 January 2026
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Reply from Blinds To Go - ST-LAURENT

This is great to hear, Genevieve! Thank you for the 5 star review!

Rated 5 out of 5 stars

Clint and store Staff

Clint!What a wonderful representative for the company. I was becoming increasingly frustrated attempting to deal with the online store to get information about my Order. Clint, from the St. Laurent office in Ottawa took charge of the situation and made every effort to resolve the challenges ( with great success) and he kept consistently kept me abreast when there were new updates. He simply engaged in old fashioned customer service, reminiscent of years past. I truly look forward to saying hello in person on my next visit to Ottawa. He would be an amazing customer service trainer, perhaps for the online store ?He turned my frown upside down! Lol. Thankyou☺️ my initial order was placed by Melissa O who was wonderful and thorough. I also had the pleasure of dealing with Christina and Monique also over the phone. If I have forgotten anyone, my apologies. Greatly appreciated everyone’s attention to ensuring I finally received my order!

17 January 2026
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Reply from Blinds To Go - ST-LAURENT

Hi Stephanie, We appreciate your positive feedback! It's wonderful to hear that our team provided such excellent support and resolved the challenges you encountered with your order. We are so glad that our service turned your experience around.

Rated 5 out of 5 stars

They offered me different affordable…

They offered me different affordable options for my need and were very helpful with suggestions.
Installation was done very professionally. This was my third time around with them. Always go back and definitely recommend.

22 January 2026
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Reply from Blinds To Go - ST-LAURENT

Thank you so much for the great review, Mariam! We always love to have you back and look forward to working with you again in the future!

Rated 5 out of 5 stars

nice and quick

the lady that served us was very knowledgeable and inviting. next time i go, i will ask for her.

22 December 2025
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Reply from Blinds To Go - ST-LAURENT

We're glad you enjoyed your experience and appreciated the service. Thanks for your review!

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