Blindzonline Reviews 

1,740
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the high quality of the products, noting that items like roller blinds and replacement slats are well-made and look beautiful. Many people appreciate the straightforward ordering process and the exceptional service received, from initial sample requests to final delivery. Reviewers consistently highlight the speed of delivery, often receiving their orders quickly and efficiently. The overall experience, including product quality, service, and timely delivery, leads many consumers to recommend the company and express their intent to use it again. However, some customers also noted occasional issues with delivery companies not adhering to scheduled times or experiencing delays, particularly with specific product types. A few other people also felt that some products arrived with minor cosmetic flaws like marks, chips, or slight damage.

What people talk about most

Product

People report positive experiences with product quality, noting that blinds are well-made, look great, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the speedy and quick... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the good quality materials and... See more

Order

Customers consistently note positive experiences with order, highlighting the straightforward ordering... See more

Service

Users describe positive interactions with service, with many reviewers expressing high satisfaction and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy, quick online experience. Simple, clear measuring instructions. Beautiful roller blind received. Quick delivery. Well packed. Great communication. Would use again. The roller blind was well made.... See more

Rated 5 out of 5 stars

I only needed the top rail to replace a faulty one for a Venetian blind. It was made the same day and I received it two days later. It was packed in a long cardboard tube and was well protected inside... See more

Rated 5 out of 5 stars

Ordering was simple, the blinds arrived within the stated time frame and were well packaged for their journey. They were easy to put together and clipped smoothly into place and best of all they loo... See more

Rated 5 out of 5 stars

We ordered a couple of samples which arrived very quickly and ordered replacement vertical slats which again arrived very quickly. The slats are very good quality and very well made. There was a mi... See more


Company details

  1. #25 of 53 best companies in Blinds shop

Written by the company

Made-to-measure blinds - ordered online and delivered directly to your home.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.7

All reviews

(1,740)

96 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

New roller blinds

Absolutely fantastic , Ordered my blinds on a Sunday and all five blinds arrived on the Thursday after. Very good quality, we are working the way round the house replacing old blinds for new one’s so will definitely be using you again .

25 September 2024
Rated 1 out of 5 stars

Missed informed.

We had an order for replacement slats from the company. We had ordered previously and was happy with the purchase. This time we have order blackout slats. Unfortunately when the blinds arrived, we were suprised to see that the other side of the slats are white. I have double checked the website, pictures provided on the website and the order to see if we have missed this information but no. There is no mention that the blackouts blinds are white on one side. I contacted customer services and was told that all blackouts slats are like that and I cant replace them or get a refund. I am afraid I do not work for the blinds company and I don't know that. Also, some.of the blinds were not equal in length, I was offered to have the different lengthed slats replaced but can't see the point as the £200 blinds that we have purchased are noe going in the bin. Definitely would not recommend!

2 October 2024
Unprompted review
Rated 4 out of 5 stars

The blinds arrived and were exactly as…

The blinds arrived and were exactly as described. The only issue we had was that the ‘header’ was cut the same size as the blinds and needed cutting because 3mm was needed each side of the blind for the fittings to be screwed to the wall

11 September 2024
Rated 5 out of 5 stars

Easy to order samples

Easy to order samples. Received very quick. Placed my order for 4 vertical blind slats. Received them with in 5 days. Easy to hang very pleased with price and quality. Will order again

3 September 2024
Rated 2 out of 5 stars

Product was ok but main reason I bought…

Product was ok but main reason I bought the product from this company (via ba shopping portal) was for the Avios bonus they advertised. Waited over 5 months for the Avios to be credited only to have them taken away by them for no reason afterwards.
Maybe you shouldn’t advertise your products through Avios redemption sites if you don’t provide the customers with what you advertise. Absolute scam

20 September 2024
Unprompted review
Blindzonline logo

Reply from Blindzonline

Thank you for bringing this to our attention. We are glad that you were happy with our blinds, but we are sorry to hear that a third-party has let you down. We have no control over this, but we will take it up with them to find out what happened. Thank you for shopping with Blindz Online.

Rated 5 out of 5 stars

Fantastic communication

Great company to deal with. Blinds are excellent quality, we tried one colour which didn’t suit. Ordered another colour and it’s spot on, we’ll now order for the rest of the house, confident in the product and service.

12 September 2024
Rated 1 out of 5 stars

The quality of the fabric was very…

The quality of the fabric was very poor. I ordered black and it had pin holes all over the surface. When i complained i was told as it was not a blackout blind this was part of the weaving when the blind was made. It was not the product i expected and would advise people to use another company for a quality product

11 September 2024
Rated 5 out of 5 stars

Excellent!

Really pleased with our new motorised blinds. Advisors were so helpful too. Would definitely recommend.

4 September 2024
Rated 4 out of 5 stars

Blinds

Blinds are great, exactly what we wanted. Incorrect headrail sent for one of our 3 blinds ordered
and correct headrail sent very promptly.

3 September 2024
Rated 5 out of 5 stars

After failing to get the correct…

After failing to get the correct bracket covers from the suppliers of our kitchen blind despite numerous attempts we found exactly the right bracket covers at blindzonline, ordered them, and they arrived quickly afterwards. What more could we want.

12 August 2024
Rated 5 out of 5 stars

Great all round

Delivered on stated day, blinds are perfect size as ordered, blackout feature better than expected. Definitely use again.

20 August 2024
Rated 5 out of 5 stars

Shopped around and came across this…

Shopped around and came across this company seemed to be alot cheaper than most asked for some samples which I received quickly, placed my order and received my replacement slats quickly and efficiently, really pleased with my purchase and the blinds look fab.

7 August 2024
Rated 5 out of 5 stars

It was so easy to order and the price I…

It was so easy to order and the price I found very good they came within the expected time and the quality is very good and to come with the weights and chain brilliant I will be ordering again and have recommended your company to my friends and family thank you so very much Blindzonline one very happy customer 😊😊😊

31 July 2024

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