Blindzonline Reviews 

1,739
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, noting that items like roller blinds and replacement slats are well-made and look beautiful. The ordering process is straightforward, with many appreciating the quick arrival of samples and overall efficiency. Reviewers frequently highlight the fast delivery service, with products arriving promptly and often well-packaged. The overall service and communication receive excellent feedback, leading many to recommend the company. However, some customers also noted minor product imperfections, such as slight damage to valances or small marks and chips on slats.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the high quality and craftsmanship of... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the speed and efficiency... See more

Quality

People report positive experiences with quality, consistently praising the good quality material and... See more

Order

Customers consistently note positive experiences with order, highlighting the speedy delivery service and the... See more

Service

Reviewers consistently express high satisfaction with the service, often describing it as "exceptional,"... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy, quick online experience. Simple, clear measuring instructions. Beautiful roller blind received. Quick delivery. Well packed. Great communication. Would use again. The roller blind was well made.... See more

Rated 5 out of 5 stars

I only needed the top rail to replace a faulty one for a Venetian blind. It was made the same day and I received it two days later. It was packed in a long cardboard tube and was well protected inside... See more

Rated 5 out of 5 stars

Ordering was simple, the blinds arrived within the stated time frame and were well packaged for their journey. They were easy to put together and clipped smoothly into place and best of all they loo... See more

Rated 5 out of 5 stars

We ordered a couple of samples which arrived very quickly and ordered replacement vertical slats which again arrived very quickly. The slats are very good quality and very well made. There was a mi... See more


Company details

  1. #25 of 50 best companies in Blinds shop

Written by the company

Made-to-measure blinds - ordered online and delivered directly to your home.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(1,739)

95 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality and great service.

We ordered a couple of samples which arrived very quickly and ordered replacement vertical slats which again arrived very quickly.
The slats are very good quality and very well made. There was a minor defect on one slat and the customer service to quickly replace it (with an additional spare thrown in) was outstanding.
We will definitely use them again and would thoroughly recommend.

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Replacement slats

Ordered replacement slats. Excellent quality and quick delivery. A cost effective way to update blinds. I would be happy to order again.

9 October 2025
Rated 5 out of 5 stars

Excellent service.

Very helpful and quick to respond to any questions I had. Blinds were made and delivered quickly and measured exactly as I'd asked. Very happy with them.

29 September 2025
Rated 5 out of 5 stars

Perfect, I'm so happy with the result

Perfect, Thank you. I have t admit to being worried that it would go badly wrong, but it was perfect. I replaced my blinds for a fresh look and am really pleased with the result. They arrived quickly, were well packaged and easy to install. I would absolutely recommend Blindzonline.

3 October 2025
Rated 5 out of 5 stars

Brilliant experience

Brilliant experience - ordered some free samples to check the real colours out- they came next day.
Measured and ordered and they literally came within a few days!!
Easy to put up- once you get the hang of the tabs and thankfully I measured correctly- they look lovely.

30 September 2025
Rated 5 out of 5 stars

Fantastic service from ordering to such…

Fantastic service from ordering to such a quick delivery time. And i was even happier with the product which was perfect in looks and size, also the lovely customer service lady was old school so helpful and polite so good on you all and i will be highly recommending you as well as using the company myself.

17 September 2025
Rated 5 out of 5 stars

Fantastic service!

Ordered a sample, received it next day (which is a miracle with the postal service!) Ordered replacement slats the day after and 3 days later they were up and hanging in my kitchen... Fantastic service, lovely product. If only all companies were this efficient. Well done Blinz online.

18 September 2025
Rated 5 out of 5 stars

Clear website

Clear website, then very friendly and helpful over the phone. You do not buy a blind very often, they made it easy. It fitted perfectly.

15 September 2025
Rated 5 out of 5 stars

I have just purchased replacement slats…

I have just purchased replacement slats for vertical blinds. From ordering samples through to receiving the replacement slats, Blindzonline have been outstanding. The samples arrived promptly, I then ordered the slats but forgot to allow for centre opening. I emailed over the weekend with the intention of calling first thing on Monday but by 0905 I had already received an email acknowledgement of my requirement. The blinds arrived very quickly and are now in place. Excellent customer service, I shall be ordering more replacement slats very soon.

10 September 2025
Rated 5 out of 5 stars

Excellent speedy service

I ordered some replacement slats for my vertical blinds. Received a first class service from the ordering of samples through to receiving final product.
Samples received in less than 24 hours and then a couple of days turnaround on the actual replacement slats. Excellent service.

2 September 2025

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