Blindzonline Reviews 

1,740
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the high quality of the products, noting that items like roller blinds and replacement slats are well-made and look beautiful. Many people appreciate the straightforward ordering process and the exceptional service received, from initial sample requests to final delivery. Reviewers consistently highlight the speed of delivery, often receiving their orders quickly and efficiently. The overall experience, including product quality, service, and timely delivery, leads many consumers to recommend the company and express their intent to use it again. However, some customers also noted occasional issues with delivery companies not adhering to scheduled times or experiencing delays, particularly with specific product types. A few other people also felt that some products arrived with minor cosmetic flaws like marks, chips, or slight damage.

What people talk about most

Product

People report positive experiences with product quality, noting that blinds are well-made, look great, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the speedy and quick... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the good quality materials and... See more

Order

Customers consistently note positive experiences with order, highlighting the straightforward ordering... See more

Service

Users describe positive interactions with service, with many reviewers expressing high satisfaction and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy, quick online experience. Simple, clear measuring instructions. Beautiful roller blind received. Quick delivery. Well packed. Great communication. Would use again. The roller blind was well made.... See more

Rated 5 out of 5 stars

I only needed the top rail to replace a faulty one for a Venetian blind. It was made the same day and I received it two days later. It was packed in a long cardboard tube and was well protected inside... See more

Rated 5 out of 5 stars

Ordering was simple, the blinds arrived within the stated time frame and were well packaged for their journey. They were easy to put together and clipped smoothly into place and best of all they loo... See more

Rated 5 out of 5 stars

We ordered a couple of samples which arrived very quickly and ordered replacement vertical slats which again arrived very quickly. The slats are very good quality and very well made. There was a mi... See more


Company details

  1. #25 of 52 best companies in Blinds shop

Written by the company

Made-to-measure blinds - ordered online and delivered directly to your home.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(1,740)

96 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Replaced vertical slats.

All the replacement vertical blind slats that i had ordered arrived well packaged and were just ready to hang they look amazing what a difference they have made to the conservatory kitchen hall and landing.
I am very happy I purchased these blinds from Blindzonline will use in the future.

7 April 2025
Rated 5 out of 5 stars

Great experience

Great experience, that's why I came back for a second time! Easy process throughout and quick delivery. Thank you

20 March 2025
Rated 5 out of 5 stars

Top quality

I needed to ask about some measurements for a square bay window. The lady was very helpful and explained in detail how to measure for this.
The delivery was on time, and all the required information was easy to understand.
Better quality than some of the home visits we had.
Would strongly recommend.

14 March 2025
Rated 5 out of 5 stars

Gray kobe thunder replacement slats.I have never ordered blinds online…

I have never ordered blinds online before so was abit sceptical but I found blinds online to be the best overall from start to finish it was so easy the prices are good I only orderd one but when they came I was so impressed with the quality and how fast they came I decided to order my bay window and another one for my landing all perfectly packed and so easy to put up myself im now going to order for the rest of the house I highly recommend to anyone that has had blinds fitted by other companies that charge a fortune to try these you won't be disappointed I'm one very happy customer now and in the future as they will be my go to for all my blinds now. Thank you 😊

28 February 2025
Blindzonline logo

Reply from Blindzonline

Hi Hayley,

Thank you so much for your fantastic review! We're delighted to hear that you had such a positive experience ordering from us, especially as it was your first time buying blinds online. It’s great to know that you found the process easy, the quality impressive, and the installation straightforward.

Hearing that we’ve become your go-to for blinds means the world to us, and we truly appreciate your recommendation. We look forward to helping you with the rest of your home – if you ever need any assistance, we're always happy to help.

Thanks again for your support and kind words! 😊

Best wishes,
The BlindzOnline Team

Rated 5 out of 5 stars

I highly recommend this company. Brilliant service.

I wanted replacement slats and a new roller blind. They were so helpful when I rang over measuring the roller blind. Once I had done my measurements I rang back to place my order over the phone. The lady I spoke to was so helpful she took my order and said she would put it all in an email to me with the cost, and if I was happy to let her know and she would put the order through. I was happy with the cost so placed the order. My blinds arrived two days later. I am so pleased with them, and I will definitely deal with this company for any future replacement blinds. I would highly recommend them.

25 February 2025

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