Great for sampling topical books to decide if they're worth a full read, capturing core ideas without fluff. Ideas for improvement include: - summary format could be improved via AI (easier to re... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
My subscription renewed automatically without giving me any prior notification. Support responded in time to provide an alternate solution which I felt satisfied. So please remove auto renewal feat... See more
Company replied
I had an annual subscription to Blinkist which I used on and off and it was a great experience overall. What I did not realise is that the subscription auto-renews without a prompt so one day I just s... See more
Company replied
The app works fine. Daily recommendations are very useful with all amount of books they have. And the customer service team is just excellent. I wanted to cancell my subscription once the payment wa... See more
Company replied
Company details
Written by the company
Blinkist is here to help you learn faster and smarter. It offers summaries from thousands of bestselling non-fiction books to read or listen to in just 15 minutes. Get the key ideas from the top books, podcasts, and experts in 15 minutes with the Blinkist app.
Contact info
Sonnenallee 223, 12059, Berlin, Germany
- hello@blinkist.com
- blinkist.com
4.2
Great
1k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
service good
3 January 2026
Unprompted review
Reply from Blinkist
Hi there, thanks so much for sharing your experience with us. We’re really glad to hear things worked out and that you’re happy with Blinkist. Wishing you many great learning moments ahead! All the best, Team Blinkist
Jean from Blinkist customer service is a true professional. Thank you
I contacted a wonderful lady named Jean when I had a problem sharing my premium Blinkist membership with a close one. Jean worked diligently to resolve the issue. Her communication skills were excellent. I love the Blinkist app and their customer service is second to none. Thank you Jean and the team. I would highly recommend a subscription.
12 January 2026
Unprompted review
Reply from Blinkist
Hi Kath, thanks for letting us know how things went. We’re delighted to hear you had a positive experience and that our team could help make it right. Happy learning! All the best, Team Blinkist
Great Customer support
Great Customer support. Solving problem quickly
11 January 2026
Unprompted review
Reply from Blinkist
Hi Pratik, thank you for the kind words! We’re happy we could support you and find a solution that worked for you. Your feedback truly means a lot to us. All the best, Team Blinkist
very helpful
very helpful. Almost prompt answering. Went out of way to help me...empathy shown for my case
15 January 2026
Unprompted review
Reply from Blinkist
Hi Adeline, we appreciate you taking the time to leave this feedback. It’s great to know our team could help and that your experience met expectations. All the best, Team Blinkist
Reply from Blinkist
Hi Jimothy, thanks so much for your review! We’re really happy to hear Blinkist has been valuable for you, and we hope it keeps supporting your learning along the way. All the best, Team Blinkist
Abundance of quick info on many…
Abundance of quick info on many subjects. I like that one episode flows into another episode spontaneously.
14 January 2026
Unprompted review
Reply from Blinkist
Hi Michael, thanks a lot for taking the time to share this. It’s great to hear you’re enjoying Blinkist, and we hope it continues to be a helpful part of your learning routine. All the best, Team Blinkist
Reply from Blinkist
Hi Emma, thank you for the kind words! We’re happy we could support you and find a solution that worked for you. Your feedback truly means a lot to us. All the best, Team Blinkist
I found that I was not using my…
I found that I was not using my subscription as I expected and the Blinkist customer experience team did the right thing by processing my refund. Due to this experience, I will consider the service again in the future.
9 January 2026
Unprompted review
Reply from Blinkist
Hi Timothy, we appreciate you taking the time to leave this feedback. It’s great to know our team could help and that your experience met expectations. All the best, Team Blinkist
Great product and quick customer…
Great product and quick customer service.
14 January 2026
Unprompted review
Reply from Blinkist
Hi Daniel, it’s wonderful to hear you’re enjoying Blinkist. Delivering helpful support alongside great content is something we care deeply about, so thanks for letting us know. Happy learning! All the best, Team Blinkist
Reply from Blinkist
Hi Joakim, thank you for the kind words! We’re happy we could support you and find a solution that worked for you. Your feedback truly means a lot to us. All the best, Team Blinkist
Responsive and helpful
The team at Blinkist responded to my query timely and courteously. Their responses were thoughtful and helpful. Definitely a good experience!
9 January 2026
Unprompted review
Reply from Blinkist
Hi Judith, we appreciate you taking the time to leave this feedback. It’s great to know our team could help and that your experience met expectations. All the best, Team Blinkist
I’ve been using Blinkist for many…
I’ve been using Blinkist for many years, and it has consistently helped me absorb key ideas from books quickly. The summaries are clear and well-structured, and the audio feature is amazing. The narrators’ voices sound incredibly natural, making it a joy to listen to. Their support team is incredibly fast, polite, friendly, and genuinely helpful. Any issue I’ve had was solved promptly. The pricing is very reasonable, and I usually subscribe during the end-of-year or Black Friday promotions to get the best deals. Even after all these years, I still find new insights and enjoy revisiting summaries. Highly recommended for anyone who wants to keep learning efficiently.
14 January 2026
Unprompted review
Reply from Blinkist
Hi Tran Khanh Hiep, thanks so much for sharing this! We’re thrilled you’re loving the app, and it means a lot to know our support made a difference too. Wishing you many great learning moments ahead! All the best, Team Blinkist
Reply from Blinkist
Hi Daria, thanks for the kind feedback! We’re so glad you're satisfied with Blinkist. All the best, Team Blinkist
Fast friendly responses
Very fast turnaround if documents I needed. And very friendly. Thank you.
13 January 2026
Unprompted review
Reply from Blinkist
Hi Maria, we appreciate you taking the time to leave this feedback. It’s great to know our team could help and that your experience met expectations. All the best, Team Blinkist
I decided Blinkist wouldn’t work…
I decided Blinkist wouldn’t work for me at this time, as it requires more time than I have at the moment; however, I can see that there is tremendous value and great benefits from using the site, and I may do that in the future.
11 January 2026
Unprompted review
Reply from Blinkist
Hi Patricia, thanks so much for your review! We’re really happy to hear Blinkist has been valuable for you, and we hope it keeps supporting your learning some time again. All the best, Team Blinkist
Wonderful Customer Support
Their support team responds quickly and with great care. They are helpful, friendly and make sure that the issues are resolved.
12 January 2026
Unprompted review
Reply from Blinkist
Hi Wendy, thanks so much for sharing your experience with us. We’re really glad to hear things worked out and that you’re happy with Blinkist. Wishing you many great learning moments ahead! All the best, Team Blinkist
USER PROBLEM WHEN CHANGING DEVICE
IT WAS PROBABLY MY MISTAKE THAT GENERATED THE TROUBLE. IT TOOK SOM TIME TO SOLVE BUT THE PROCESS SHOWS ACCOUNTS ARE SAFE
12 January 2026
Unprompted review
Reply from Blinkist
Hi Alexis, thanks for letting us know how things went. We’re delighted to hear you had a positive experience and that our team could help make it right. Happy learning! All the best, Team Blinkist
Talida was very kind and patient and…
Talida was very kind and patient and helped me solve my problem!
10 January 2026
Unprompted review
Reply from Blinkist
Hi Tricia, thanks so much for sharing your experience with us. We’re really glad to hear things worked out and that you’re happy with Blinkist. Wishing you many great learning moments ahead! All the best, Team Blinkist
Reply from Blinkist
Hi Ondrej, we appreciate you taking the time to leave this feedback. It’s great to know our team could help and that your experience met expectations. All the best, Team Blinkist
No customer phone support.
No customer phone support.
Customer service only available through email. Email responses not timely.
6 January 2026
Unprompted review
Reply from Blinkist
Hi Michael, thanks for your feedback and for letting us know about your experience. We currently offer support via email and are continuously working to improve our response times and overall service. All the best, Team Blinkist
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