Blitzhandel24 Reviews 

94
•
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently highlight that the customer support team delivers remarkably fast responses, professional service, and very helpful guidance when dealing with technical inquiries. People often mention that various installation and activation problems get resolved smoothly, making the overall purchasing interaction exceptionally pleasant and efficient. Some reviewers were not happy with encountering persistent obstacles regarding product activations, receiving incorrect license keys, and facing rigid, unhelpful refund policies. Buyers additionally reported significant frustration concerning website navigation difficulties, poor responsiveness, and receiving incompatible software versions that caused unexpected operational complications during use.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, highlighting good value and rapid support.... See more

Customer service

Users describe ambiguous interactions with customer service, as many reviewers report quick response times... See more

Response time

Reviewers mention positive feedback about response time, highlighting very fast replies and quick resolutions... See more

Staff

Reviewers highlight positive aspects of staff, expressing deep appreciation for the efficiency, helpfulness,... See more

Website

People report ambiguous experiences with website, as some consumers praise the quick support and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amelia responded to my Websitex5 Evo problem very quickly. The follow-up was equally speedy & resulted in a solution within a couple of hours of my initial query. Excellent service in this day & age... See more

Rated 5 out of 5 stars

I reached out with a few questions about their Acronis products and which option would work best for my setup. Amelia from customer service got back to me quickly and recommended a solution that fit o... See more

Rated 5 out of 5 stars

I lost the use of a program which I purchased from this company a few years ago. I could not find the USB program drive and so I contacted the company by e-mail on Sunday 10th. May asking for their he... See more

Rated 5 out of 5 stars

I had a problem activating software and emailed Blitzhandel24 for advice. Amelia was quick to respond and well able to identify the cause. She was very professional,friendly and helpful throughout. Th... See more



Contact info

3.6

Average

TrustScore 3.5 out of 5

94 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.6

All reviews

(94)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Awful product and support !!

Software was not recognized using the key provided. Complained... they sent another link,still no good. Asked for refund .. told me the link was good and not to change anything during install !!! ... like I was!
Backwards and forwards getting nowhere .
Asked for a refund but nothing so far.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Bei der Installation der gekauften…

Bei der Installation der gekauften Software trat ein Problem auf. Ich hatte die Installationsanleitung nicht gelesen, daher kein Fehler bei Blitzhandel. Ich habe den Kundendienst per E-Mail kontaktiert und erhielt schnell eine Antwort mit klaren Anweisungen. Die Software wurde installiert und funktioniert nun einwandfrei. Vielen Dank, Akin Genc.
I encountered an issue installing the software that I purchased. I had not reade the installation insructions so no fault with Blitzhandel. I emailed customer support and received a quick response with clear instructions. The software was installed and is now working perfectly. Many thanks Akin Genc.

23 October 2025
Unprompted review
Rated 5 out of 5 stars

Credit where credit's due

Credit where credit's due - I purchased Microsoft 365 from these guys and it couldn't have been smoother. I got the key instantly after purchasing, and it registered just fine with Microsoft.

I was getting so sick of other websites where they bait and switch you by offering a low price, then jacking it up with BS charges like 'payment fees' - but not with Blitzhandel24, I only had to pay what it said. Lovely jubbly

4 October 2025
Unprompted review
Rated 1 out of 5 stars

Warning!!

Warning!!! Purchased a 3 year subscription of a anti virus software. Recieved a license that was already expired. Scam company!! Avoid at any means possible!!

14 August 2025
Unprompted review
Rated 1 out of 5 stars

Unethical way of Selling - Avoid

Purchased an item and delivery confirmed. After 5 days later received a letter from Parcel Force that i have to pay for Custom charges. Call Blitzhandel and spoke to an advisor about the letter received. I was advised that it is standard and that I would have to pay for it even though this wasn't advised at the time of purchase. What an unethical way of doing a business.

15 June 2025
Unprompted review
Rated 1 out of 5 stars

Refund requested to blitzhandel24 wa unequivocally denied due to some small print clause

This programme (corel paintshop pro 23) downloaded from these people does not do what Corel claim. I will not edit raw files as they claim. It will but only after converting raw files into a different format such as jpg then edit that. This is no use whatsoever as it degrades the information originally containedin the raw file! How dumb! Details of this extra process was not stated in the advance information of the product. On top of that I currently do that for free in handbrake! Refund requested to blitzhandel24 wa unequivocally denied due to some small print clause.

13 June 2025
Unprompted review
Rated 1 out of 5 stars

Do not use this business

Do not use this business. They sold us a Nuance Dragon Legal 16 Program. They provided a license key to activate the program , however it was only you access on 6 occasions and then you had to provide a key to start the program. No key was provided . I contacted Nuance and they advised they had discontinued this product over a year ago and Blitzhandel wasn't accredited to sell. Contact Blitzhandel and no reply. Criminal activity

15 April 2025
Unprompted review
Rated 1 out of 5 stars

Dodgy software?

Please read the negative reviews. Unfortunately the software I purchased didn't work on my system when I tried to install it my Norton blocked the installation as malicious software. I emailed It them and they told me to lower the level of my Norton Anti Virus which I didnt do because Norton was doing what it is supposed to do to stop malicious software. I had to clean my
system in case there was any malicious software installed. I requested a refund and didn't get a refund from them. So be careful and read the negative reviews. This could be a scam company.

15 November 2024
Unprompted review
Rated 4 out of 5 stars

I purchased MS Publisher 2019 from…Blitzhandle24

I purchased MS Publisher 2019 from Blitzhandle24, it downloaded OK but would not load due to a clash with my MS Home & Office Business 2021 already loaded. My fault I should have ordered MS Publisher 2021 to be compatible.
I called the helpdesk on 0800 0869290 and was advised to reply to the email quoting the Product Key, this would then go to the Customer Support team, quoting what was wrong with a photo of the error I was getting. I was sent a fault Reference number by return.
I was sent a new link to download a retail version of the software, this downloaded OK and installed OK but it was all in German, I’d to use Google translate to work out what keys to press and what to do…..I got to the activation stage but could only select telephone activation as instructed and select Deutschland as the region not the United Kingdom. I called the 0800 quoted but it was not in service.
Back to the Customer Support team who finally sent my a link for the English version of MS Publisher 2019 to download. It failed 3 times until I pressed the reload button and the download continued successfully. The program successfully installed on my laptop but with no MS Publisher icon. I tried to open an existing MS Publisher file and they miraculously appeared on the toolbar. Success at last, it only took a week from purchase to a working program. Excellent downloads and buying from Blitzhandle24.co.uk, but the Customer Service could be a bit better when things go wrong. Overall, 4/5 for service. Would I use them again, Yes certainly.

15 February 2025
Unprompted review
Rated 1 out of 5 stars

Customer support

Customer support - quick response to emails. Product purchased and downloaded (Avanquest Fix-It Utilities 14/German only, apparently not available in English??). Nightmare software capable of inflicting untold short and, in particular, long term corruption to a computer. Utter and absolute crap - do NOT touch! Refund requested - unequivocally denied!

1. Steer clear of Avanquest Fix-It Utilities!
2. Steer clear of fast-buck, crap-dispensing, care-less merchants like Blitzhandel!

Whambamthankyoumamscam!

2 January 2025
Unprompted review
Rated 5 out of 5 stars

Had my doubts but ---

I was very suspicious after reading some reviews, but Adobe Premiere Elements 2024 for £21.14 was irresistible! Initially installer file wouldn't run and I began to think I may have been 'had', then realised that all non-microsoft apps were blocked on my W11 pc. Changed this setting and all good! Product key worked fine. Thoroughly recommend!

11 December 2024
Unprompted review
Rated 1 out of 5 stars

ÐO NOT BUY DROM THIS COMPANY.

ÐO NOT BUY DROM THIS COMPANY.. COUNTERFIT PRODUCTS! When I contacted them they told me they couldn't refund me because I'd activated the program, regardless if it works or not.
They funny thing is I didn't ask for a refund I wanted a working program.
SCAMMERS!!

13 September 2024
Unprompted review
Rated 1 out of 5 stars

Fraudulent company false advertising and duff software

Do not order from this company fake software
Ordered software from company , they send you fraudulent software links and key codes phoned them back telling them that the software did not even get to the download stage told me that they would send a new link by email never arrived. Rang the next day asked for a refund, asked to speak to the guy who kept emailing conveniently not available. They didn't even understand their own form on there site for complaints.. from all accounts don't even think the people who are emailing are real people

2 September 2024
Unprompted review
Rated 5 out of 5 stars

Speedy and efficient technical service & support

Following a speedy and efficiently-handled purchase of a further year's subscription of Kaspersky's anti-virus software, when renewal date arrived the new subscription failed to activate: the licence key was "invalid in this region" (Great Britain). Blitzhandel24's response to my brief email describing the problem came back within an hour. Their technical staff had made the necessary adjustment, and the licence code for the new subscription should now work. I tried it, and it successfully activated the new subscription instantly! Excellent customer support and service.

26 August 2024
Unprompted review
Rated 1 out of 5 stars

Scam

This is a scam. They sell windows server 2025 5 User CAL that is not even released by Microsoft and they claim that I will only receive a "declaration of descrution", unbelievable.

24 August 2024
Unprompted review
Rated 5 out of 5 stars

I bought a software package from them

I bought a software package from them. It was good value and cheaply priced. I'm happy. It turned out to be money well spent. I struggled to install it, but that was my fault; I'm a bit rusty. I solved the problems myself in the end but it was good to know that they were there as backup. Their service team were friendly, helpful, and patient. Firefighting isn't easy.

26 June 2024
Unprompted review
Rated 1 out of 5 stars

Mis-described, mis-advertised, mis-sold, NO REFUND

Product was mis-described, mis-advertised, mis-sold and would not work. The company even confirmed it would work BEFORE the order. They admit ALL of this but NO REFUND. MANIFESTLY UNETHICAL and I feel like the victim of blatant t**** [YOU CAN GUESS HOW I FEEL BUT I CANNOT USE THIS WORD]. Post sale service was even worse. DO NOT RISK A SINGLE CENT/PENNY.

Date of experience: 23 May 2023

See also TrustPillot review for their .co.uk website: same company, same experience, just another of their many web sites. For one year, rather than solve problems and Bitzhandel has sought to suppress honest reviews such as this. Form you own opinion as to their integrity.

25 May 2023
Unprompted review

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