Blizzard Sales Reviews 158

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Blizzard stands for low quality since 1999. Every year there's something fundamentally wrong with either their Battle.net launcher, or one of their games. Every time users have to go and either downlo... See more

Rated 5 out of 5 stars

We had Blizzard Sales print our son's Holden HJ Wagon on A4 Birthday Topper, turned out fantastic, every body commented on how it looked, the clarity, fine lines and colour. A big thank you to Blizzar... See more

Company replied

Rated 5 out of 5 stars

Kind, professional, went above and beyond to fill an urgent order for my child’s birthday. 10/10 would recommend. Absolutely amazing. Thanks for everything! Seeing her face light up with the cake topp... See more

Rated 5 out of 5 stars

Excellent cutters, you can't go wrong. They do everything they say they do for a great impact. Always positive comments from consumers of my cakes and biscuits. Great variety of cutters. Look forward... See more

Company details

  1. Kitchen supply shop

Information provided by various external sources

Blizzard Sales - your one stop for 3d printed cookie cutters, custom bespoke personalised cake toppers, custom edible images and edible glitters and lustres. If you want to make your cake great, then have a browse through some of the tools and tips tha...


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

158 reviews

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Rated 2 out of 5 stars

Poor customer service

The delivery initially was quick. However there was an error in the auto fill address resulting in the incorrect address being put on. No drama. Re-ordered as the other package was sent RTS. (Was not able to redirect)
Contacted Brenden who confirmed receipt of the original package and asked for a refund. Initial response from him was prompt. Within a day, however when asked for a refund as i had re-ordered the items as i needed them by a certain day, the response has been none. It has been 2 weeks with me emailing 3 times since asking progress of refund with no response. I paid afterpay also, so will be contacting after pay also. Poor customer service if you ask me. They have the items and money paid for the items.
Also I believe we should be able to decide if we want to safe drop with ort delivery or signature on delivery and not signature on delivery only as its not always possible togo to a PO if missed as most PO are only open mon-fri and you work those same hours, it makes it difficult to collect.

22 January 2020
Unprompted review
Rated 4 out of 5 stars

Great product

As always, excellent customer service, prompt delivery of product. We've used Blizzard Sales for my kids birthdays for 5 years now & will be back next year!

21 January 2020
Unprompted review
Rated 1 out of 5 stars

This parcel took at least 3 weeks to…

This parcel took at least 3 weeks to arrive.
It couldnt even be tracked to see where it was.
I have followed up for a refund a number of times and now am receiving no contact from them anymore. I'm so disappointed. I spent 25 dollars on this and couldnt even use it because it arrived so late, well after the 1 to 2 week advised shipping time. I just want my money back. Really disappointing experience

15 January 2020
Unprompted review
Rated 5 out of 5 stars

Very quick post out and delivery

Very quick post out and delivery. Packed securely and excellent quality of cookie cutters. I will definitely be purchasing from Blizzard in the future again

6 January 2020
Unprompted review
Blizzard Sales logo

Reply from Blizzard Sales

Thanks Tanya, we look forward to serving you again :)

Rated 5 out of 5 stars

Great service

Great service, wish I had of known that these guys were around earlier 👍👍

26 December 2019
Unprompted review
Blizzard Sales logo

Reply from Blizzard Sales

Thanks Natalie, lovely to hear kind words. We're always here to help :)

Rated 5 out of 5 stars

Fantastic products

Fantastic products. Awesome service. Brenden cannot help enough with any issues and is polite and professional. Highly recommended.

23 December 2019
Unprompted review
Blizzard Sales logo

Reply from Blizzard Sales

Thanks Robyn, it's always our pleasure to serve :)

Rated 5 out of 5 stars

Wonderful Organisation to do business with!

Reasonable price, excellent customer service, products arrive on time and very reliable service. Brenden makes the difference.

19 December 2019
Unprompted review
Blizzard Sales logo

Reply from Blizzard Sales

Thankyou for the kind words Sanjit, we love helping our customers. :)

Rated 5 out of 5 stars

I will be buying more icing sheets from…

I will be buying more icing sheets from them. They are the best I've ever used. Thankyou ☺️☺️

17 December 2019
Unprompted review
Blizzard Sales logo

Reply from Blizzard Sales

Thanks Kerry-leigh, we are always trying to make sure we have the best possible products available, nice to know it was noticed :)

Rated 1 out of 5 stars

I never received my order or any shipping…

I never received my order or any shipping information.

28 November 2019
Unprompted review
Blizzard Sales logo

Reply from Blizzard Sales

Hi Patricia, so sorry to hear there was an issue with receiving the shipping information. The shipping portal at my end is showing that your order was delivered, I'll reach out to you privately to confirm everything.

Rated 5 out of 5 stars

Quick

Quick, easy and friendly transaction. Would definitely purchase from there again.

21 November 2019
Unprompted review
Blizzard Sales logo

Reply from Blizzard Sales

Thanks Linda, great to hear :)

Rated 1 out of 5 stars

Dissapointed in the fondant cutters

Dissapointed in the fondant cutters. Loose little bits of plastic everywhere, discolouration of plastic from something.

21 November 2019
Unprompted review
Blizzard Sales logo

Reply from Blizzard Sales

Hi Catherine, so sorry to hear you are disappointed. I'll reach out to you via email to see what we can do to help fix it.

Rated 5 out of 5 stars

First time buyer i was very Happy with…

First time buyer i was very Happy with my purchase .great communication and very fast delivery .Thank youblizzard sales .will definitely shop from your company again .
Vicki

18 November 2019
Unprompted review
Blizzard Sales logo

Reply from Blizzard Sales

Glad to help Vicki! We look forward to serving you again soon :)

Rated 5 out of 5 stars

21st Birthday Cake Toper

We had Blizzard Sales print our son's Holden HJ Wagon on A4 Birthday Topper, turned out fantastic, every body commented on how it looked, the clarity, fine lines and colour. A big thank you to Blizzard Sales for such a great deal, they come highly recommended, will visit this store again. AAA+

15 November 2019
Unprompted review
Blizzard Sales logo

Reply from Blizzard Sales

Awesome Dave! We're particularly proud of our edible image printing quality. So nice to hear it is appreciated by our customers :)

Rated 4 out of 5 stars

Took a little while to get here.

11 November 2019
Unprompted review
Blizzard Sales logo

Reply from Blizzard Sales

Thanks Camille, sorry to hear postage was a little slow. We're at the mercy of our postal carriers and whilst we strive to get it out the door fast, sometimes the postie takes the scenic route. :)

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