MZR Drainage Reviews 29

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Swift response, great service and excellent work. Gordon couldn't have been better at his work and a very nice fella. Couldn't recommend highly enough

Rated 5 out of 5 stars

Made one call, arranged for an engineer to attend the next morning, he telephoned 30 minutes before arriving and promptly came at the time he said. Blockage cleared in less than 30 minutes. Very p... See more

Rated 5 out of 5 stars

The downstairs toilet had backed-up to the rim and wouldn’t shift. It wasn’t a (‘legs crossed) emergency as we have an upstairs toilet at the rear of the house that feeds into a separate drain. Pho... See more

Rated 5 out of 5 stars

Absolutely fantastic service! Contacted out of hours and the response was immediate. Quote given was the price paid, no hidden extras. The engineer attend my property within the time frame given an... See more

Company details

  1. Drainage Service

Information provided by various external sources

Do you have a blocked drain in Birmingham? We can help. With low costs and years of drainage and unblocking experience our dedicated team can help you today. We also cover the wider area within the West Midlands so call us now on 0121 663 1060.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

29 reviews

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Rated 5 out of 5 stars

Swift response

Swift response, great service and excellent work. Gordon couldn't have been better at his work and a very nice fella. Couldn't recommend highly enough

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Made one call. Blockage cleared

Made one call, arranged for an engineer to attend the next morning, he telephoned 30 minutes before arriving and promptly came at the time he said.
Blockage cleared in less than 30 minutes.
Very professional company highly recommended.

4 May 2026
Unprompted review
Rated 5 out of 5 stars

Fast response

Fast response. Very efficeint, solved the problem with some very impressive equipment. Strongly reccomend their services.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

The downstairs toilet had backed-up to…

The downstairs toilet had backed-up to the rim and wouldn’t shift.
It wasn’t a (‘legs crossed) emergency as we have an upstairs toilet at the rear of the house that feeds into a separate drain.
Phoned MZR and they arranged to come on Weds morning.
Their engineer, Michael, phoned to say he was on his way and arrived 10 mins later. He explained what he was going to do, fed the drain camera down the manhole and showed me on his CCTV screen. All sorted with the minimum of fuss. I’d have no hesitation in recommending MZR. Excellent service.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service! Contacted out of hours and the response was immediate. Quote given was the price paid, no hidden extras. The engineer attend my property within the time frame given and was polite, knowledgeable and got the job done quickly! I would highly recommend. Thank you!

17 February 2026
Unprompted review
Rated 5 out of 5 stars

Fast, reliable and friendly

Fast, reliable, friendly service.

My mum had a blocked toilet, which Paul attended and sorted, arrived within an hour to resolve. Paul was really helpful and sorted the problem and put my mum as ease!

Thank you

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company!
Booked with Donna who was very helpful and friendly.
She gave me fixed price and arranged the appointment. No nonsense - appreciate this as often companies just want to rip you off with jargon.
Jason the technician arrived and resolved the blockage from my kitchen within moments .
Polite and professional service.
Would definitely recommend .

19 September 2025
Unprompted review
MZR Drainage logo

Reply from MZR Drainage

Thank you so much for your kind review! 🌟 We’re delighted to hear that Donna was able to give you a clear fixed price with no jargon and that Jason quickly resolved your kitchen blockage. At MZR Drainage, we pride ourselves on being transparent, reliable, and professional – offering honest pricing and rapid emergency drainage services across Leicester, Coventry and the West Midlands.

Your recommendation means a lot to us, and we’re glad you experienced the hassle-free, friendly service we aim to provide every customer. If you ever need help again with blocked drains, CCTV drain surveys, or emergency drainage support, we’re available 24/7.

Thanks again for choosing MZR Drainage – your local experts in fast, professional drain unblocking. 🚰

Rated 5 out of 5 stars

Absolutely would RECOMMEND

Called on a Sunday of a B/ H weekend- a very professional lady answered arranged a call out for the B/ H Monday - i was surprised and delighted that someone could out so quickly and for such a reasonable price with no call out fee - They Turned up when they said they would unblocked my drain and answered all my questions and gave me options on the issues that all related to my Drain - They were spot on - I would RECOMMEND RECOMMEND RECOMMEND

25 August 2025
Unprompted review
Rated 5 out of 5 stars

They came out same day

They came out same day, within an hour. Great guy called Ross who sorted out blocked toilets as we had a bad blockage in the sewer pipe in the back garden. Jetted and cleared it in 30 min, even took the time to show us the issue on a camera. First class service, would highly recommend. Thanks!

13 August 2025
Unprompted review
MZR Drainage logo

Reply from MZR Drainage

Thanks for the awesome feedback! 🙌 We’re so glad Ross could swoop in, get things flowing again, and even give you a behind-the-scenes look with the camera. 🚿💪 Anytime you need us, we’ve got you covered!

Rated 5 out of 5 stars

Excellent company 👌 easy to book…

Excellent company 👌 easy to book appointment. The fixed price i was quoted was very reasonable, paul arrived on time identified and quickly resolved the problem , I would not hesitate to use this fantastic company in the future, well done mzr drainage

29 April 2025
Unprompted review
Rated 5 out of 5 stars

Fast, friendly, and very good value

Phone call was answered promptly. They understood the problem, and explained their fixed cost. They suggested if I can wait to avoid Sunday, it’s cheaper. I booked a date. A day later, I had to change the date - no problem doing so. Turned up as arranged. Took some time to resolve, but Alex persisted, and explained everything. Left me with ideas as to how to prevent further problems.

Really good value, and the fixed priced in advance reduces stress. Good work. Recommended.

21 February 2025
Unprompted review
Rated 5 out of 5 stars

5* Service Excellent

Used MZR a few times now in both current and old house. Excellent service and they are really quick to respond and fix. The lady I spoke to on the phone was excellent , I called at 08:20 and by 09:50 they had been and fixed the issue. Can’t fault these guys at all !

24 December 2024
Unprompted review
Rated 5 out of 5 stars

Quick and cost effective service

Needed urgent action to unblock toilet. Contacted MZR and they came out the same day - Paul arrived on time as promised. Quickly identified and resolved the problem. The cost was about 60% cheaper than other contractors who provided quotes. Thoroughly recommended

9 May 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service.

Excellent service from first contact to job completion. Simple set up, same day service for one simple cost. Perfect. Have saved the details and will recommend to anyone needing drainage services.

9 April 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service from enquiry to end

Amazing service from enquiry to end. Even came out on a Bank Holiday for no extra charge! The chap that came was excellent a real credit to your company. Would 100% recommend. Fast, efficient and great value.

1 April 2024
Unprompted review

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