While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 491 reviews, most reviewers were somewhat happy with their experience overall. Many customers are very satisfied with the product's quality, noting positive results such as reduced hair shedding, thicker hair, and new hair growth. People frequently recommend the product, with some calling it "life-changing" and effective for various hair concerns. However, a significant number of people were dissatisfied with issues related to their orders, subscriptions, and payments. Many reviewers reported issues with subscription management, including unexpected charges and difficulties with cancellation. Some customers also experienced problems with order fulfillment, including missing items, delayed deliveries, and incorrect products being sent.

What people talk about most

Product

Customers had ambiguous experiences with the product. Many reviewers praised its effectiveness, reporting new... See more

Quality

Consumers find quality to be positive, with many reporting that the product works and delivers on its... See more

Order

People report negative experiences with order. Many customers express frustration with unexpected... See more

Subscription

Customers consistently express dissatisfaction with subscription practices. Many reviewers report being... See more

Payment

Reviewers highlight negative aspects of payment, with many reporting unauthorized charges and subscriptions... See more

Reviews shaping this summary

Rated 3 out of 5 stars

EDIT 5th jan 2026 I have received product after about 7 days. Adequately packaged and am going to give them a trial for 2 months. Customer service did get back to me after xmas offering t... See more

Rated 3 out of 5 stars

The shipping is ridiculous. It took more than 2 1/2 weeks to get the product. When it arrived, missing bottle and torn package. I got 2nd shipment and it was worse! Hope after using the product it's... See more

Rated 3 out of 5 stars

The auto ship is automatic and not straight forward to cancel. Do not think that you don't have it if the website says you have no orders. EDIT: Was able to cancel the auto ship before the order wa... See more

Rated 4 out of 5 stars

The softgels were just starting to do the trick. I was seeing less shedding and My hair seemed stronger. Unfortunately I have to stop my subscription due to other health issues that these supplements... See more


Company details

  1. Vitamin & Supplements Shop

Written by the company

Hair care redefined with simple, natural & clinically-backed ingredients.


Contact info

3.1

Average

TrustScore 3 out of 5

494 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bloom & Bond's Pumpkin Seed Oil with…

Bloom & Bond's Pumpkin Seed Oil with Saw Palmetto REALLY WORKS! I took before and after pictures of my hair and could REALLY SEE the DIFFERENCE over 3 months! I recommended the product to my sister and now to EVERYONE!

21 April 2026
Unprompted review
Rated 1 out of 5 stars

Be very weary ordering from this…

Updated Review added warning)
Once this company has your card details, they will continue taking money until you put a stop to it. You do NOT have to set up a subscription — I didn’t, and my account clearly shows no active subscription.

I ordered a one‑month supply and it took weeks to arrive. I never reordered, yet on 20th April I received an email saying “thank you for your order”. I know for certain I did not place another order, and I am not in any subscription. They have simply reused my card details from my one‑off purchase and charged me again without permission.

I have emailed repeatedly and had no response. After seeing other reviews reporting the same behaviour, it’s clear this is not a one‑off mistake.

THE ONLY WAY TO STOP THEM TAKING MONEY IS TO CONTACT YOUR BANK AND LITERALLY REPORT THEM AS FRAUDULENT — OTHERWISE THEY WILL KEEP TAKING PAYMENTS.

I’ve had no choice but to report the transaction as unauthorised. Be very wary ordering from this company — in my experience, their practices are fraudulent.

21 April 2026
Unprompted review
Rated 1 out of 5 stars

ZERO CUSTOMER SERVICE

ZERO CUSTOMER SERVICE.
I requested my order to be cancelled within an hour of the order after realising it would affect my birth control I received a response fairly quickly stating I would have to wait for my order to be received and could then request a refund. After a delay in receiving my order I emailed Wednesday 15th April requesting a refund I have emailed 2 different emails and attempted live chat with zero response. I am now almost £50 out of pocket and am getting nowhere. Do not order from this company, I have also seen that they con customers into subscriptions they’re unaware of! Beware.

15 April 2026
Unprompted review
Rated 1 out of 5 stars

I’ve checked the reviews and it’s safe…

I’ve checked the reviews and it’s safe to say every other person has had the same experience as me. They made it seem like I was paying for one pack of pumpkin seeds, I have no been charged for the third time automatically. It’s daylight robbery! I have emailed them, then an automated response said it will take 24-48 hours, and then after I waited it said the email could not be sent through. Unbelievable.

19 April 2026
Unprompted review
Rated 1 out of 5 stars

NO RECOMMENDATION AT ALL

please people be aware of this so called company.with out notify you they active the subscription and when you inform them they say oh products are already shipped and they charge you.they products is rubbish even doesnt work.please stay away from scammers.still they hav not refund me while i post back they useless products to US.NEVER Recommend to people .

4 March 2026
Unprompted review
Rated 4 out of 5 stars

Decent

Hair is improving but took 9 weeks when i was hoping for 6. still happy with results

1 April 2026
Unprompted review
Rated 5 out of 5 stars

AMAZING

I have been using the Pumpkin seed capsules since September 2025. My hair was coming out in clumps when I washed it due to an experimental medication. I was losing hair from the follicle. It was coming out during the day on my clothes. Every time I touched it my hands were full of hair. When I got highlights the stylist’s hand was wrapped in hair.
ENTER BLOOM AND BOND. NOTICEABLE difference in 2 months. Now it is April 2026. No clumps of hair in the shower. It looks and feels thicker. Bald spots on the temples have grown in. My hair is fuller and is back to normal. I have not missed one day of the capsules. THANK YOU Bloom & Bond!
You saved my hair !!!

1 September 2025
Unprompted review
Rated 1 out of 5 stars

Buyer beware

Buyer beware! I made an initial purchase and a month later no products, I noticed that it was an automated subscription so I went to the site and canceled it right away. They have the audacity to still charge my cc to ship out more after i canceled???? I still haven't received the initial order! I have sent a couple emails to complain and find out where my first order is...of course they say due to the current global issues its delayed. All that to say, I called my cc company to dispute and block charges from this vendor. Another life lesson. Find another Pumpkin Seed company to order from!

16 April 2026
Unprompted review
Rated 5 out of 5 stars

This product has been life changing

This product has been life changing. My hair has stopped falling out, my hormones feel balanced and I feel great. I have so much new growth it’s unbelievable. My hair has become thicker and stronger.

16 April 2026
Unprompted review
Rated 1 out of 5 stars

I had the same issue as many on here

I had the same issue as many on here. I bought 3 months supply of a product a month back. Without knowing it I was signed up to monthly deliveries. They already billed my credit card another £50 and the unsolicited goods have not even arrived. Turns out this is a US company buying the stuff from China. This is FRAUDULANT TRADING and a scam, in my view.
My credit card company has cancelled my card and issued a new one to stop any further unauthorised payments. There is a form to fill in which hopefully will see me reimbursed for my £50 loss.
Please be very careful if considering a single purchase from this outfit. It may turn into a profitable, open-ended agreement bonanza for Bloom & Bond they told you nothing about.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Hair loss

Would highly recommend the pumpkin seed oil for hair loss - i started to loose hair last year in, what for me was huge clumps due to a combination of weight loss and perimenopause, i found this product and have not looked back! I still loose hair but very tiny amounts rather than the handfuls on a daily! My hair is growing back, im thrilled, genuinely would rate 10/10!

13 April 2026
Unprompted review
Rated 1 out of 5 stars

No delivery 4 weeks later

I ordered on 20 March and as of today, 13 April I have still not received my order. Customer Service keep telling me it is on the way and sending me links for tracking. The tracking gives me no info and it seems like this is a scam. How can something take OVER FOUR WEEKS to be delivered!!!????

13 April 2026
Unprompted review
Rated 1 out of 5 stars

Discussed in this company I ordered and…

Discussed in this company I ordered and paid for one months supply
I did not sign for a subscription
They taken monies out of my account for another month
There no were on there site that you can cancel
Had to do it though my own bank account

13 April 2026
Unprompted review
Rated 5 out of 5 stars

I had a query about my order

I had a query about my order. I emailed the company. I got a very fast response and the problem was solved immediately. I would recommend Bloom &Bond. Customer service is second to none.

9 April 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look