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Review summary

Created with AI, based on recent reviews

Looking at 491 reviews, most reviewers were somewhat happy with their experience overall. Many customers are very satisfied with the product's quality, noting positive results such as reduced hair shedding, thicker hair, and new hair growth. People frequently recommend the product, with some calling it "life-changing" and effective for various hair concerns. However, a significant number of people were dissatisfied with issues related to their orders, subscriptions, and payments. Many reviewers reported issues with subscription management, including unexpected charges and difficulties with cancellation. Some customers also experienced problems with order fulfillment, including missing items, delayed deliveries, and incorrect products being sent.

What people talk about most

Product

Customers had ambiguous experiences with the product. Many reviewers praised its effectiveness, reporting new... See more

Quality

Consumers find quality to be positive, with many reporting that the product works and delivers on its... See more

Order

People report negative experiences with order. Many customers express frustration with unexpected... See more

Subscription

Customers consistently express dissatisfaction with subscription practices. Many reviewers report being... See more

Payment

Reviewers highlight negative aspects of payment, with many reporting unauthorized charges and subscriptions... See more

Reviews shaping this summary

Rated 3 out of 5 stars

EDIT 5th jan 2026 I have received product after about 7 days. Adequately packaged and am going to give them a trial for 2 months. Customer service did get back to me after xmas offering t... See more

Rated 3 out of 5 stars

The shipping is ridiculous. It took more than 2 1/2 weeks to get the product. When it arrived, missing bottle and torn package. I got 2nd shipment and it was worse! Hope after using the product it's... See more

Rated 3 out of 5 stars

The auto ship is automatic and not straight forward to cancel. Do not think that you don't have it if the website says you have no orders. EDIT: Was able to cancel the auto ship before the order wa... See more

Rated 4 out of 5 stars

The softgels were just starting to do the trick. I was seeing less shedding and My hair seemed stronger. Unfortunately I have to stop my subscription due to other health issues that these supplements... See more


Company details

  1. Vitamin & Supplements Shop

Written by the company

Hair care redefined with simple, natural & clinically-backed ingredients.


Contact info

3.1

Average

TrustScore 3 out of 5

494 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically takes over 1 month to reply

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Rated 4 out of 5 stars

I found the pumpkin seed oil with saw…

I found the pumpkin seed oil with saw palmetto worked very quickly to decrease shedding. I’ve notice less hair in my hairbrush and the strength of my hair is much better. I’ve recommend the product to multiple people.

4 April 2026
Unprompted review
Rated 1 out of 5 stars

Thought i was buying from a UK company

Thought i was buying from a UK company. However when package came it was tatty and unprofessional. On closer inspection it looks like the package came from China! Looks like a pure scam to me! Not even going to take them as I don’t know what is in these. Should be regulated. Please be aware this NOT a Uk company

4 April 2026
Unprompted review
Rated 1 out of 5 stars

Theft company

They know exactly what they're doing. They have this automatic subscription. When ever you order from their site you subscribe automatically and they dont refund you your full payment because that's how they make most of their monies. This is theft and they need to be stopped. Boycott this company. Robbing people out of their hard earned monies. Karma is coming up you.

18 August 2025
Unprompted review
Rated 5 out of 5 stars

I'm very skeptical about products…

I'm very skeptical about products because of past purchases on products that don't work. I was recommended to this product by a family member. I read the reviews and thought I had nothing to lose but continuous hair loss. Well! so far so good. I have less shedding in the shower drain, on my clothes and pillow.
I highly recommend Bloom & Bond.

2 April 2026
Unprompted review
Rated 1 out of 5 stars

Try getting hold of these people to ask…

Try getting hold of these people to ask question ...need to check if I cancelled subscription....IMPOSSIBLE TO GET HOLD OF ANYBODY.....VERY ANNOYED!!!

2 April 2026
Unprompted review
Bloom & Bond logo

Reply from Bloom & Bond

Hi Debbie, we are very sorry to hear that, i can see that we replied to your email on March 24th but we never received an answer, i just sent you a new email, regarding this issue
Regards
The Bloom&Bond Team

Rated 5 out of 5 stars

I was sceptical at first but did some…

I was sceptical at first but did some research and Bloom and Bond were the company I thought I would try and I haven’t been disappointed. I can see new hair growing and I would recommend this brand to anyone thinking of trying to improve any hair loss they have.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Recommend to all!

Not even a week and I can feel and see the change in my hair, feels fuller, my scalp feels more relaxed. Will certainly continue to use and can’t wait to see the changes that haven’t started yet. Fantastic product and would highly recommend!

1 April 2026
Unprompted review
Rated 1 out of 5 stars

What a con! Shame, because the product is good

I signed up for a subscription on the buy 1 get 1 free offer in mid-2025. All was going well, I enjoyed the product and the ease of having monthly deliveries. The at the end of December 2025 I received a message saying my payment had failed. There was nothing wrong with my payment card. I contacted Bloom and Bond to ask what had gone wrong because I wasn’t able to even change my payment card. The response was they had some problems with their payment system and after some back and forth I was advised to resubscribe, which I did. I subscribed to the buy 1 get 1 free offer again but when my March delivery arrived it had only one bottle of pumpkin seed oil. I again contacted customer service to be told that that was just a first month offer for buy 1 get 1 free. Firstly, this was not made clear when I placed the new subscription, so I queried this again with customer service. I was advised that I could be moved to the buy 1 get 1 free subscription but the cost would be higher. I was not happy to pay a higher price for my subscription particularly as the problem started with THEIR payment system issues. I responded to customer services asking for the new subscription cost and stated that if it was substantially higher than I signed up for prior to the “payment issues” Bloom and Bond had, to cancel my subscription. I then received just a cancellation notice.
It is clear this “payment issue” was just a rouse to get customers to resubscribe at an inflated cost.
I would NOT recommend Bloom & Bond to anyone after this experience. Which is a real shame because the product is really good. They need to learn that repeat customers are more valuable than new and not to rip people off!

Please don’t respond with the standard “I wasn’t able to find your order” which seems to be a stock response to all poor reviews. Here are my order numbers:
New subscription #6B11670
Original subscription:
#16744
#31026
#45375
#88858
#120222

31 March 2026
Unprompted review
Rated 1 out of 5 stars

THIS COMLANY IS A SCAM

They automatically sign you up for a subscription which they will send to you with NO warning. The irony is, my first order was very delayed, but the subscribed order (that I had NO idea I was subscribed to until my card was charged) shipped in less than a day. By that time, you cannot cancel the order. They refuse to email back and the phone number they have listed goes straight to voicemail with no ability to talk to anyone. THIS COMPANY IS A SCAM. do not trust their refund policy, you’ll never hear back.

27 March 2026
Unprompted review
Rated 1 out of 5 stars

Order with caution - automatic subscription trigger!!!

I placed an order with this company and realised within minutes that it had automatically signed me up to a subscription, which I did not intend. I submitted a cancellation request within five minutes of placing the order—well within their stated 12-hour cancellation window—and had email evidence confirming this.
Despite this, the order was still processed and dispatched the following day, and I was only informed after the fact. This meant I was left dealing with a situation I had already tried to prevent.
Throughout the process, I found the communication inconsistent, with multiple representatives responding and my main concern—notably why my valid cancellation request was not actioned—never properly addressed.
I was offered a partial refund to keep the item or the option to return it at my own expense (to a US address - I'm based in the UK), which didn’t feel reasonable given the circumstances. I ultimately accepted a 50% refund to resolve the matter, but this was more out of practicality than satisfaction.
Overall, a frustrating experience. I would advise others to be cautious of the subscription element at checkout and to be aware that cancellation requests may not be honoured as expected.

I have no idea if the product itself worked but I don't want to deal with this company at all and so will go to another provider.

27 March 2026
Unprompted review
Bloom & Bond logo

Reply from Bloom & Bond

Hi Suki

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and understand how frustrating this situation must have felt.

We’d like to clarify that our website does clearly present two options at checkout: a one-time purchase at full price or a subscription with a 20% discount. The subscription option is selected during checkout, but we understand how this can sometimes be overlooked, and we appreciate your feedback on this.

Regarding your cancellation request, while we do our best to accommodate all requests within the stated timeframe, orders can occasionally be processed quickly once placed. That said, we completely understand your concern and apologize that we were unable to stop the shipment in time.

Our team remained in contact throughout and offered solutions to resolve the situation as smoothly as possible, including a full refund upon return or a 50% refund without the need to send the product back. We’re glad we were able to reach a resolution that worked for you, even if it wasn’t ideal.

We truly value your feedback, as it helps us improve both our processes and communication moving forward.

Wishing you all the best,
The Bloom & Bond Team

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