Bloomex Reviews 

My family ordered flowers to be delivered on May 10 for Mother’s Day, but they didn’t arrive until late afternoon the following day. The box was even labeled “Delivery Day May 10, 2026,” yet the delivery still came late. On top of that, the flowers were not the color ordered. I tried contacting the company by phone, Facebook, and chat, but received no response. Very disappointing experience

Flowers are being delivered 3 days late after mothers day, even though I paid the fee for them to be delivered on time. CS rep was absolutely rude and unprofessional. They simply do not care about your order or flowers. They did not offer a credit, refund, or to fix an issue, as the rep was just completely rude. Rep also had people and dogs barking in the background. Quality is terrible, service is terrible, they have gone down the drain.

DO NOT ORDER HERE.

I ordered flowers for Mother’s Day four days in advance, and the delivery was made the day after Mother’s Day even though I paid specifically for delivery on Mother’s Day. Customer service was unreachable, and I was told I would have to refuse the package in person to get a refund. However, the delivery person simply left it at the door. I only had time to run after them to say that I was refusing the order.

I would not recommend BLOOMEX under any circumstances.

Would give a zero Do not waste your time or money with them. My husband placed an order for Mother’s day and it was absolutely garbage. Looked like a toddler put it together with a few old flowers and filled it with palms
Costcos are much better!!! They take your money and charge delivery for garbage Sent them photos and haven’t heard anything back. Do not buy from them !!!!!

Failed Mother's Day delivery; Refund refused for missed occasion.

I placed a floral order well in advance specifically for Mother’s Day delivery. Bloomex failed to deliver on the requested date. When contacted, their 'solution' was to deliver the flowers a day after the holiday had passed—rendering the service useless for its intended purpose.

I paid a premium for a holiday-specific delivery, not a general floral delivery at the company's convenience. They have refused a refund despite failing to meet the primary condition of the purchase. If you need a reliable delivery for a specific occasion, look elsewhere. This company does not prioritize time-sensitive orders.

Ordered flowers for Mother’s Day from Bloomex 2 days prior to Mother’s Day paid $20 extra to have them delivered early in morning
It’s the 11th and just got an email saying that they will be delivered tomorrow May 12th
Called asking for a complete refund and they would not refund
I will never order from here again and hopefully no one else will

DO NOT order from them. I ordered flowers 8 days in advance of delivery date. They told me on delivery date it would be delayed by 4 days. I have been calling daily and emailing asking them to cancel the order. One Customer Service hung up on me, another told me it is in processing for cancellation and refund, another person told me they can´t cancel as its out for packaging. Still trying to reach them to cancel and get my money back for the flowers they haven´t delivered. It appears they are ignoring my request to cancel and will deliver a tiny cheap bouquet for 90$

SENDBLOOMS.CA is a subsidiary of BLOOMEX.ca.

These are both fraudulent online flower delivery services that take your order through their website or over the phone, and then orders your flowers from a location closest to the delivery address from a legitimate brick and mortar flower company. The flowers that are delivered are 1/4 of the value you ordered, not the same order, and arrive hours or days later than the agreed on delivery time. They pocket the difference. We spent $100 and my mother-in-law received a small bouquet that might have been worth $30. When you call in to complain they send you to a "customer service" line where you are placed on hold indefinitely. If someone does answer they lie and say someone will get back to you and then hang up. See the reviews on Trustpilot for the same experience by thousands of people.

BEWARE...

Absolute disgrace of a company, unable to speak to a manager or supervisor to discuss the absolute stuff up caused by this company DONT EVER USE THIS COMPANY, THEY LIE AND WONT DO A REFUND EVEN THOUGH THEY STUFFED UP !!!

The flowers arrived broken and wilted and two days early even though service for delivery on Mother’s Day was paid for. They were unresponsive to inquiries. Would never in a million years order from them. Save your money and go to Sobeys. At least you know what you are buying
To add insult to injury they immediately text a 20 dollar coupon for the next order. Like there will ever be one, I don’t think so

Terrible company. Terrible at dealing with issues and customer service. And the product you receive is nothing like advertised. You would do better getting a flower bouquet from the grocery store (I actually think that’s what they did). The flowers were already browning when we got them, not the correct flowers or colours and looked so messy!

Ordered flowers for Mother's Day delivery. Even though I ordered them on Friday, they were never delivered. When I called, I was left on hold. Finally emailed them and while they did respond initially asking for the order number, they still haven't responded as of 8 pm.

Imagine having a business that's main job is delivering on milestone holoidays and not being able to accomplish that?

Terrible experience. Wrong product. Wrong delivery date. In my view: so awful that they are either grossly negligent or crooked.

Ordered flowers to be delivered May 9th, paid the delivery charge. Received an email about a phone conversation that never happened. Received an email they didn’t have the flowers I ordered but would send something just as beautiful and would be delivered by 8pm. Status never changed from in transit but flowers never received. Called next morning 1st customer service agent couldn’t understand why it wasn’t delivered said a manager would reach out.. nobody called . I called about 5 more times to find out what happen and when would the flowers be delivered customer service agents gave bullshit responses that it was in transit, that it’s being investigated. I requested a refund I didn’t want the flowers anymore lady hung up. Flowers never delivered and nobody called me to explain and now nobody answering any calls..
DO NOT USE THIS COMPANY

If I could give zero stars I would. I ordered an arrangement for Mother’s Day and did not receive what I ordered. White roses were sent as a replacement for the large colourful flowers I ordered. I paid $80, including a delivery fee, and the flowers arrived late. Do not give them your money it is a total scam!

Like a garbage. Ordered 2 bouquets for $200 + IT IS NOT WORTH IT. So so disappointed. I will never ever order again. Thank you.

They took an order that they assured me would be delivered on Mother's Day. The morning of Mother's Day, I got an email saying that, due to high volume and the location of the delivery, my order would be delivered 2 days late. Then, they refused to honour a refund or cancellation being that the order would not arrive on time. Brutal customer service, fraudulant and dishonest. DO NOT PURCHASE!!!

Bought flowers for mother’s birthday would not honour a 20% discount that came out the day after I ordered. They wouldn’t let me cancel and reorder although it wasn’t to be shipped until 3 weeks later. Will never use again

The worst customer service, online chat has the worst bot that repeats “hello happy to help you!” And then no response after that. Emails are not returned for 8hrs later! Finally got through the phone and they literally are told what to say and told me to wait for a manager to email me. For an international company this company sucks. I recommend to order flowers from a local florist instead!

I am so mad! I had placed an order on May 1 to be delivered on the 10th. The recipient of these flowers received a text on the 7th stating her flowers would arrive on the 8th. Well no flowers!! So here we are on the 10th, I call 3 times, waiting on hold before finally reaching someone to only be told that they will apparently be arriving on the 11th ... unbelievable and I will not be ordering again.