Bloomex Australia Reviews 

DO NOT USE AUSSIE BLOOMS!!
if i could give a zero star rating I would. They are running a scam.. paid for same day delivery, was promised delivery today, still no flowers. Ring them, their customer service team don’t give a sh@t. Absolute worst florist ever and they should be shut down!!!!

Scam!! Take your money and don’t deliver
They use AI for support no humans

The Bloomex hamper I received was nothing short of rubbish. Their idea of "gourmet" included Black & Gold shortbread, and the rest was a collection of cheap, obscure brands I'd never heard of with no "use by" dates on the food...the entire hamper ended up in the bin. If you're sending a gift, don't use Bloomex - you'll only embarrass yourself and if you're unlucky enough to receive one, check everything carefully before eating it. Complete waste of money.

I have already written a review about my experience with this company but now i have even more reason to complaine once i saw the photos of what i thought id ordered and what was actually deliverd...im totally disgusted and will be taking this further......what was supposed to be a premium basket of fruit which was $89.20 and had a full pineapple a bunch of bananas,kiwi fruit,mandarins,oranges..and grapes and apples in a lovely black basket with a lovely red ribbon around it...instead it was some sort of basket not the one in the photo and would have been lucky to have 5 pieces of fruit in it...no grape no bananas definatly no pineapple so i have paid 89.20 for 5 pieces of fruit litterally.....then i added on a beautiful long stemmed rose in a vase and changed the valentines day card that comes with it to a birthday card for the lovely cost of $29.95...but instead they sent a some sort of filler flowers wrapped in paper plus didnt change the card so instead my daughter got the valentines card for her birthday and i ordered a ballon and that was $8.95.... about the only thing they got right.... ...but the best thing of all it came in a box all taped up like a parcel so you couldnt even tell what it was....so all up i Spent $128.10 + $11.64 in taxes so it came to $139.74 .....for 5 bits of fruit the wrong card and delivered a day after it was supposed to be.......so please people dont be like me and not google reviews on them ....i have phitos of what i ordered to what i got but there is no place on here to upload them

I was stupid enough to believe we would receive something like the photo on their website and didn't do an online check. Paid $125 for something i could get at Coles or Woolies for $15.

I would put 0 stars if I could!! I wish I read reviews because I believe all of them. I ordered flowers to a hospital in Brisbane city for same day, they did not deliver, they have lied about trying to deliver, they tell me they can’t refund due to order already dispatched but I know this not to be true, they told me they don’t have contact info for the recipient but that is also a lie as I know they spoke to the recipient on Friday the day I ordered the flowers. They have no interest in refunding, they have today offered a store credit which means nothing to me as they have proven incompetence to deliver the product. They blatantly hung up on me on my last call, I was not abusive just firm asking for a refund. 6 days ago I ordered flowers and nothing yet received. I have contacted my bank to dispute the payment to them and I have sent them an email which got an automated response claiming the ordered has been dispatched ( they have told me this every day since the order so I know it’s not true) my next call will be to the ACCC.

This is a scam company with no intention to resolve any issues with orders. Do not place any orders with them and if you have issues I encourage you to contact your bank and the ACCC.

I place an order it said same day delivery they said they couldn't do that it would be Tuesday it came and went by I contacted via chat they said they can re order for next available date so that tells me it never left or they lost it my suspicion is its another scam company. The chat person did not continue with the conversation he just left it on open and disappeared like the flowers, such a bad company for lies and dishonesty I will be demanding a full refund! DO NOT USE THIS COMPANY

Flowers never reached the recipient, I made several calls and wrote emails, there was no response to my emails at all. There was no tracking no provided, even the Bloomex staff couldn't track with their delivery drivers. No refund was provided despite emails. I lost $107AUD and faced embarracement with friends who never received the delivery. EXTREMELY POOR SERVICE AND RESPONSES AND LOSS OF MONEY.

I ordered flowers to be delivered on Saturday they called me to say Monday it’s now Tuesday and no sign of the flowers.Please use someone else, the soon these blokes go out of business the better .Wednesday and still no flowers

My partner ordered flowers for my birthday because it says "open 7/7, 24/24".
It arrived 3 days after my birthday and in a really bad condition, he ordered crimson kiss (7) with deluxe packaging but instead I got 2 roses put in a cardboard box. He paid $67,85 for it.
The company is unprofessional and a scam.
This infuriating and disappointing.

I wish there was a negative star to award!
I ordered Thursday for late Thursday delivery , I got Saturday after being sent a fake proof of delivery .
I paid over $100 and got a $50 bunch of crap . Then when I complained I get emails asking if I want a replacement when I say yes I get another email saying do you want a replacement .
They are reaching their call Center to play games with upset customers
The dept of fair trading is first on my call list tomorrow’s . Grow up Bloomex

Ordered flowers for mums birthday a week in advance. Were not given any notification that they would be late. Flowers arrived dead 5 days after the event. A truly rubbish company that dont care and only replied to my concerns with automated responses. DO NOT GIVE THEM ANY OF YOUR MONEY!

Order flowers for wife's birthday then got told couldnt delivery on the date so there where 3 day later and then when she got them there were half dead and only got 8 roses not 10 long stem and the balloon was dirty and half deflated. And when u talk to them about a refund u keep getting the same automated response we can't do refund as the order has been delivered we can do a reorder or store credit lol I dont want more dead flowers or order from you guys ever again fuckimg joke so disappointed do not order with this company

DO NOT ORDER FROM THIS SITE! THIS COMPANY IS A JOKE!

We placed an order on 7/7/26 for delivery on 8/7/26. Since the 8th, we were repeatedly advised that the order was "on today's delivery." We explicitly told them that the recipient would be out of town if the flowers were not delivered on the requested day.

I emailed and called multiple times to cancel the order and request a refund, but I only received auto-responses, and my phone number was eventually blocked. I have submitted a complaint through Fair Trading and disputed the payment with the bank, in the hope that this site will be stopped from scamming other people!
Save yourself the headache! Don't even look at their website!

My mum ordered flowers and a card for me, but what should have been a thoughtful gift became a stressful experience.

The original arrangement was substituted for a clearly cheaper option without consultation. The flowers were delivered a day late and, despite multiple calls and emails, customer service was unhelpful and refused a refund for a product they failed to deliver as promised.

When the flowers finally arrived, they had been left in a cardboard box on the street outside my apartment.

There was no phone call, no attempt to use the intercom, and no card included. The flowers were also damaged and slightly wilted from being packed in the box. Had a neighbour not found the package and brought it to me, I wouldn't have known it had been delivered.

Poor communication, poor delivery practices, and disappointing quality for a $114 order.

I would not recommend Bloomex Australia.

I've reported you 3 times to the Accc.STOP SENDING ME TXT AND EMAILS.I would never buy from you again.You ripped me off so stop contacting me.

Currently overseas on a military exercise, my wife who has been at home for the past 3 weeks with our 2 children under 4, found out her contract isn't being renewed. As such I wanted to send her flowers and chocolate. Organised and booked it through bloomex for the Saturday so she would wake up to something nice. However they ignored delivery instructions, delivered it the day before, left the chocolates out in the sun and the flowers in reach of my dog at 10am. Wife came home at 7pm with torn flowers. I am lucky that my dog couldn't reach the chocolates or else would have to go the the vet. When reaching out to bloomex they said they are not responsible and would refund me the free shipping. As such would avoid this company.

WORST COMPANY EVER. Do not order from them. The company allowed me to choose same day delivery (Saturday), the evening comes so I call them to ask where my gift is and they say they can’t deliver until TUESDAY. Not once did they email and tell me. Then when I demanded a refund they need to wait for their warehouse to accept the refund. So now I’ve missed my dad’s birthday and I don’t have any gift for him. They are unprofessional and have said “not my problem. Have just reported to ACCC and to my bank as a fraud company and have submitted for a payment reversal.

My Grandson twice has ordered flowers $70 Wilted and dried.
A florist told me on Mothers Day bloomtex can not keep with orders, so make online orders with florist near by delivery area. Florist then tells them thay are too busy aswell, Bloomtex then returns money to purchaser with no explanation and purchaser is left disappointed. Bloomtex also known not to take Customer instructions and do what they like.
They hire underpaid staff in Sydney probably a back yard business to make these bunches charge more or similar than florists and you get dried out wilted flowers or a bunch nothing like there photos. Trust me nothing like photos. Customer paying extra $5 or more for a card ..It is just a reciept with a typed message nothing more than a reciept. NO CARD INCLUDED TWICE..
They are a scam plain and simple and are ripping people off. No care factor.
I also believe they are not Australian owned and when the purchaser types florist or flowers for any given region BLOOMTEX is at the top sadly.
All my local florist you can order online. Encourage everyone to support local florist for quailty service and more for your money. Bloomtex you are making people sad, disappointed and angry at times that are important to your customers. Absolutely disgusting.

Ordered flowers for same day Australia wide delivery. Contacted me saying they could not send flowers snd had no contact in my area,would not refund me, so they sent a hamper. Arriving 1 week later.The hamper consists of 2 packet of crackers and a small tin of Pringles, would not even come close to replacing the Flowers, teddy, balloon and chocolates I ordered. I am reporting them to the ACCC again. This company should be deregistered.
The ACCC ordered Bloomex to pay a $1 million penalty in 2024 for misleading customers with fake star ratings and false strike-through pricing.