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Bloor Homes & Fitchett by Bloor Reviews 6,073

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 909 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional service and positive interactions with the staff, who are described as helpful, professional, and friendly. Many people appreciate the personalized approach and the staff's willingness to go above and beyond, making the home-buying process smooth and stress-free. The customer service is frequently praised for being responsive, informative, and supportive, with many reviewers feeling well-guided throughout their journey to a new home. However, some customers also noted issues with after-sales service, particularly concerning plumbing repairs, with reports of long waiting times and a lack of responsiveness from customer service. A few other people also felt that despite initial positive experiences, delays in completion dates led to inconvenience and uncertainty, suggesting a need for better support in such circumstances.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers consistently praising the team for being... See more

Service

Consumers find service to be positive, with many reviewers describing it as excellent, professional, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and responsiveness... See more

Location

Customers consistently note positive experiences with location, often describing developments as amazing... See more

User experience

Reviewers highlight positive aspects of user experience, with many expressing satisfaction and happiness with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jane our sales lady was 5 stars plus- went above & beyond for us. After a disapointing trip to David Wilsons in outibridge at we nipped to Bloor homes at Deepcar & was welcomed by Jane who was so in... See more

Company replied

Rated 5 out of 5 stars

Sales, excellent service. Hannah & Sue were brilliant, always there to help and answer any questions we had . Very sad to hear Sue is moving from Suttonfields site, the residents will definitely mis... See more

Company replied

Rated 5 out of 5 stars

We are very happy with our experience with Bloor Homes. The whole team, especially Carolyn, Nicola and Trev has been friendly, professional, and incredibly helpful throughout the process. They have al... See more

Rated 5 out of 5 stars

We wandered in to the sales centre at Banbury rise just to have a little look and a week later we had reserved a beautiful 4 bedroom Harwood, 2 months later and we are about to move in to our dream ho... See more

Company replied


Company details

  1. #6 of 31 best companies in Home Builder
  2. #5 of 29 best companies in Housing Development

About Bloor Homes & Fitchett by Bloor

Written by the company

Welcome to the official Trustpilot page for Bloor Homes & Fitchett by Bloor.

The Bloor family have been building quality homes since 1969. Today, they still own and run the business, ensuring their initial high standards are maintained to a five-star quality NHBC standard.

Today, our light, spacious homes are designed to give you the flexibility to adapt as life changes. Plus, the ‘Your Choice’ range gives you the freedom to add your own style, by picking from a wide selection of kitchen, tiling, flooring and finishing options, all fitted before you arrive.

But that’s not all. A combination of traditional and contemporary building methods are used to ensure your home is energy efficient and low maintenance.

From your first visit until long after you move in, you’ll receive five-star customer service and all the expert guidance you need. BLOOR HOMES FITCHETT BY BLOOR

Contact info

  • Ashby Road, DE12 7JP, Measham, Swadlincote, United Kingdom

  • bloorhomes.com

4.7

Excellent

TrustScore 4.5 out of 5

6k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely amazing team!!!

Absolutely amazing team of Paul, Mandy and Damian. Very knowledgeable and always happy to help. They made everything so easy. Sending pictures every week to show us how our new home progress.
They made choosing the extras absolutely stress free, sharing their experience and knowledge.
I can’t praise them enough!!!
The Demo day with Josh was absolutely awesome and really enjoyable experience.
We can’t wait to move in on Friday!!!!!
Thank you to all of you. Seb. Steve and Pepa.

12 June 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Sebastian, thank you for taking the time to leave a fantastic 5* review. It's great to hear that you are pleased by the customer service you have received from the team. We strive for 100% customer satisfaction so it is a delight to read of your kind words. I will gladly pass your kind words on. Wishing you all the best for move-in day on Friday, Laura

Rated 5 out of 5 stars

5 stars Thorsten fields

I wanted to share some feedback regarding my recent experience purchasing our new home with Bloor Homes in Congleton.

I actually reserved a plot a couple of years back which didn’t work out but right from that very first interaction, I was incredibly impressed.

2 years on and there’s still no high-pressure sales tactics or hard sell techniques used, which made the buying journey feel comfortable and transparent from day one.

Throughout the entire process, Damon and Julie dealt with us and were fantastic. They are both genuinely lovely, approachable, and professional people who made us feel incredibly well looked after.

A special mention has to go to how hard they worked to get us into the property as quickly as possible. They truly went above and beyond to ensure there were no delays and that our move in went smoothly.

It completely took the stress out of the final stretch.

The outstanding customer service from Damon and Julie, combined with the excellent quality of the home, has made this a brilliant experience. We couldn't be happier and would highly recommend Bloor Homes Congleton to anyone.

8 May 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Mr Crough, thank you so much for taking the time to leave such a detailed and generous review. We’re so happy to hear that Damon and Julie made your experience a positive one. Our teams all work really hard to ensure that every step, from first inquiry to handing over the keys, is as stress free as possible. It’s wonderful to hear that you felt truly taken care of throughout the journey. Enjoy your beautiful new home, and thanks again for choosing us! Laura

Rated 5 out of 5 stars

We’ve had a fantastic experience with…

We’ve had a fantastic experience with Bloor Homes from start to finish. The whole process was smooth, enjoyable, and well managed throughout.

A special thank you to Emma, Liv, and Aman, who were always friendly, professional, and incredibly helpful, making the purchase process straightforward and stress-free. We’d also like to thank Lyndon, the Site Manager, for his support and assistance as we settled into our new home.

Everyone we dealt with was a pleasure to work with, and we’re delighted with both our new home and the service we received. We would happily recommend Bloor Homes to others.

22 June 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Cameron, thank you for sharing your experience with us. We are thrilled to hear about your positive experience with our Shottery team. It's wonderful to know that Emma, Liv and Aman provided you with such exceptional service and support throughout your journey. We are also pleased to hear that our Site Manager Lyndon offered his support and assistance and that the whole team helped make your move so easy. We will be sure to pass on your feedback to all of the team! Kind regards, Laura

Rated 5 out of 5 stars

Top sales team

Having purchased a house through the assisted move at Harlestone park we couldn’t be happier with how our experience went. Faye, Antonio and Khushi were very professional and communicated every step of the way with us and answered any queries we may have had and gave us all the advice that we wanted. They even held a meet the neighbours event at the sales office over christmas which gave people on the new estate a chance to say hi and get to know each other a bit which i think was a great touch on an overall excellent experience. We can’t thank them or the site team enough for making our home a reality

5 December 2025
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Mark, thank you for your wonderful feedback. We’re delighted to hear that your experience at Harlestone Park exceeded expectations and that Faye, Antonio and Khushi provided such professional support throughout your Assisted Move journey. It’s also great to know that our 'Meet the Neighbours' event helped create a sense of community, and we’ll be sure to share your kind words with all of the Harlestone Park team. We wish you many happy years in your beautiful new home. Kind regards, Laura

Rated 5 out of 5 stars

Great finish on our new home.

Sales staff could not have been more helpful. Particularly Rawail and Damon at the start of the process guiding us through all the forms. We would like to thank them both. After we moved in Paul and Hayley have taken over and have been good at sorting out the minor problems.
Jamie and Liam have resolved issues in a timely and professional way. The good humor and friendly approach in all our dealings with them has greatly assisted in us settling into our lovely new Bloor home.

31 March 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Jan, thank you so much for your fantastic 5* review! It is great to hear that you have been impressed with your Bloor home journey from start to finish. I will be sure to pass on your kind words to all the team. Best wishes, Laura

Rated 5 out of 5 stars

The Brambles, Long Lawford

My partner and I recently completed on our first home with Bloor at their Brambles site in Long Lawford on 12th June. From our initial visit to view the homes available, through to reserving, choosing our options, watching the progress of the build and finally completing, the whole process was smooth and straightforward.

The sales team (Paul, Mandy and Damon) have been incredibly helpful throughout, and we have already been recommending them to friends and family. We are absolutely delighted with our new home, and any issues we have encountered have been resolved promptly and efficiently.

Overall, we have had a fantastic experience and are so pleased with our decision to buy with Bloor.

22 June 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Charlie, thank you for your wonderful feedback and congratulations on your first home! We’re delighted to hear that your experience at Brambles has been so positive from start to finish. Paul, Mandy and Damon will be pleased to know their support made such a difference, and we’re glad any issues were resolved quickly. Thank you for recommending Bloor Homes, and we wish you all the very best, Laura

Rated 4 out of 5 stars

Making Our Dream Home a Reality

Professional as well as friendly approach. Thanks you for helping us to buy a home away from home. Three cheers to Harlestone Park Team (Antonio, Faye and Khusi)..

26 March 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Prashant, thank you for your kind words. We are delighted to hear that you have had such a positive experience purchasing your dream home. We will be sure to pass on your words of thanks to Antonio, Faye and Khusi. Wishing you all the best, Laura

Rated 5 out of 5 stars

Excellent Experience at Saxon Park

We had a fantastic experience with the Bloor sales team at the Saxon Park development. We were looking for a 4-bedroom home, and Christian was particularly helpful in guiding us through the available options and helping us find the right property for our needs.

Both Christian and Lyndsey were extremely supportive throughout the entire process. They were patient, attentive to our requirements, and provided valuable advice when selecting upgrades for our new home.
Overall amaizng experience , would definitely recommend

30 May 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Sumit, thank you for sharing your experience with us. It is always so lovely to hear from happy customers. I will certainly pass on your kind comments to Christian and Lyndsey who I'm sure will be delighted to hear that they made your home buying journey an enjoyable one! Thanks for choosing us and we wish you all the best, Laura

Rated 5 out of 5 stars

Bloor homes have been absolutely…

Bloor homes have been absolutely amazing to us and have managed to get us into our dream home in such a quick process!

Every step of the way they have been so helpful and honestly can’t thank them enough!

Christian is a top bloke and made everything so easy for us so if you’re ever unsure with what you want or you need help with anything he is your man!

Lyndsney has also been amazing and has helped us get our dream first home so a big thank you to her aswell!

4 April 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Luke, thank you for taking the time to share your experience with us. We are so pleased to hear of the service you’ve received from the Saxon Park team. They all work really hard to give you the best possible experience and it’s great to know that Christian and Lyndsey have made a lasting impression on you. We wish you many happy years in your new Bloor Home. Kindest regards, Laura

Rated 5 out of 5 stars
Bloor Homes & Fitchett by Bloor logo

Reply from Bloor Homes & Fitchett by Bloor

Hi Kelly. Wow – thank you so much for your kind and thoughtful review! It has truly made our day to hear how much you enjoyed your experience with our Thorsten Field's team. We're incredibly grateful for your support and thrilled that Damon and Julie provided you with such exceptional service. All the best, Laura

Rated 5 out of 5 stars

Julie and Damon in the sales office…

Julie and Damon in the sales office were absolutely amazing , and Tom on our house intro (how it all works and what to expect etc)

21 June 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Yvonne, we are thrilled to hear about your positive experience with Julie, Damon and Tom. It's wonderful to know that they provided you with such exceptional service and support throughout your journey. We will be sure to pass on your feedback to all of the team. Thanks again for your support and we wish you all the very best, Laura

Rated 5 out of 5 stars

Sophie was wonderful showing us Bloor…

Sophie was wonderful showing us Bloor homes today. Friendly, helpful, knowledgeable and highly professional. Very impressed with both Sophie and the homes.

21 June 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Iain and thank you for taking the time to share a fantastic 5* review! Best wishes, Laura

Rated 5 out of 5 stars

Good sales experience

Approachable, very helpful and always quick to respond to our queries.

23 April 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Barbara and thank you for sharing your 5* review. We truly appreciate your support. We wish you all the best, Laura

Rated 5 out of 5 stars

I’m in the process of buying my first…

I’m in the process of buying my first home and the team at bloor couldn’t be making it an easier and amazing experience! They are a great time and so lovely!

21 June 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi there, thank you so much for your wonderful review. We’re delighted to hear that your experience so far has been such a positive one. Buying your first home is a special milestone, and it’s fantastic to know that the team has helped make the process easy and enjoyable. We'd love to share your kind words with the team if you are happy to share which development you have purchased at. Thanks again and we looking forward to supporting you to completion and beyond. Best wishes, Laura

Rated 5 out of 5 stars

Saxon Park, Desborough

Christian & Lindsay extremely helpful and friendly. Answered all our queries. Very professional.

20 June 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi there and thank you for sharing your 5* review with us. We understand that buying a home can feel overwhelming at times, and it’s incredibly rewarding to know that our team helped make the process smooth and stress-free for you. All the best, Laura

Rated 5 out of 5 stars

Amazing Experience - Saxon Park

The Saxon Park development, in Desborough, made the process easy for us and were extremely helpful. We always knew what was happening and the turn around time of us reserving, to the completion day, was less than a month! This is due to our brilliant sales advisor, Christian, who kept everyone involved informed. We love our new home!

29 May 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Lily, thank you for your fantastic review and letting us know that you have been impressed by the build quality of your Bloor home and the customer service you have received throughout your buying process from the team. I will gladly pass on your kind words. Best wishes, Laura

Rated 5 out of 5 stars

Honestly cannot recommend Bloor enough

Honestly cannot recommend Bloor enough. From the moment we went to see the site at Suttonfields, we know that where we wanted to be. The team there were absolutely fantastic, Sue is singlehandedly the reason we are where we are today, so kind and welcoming, knowledgeable and thoughtful, we will forever be grateful for the part she played in our journey. Hannah is fantastic too, helping us work out what worked for us in terms of extras etc. Both just and absolute credit to their company.

20 June 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi James, thank you so much for your wonderful review. We’re thrilled to hear how positive your experience at Suttonfields has been and that you knew from your very first visit that it was where you wanted to be. It’s especially lovely to hear how much of an impact Sue and Hannah have had on your home-buying journey. We’ll be sure to share your kind words with them and the wider team. Thank you for choosing Bloor Homes and we wish you all the best, Laura

Rated 5 out of 5 stars

New Start in a beautiful new home

We’ve been in our new home at The Meadows, Cullompton for just over three weeks now and are absolutely delighted with our purchase.

From our very first visit, Kate and Maisie were fantastic throughout the entire sales process. They were friendly, knowledgeable, and always happy to answer our questions, making what can often be a stressful experience feel smooth and straightforward. Their communication and support from reservation through to completion were excellent.

A special thank you also goes to Kate and Maisie for patiently putting up with our many visits to the show home while we were making our decision! Nothing ever seemed too much trouble, and they always took the time to answer our questions and make us feel welcome. Their enthusiasm and professionalism really helped us feel confident that we were making the right choice.

We are particularly impressed with the layout of our home. The design has been very well thought out, making great use of the space and creating a home that is both practical and comfortable for everyday living.

Like any new-build home, we’ve had a few snagging items that needed attention, but these are currently being addressed and the team has been responsive and helpful throughout the process. It’s reassuring to see that customer care continues after moving in.

Overall, our experience with Bloor Homes has been very positive, and we would happily recommend The Meadows to anyone looking for a high-quality new home in a great location. Thank you to Kate, Maisie, and the wider team for helping us settle into our new home.

27 May 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Donna, I would like to start of by saying thank you so much for your kind and generous review. We’re so happy to hear that Kate and Maisie have made your experience a positive one. Our teams all work really hard to ensure that every step, from first inquiry to handing over the keys, is as stress free as possible. It’s wonderful to hear that you felt truly taken care of throughout the journey. Enjoy your beautiful new home, and thanks again for choosing us! Laura

Rated 5 out of 5 stars

I am extremely satisfied with the…

I am extremely satisfied with the after-sales and warranty service provided by Bloor Homes. The entire process was well organised, responsive, and demonstrated a genuine commitment to customer satisfaction.
The technician who attended my home was highly skilled, professional, and meticulous in his workmanship. He carried out the remedial works with great care and attention to detail. I particularly appreciated the effort made to protect my home during the work, minimising dust and avoiding unnecessary mess or disruption wherever possible.
Most of the issues have now been successfully resolved, and I am very pleased with the overall outcome. I would like to thank Bloor Homes and their team for delivering such a high standard of customer care and service.

18 June 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi there, and thank you for your fantastic 5* review. We're delighted to hear that you've been so pleased with the service provided by our team and that the remedial works were carried out with professionalism and care for your home. We strive for 100% customer satisfaction so it is great to hear of your experience. We truly appreciate your kind words and are thrilled that you're happy with the outcome. We wish you all the very best in your new home. Kindest regards, Laura

Rated 5 out of 5 stars

Where do I begin what an amazing crew…

Where do I begin what an amazing crew Faye ,Kushi and Antonio , Callum and of course the notorious Rick the site manager these people are a credit to your company from the initial meeting Faye and Kushi they have been amazing nothing too much trouble , no hard selling just listening accommodating and going over and above board to make this a magical experience and making the whole buying a new home amazing 🤩 5 star team who deserve all the awards out there well done guys & girls 5 star ⭐⭐⭐⭐⭐

19 June 2026
Unprompted review
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Reply from Bloor Homes & Fitchett by Bloor

Hi Gary, thank you so much for your wonderful review. We are so pleased to hear of the service you’ve received from our Harlestone Park team. They all work really hard to give you the best possible experience and it’s great to hear that our sales and site team have left a lasting impression on you. We will be sure to pass on your words of thanks to Faye, Kushi, Antonio and Rick! Wishing you all the best in your new home, Laura

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