I didnt like the questions - some were too simplistic without nuance and others i agree d with part of the question, but not all of it. Questions that stated X AND Y = A - I often agreed with X OR Y... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I took one of Blossomup's personality quizzes. I didn't realize or forgot that this came with a 7-day free trial so later a $25 charge showed up for my first monthly subscription. I emailed Bloss... See more
Company replied
I appreciated the range of issues covered in the questionnaire, and the five-step opinion scale. Taken together, they got me to reflect on what view on a spectrum of public policy issues and my motiv... See more
Company replied
Fun test, fun dynamic. Just don't expect the results to have real value for someone else. They are exclusively for your personal use. It will allow you to diagnose and improve in certain areas. And th... See more
Company replied
Company details
Written by the company
BlossomUp is a dynamic and innovative B2C SaaS company in the Personal Growth space. We create products that help users get to know themselves better and make significant progress in their Personal Growth journey. We are dedicated to creating innovative products that help improve the lives of our customers.
Contact info
United States
- hello@blossomup.co
- blossomup.co
4.0
Great
20k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
cancel
Buyer Beware!
This company is a scam. I bought a £1 personality test a few months ago and it has been regularly charging me payments ever since, totalling more than £100. I can't cancel as I didn't sign up for a subscription and therefore don't have an account and password.
UPDATE: Having been contacted directly by Blossom Up, I have now been able to cancel the unwanted subscription and have been promised refunds for additional charges to date. As a result, I think the company isn't a scam and I'm sure they do have customers who value their services. However, I do think they operate unfair sharp marketing practices. Buyer beware!
7 March 2026
Unprompted review
Reply from Blossomup
Hi Maureen,
Thank you for reaching out. We take concerns like this very seriously and want to help you resolve it. We’ve already asked for some additional information from you so we can investigate your case fully. If you’ve already provided this or contacted us, please share your ticket number so we can follow up directly.
When you signed up, login details were sent to your email, allowing you to access and manage your account. If you didn’t receive these details or are having trouble logging in, our team can assist you.
If you haven’t contacted us yet, you can reach our support team here: https://support@iq-institute.org
, and we’ll guide you step by step.
To cancel any subscription, there are three options:
1. Through your account via email login: Use the temporary password in your Purchase Confirmation email to log in and manage your subscription.
2. Via our website footer: Click the “Cancel” button at the bottom of https://blossomup.co/
, no login required.
3. Through Customer Service: Email us at support@iq-institute.org
, and we’ll assist with cancellation and refunds if applicable.
We’re here to make sure this is resolved quickly and clearly.
Best,
BlossomUp Support
The website seems promising
I was having difficulty trying to cancel the subscription before being charged $30 month. The app seems promising but not happy with difficulty cancellation and being forced to leave a review. Update: I emailed them and they quickly fixed the issue. The site seems like it contains a lot of helpful info. I haven’t used it enough to leave a thorough review
4 March 2026
Reply from Blossomup
Hi Bryan,
Thank you for sharing your feedback, and we’re sorry to hear that your experience has been frustrating. We want to clarify that leaving a review is completely optional and should never prevent you from managing your account or canceling a subscription.
If you’d like to cancel your subscription, there are three ways to do so:
1. Through our website: When logged into your account, you can go to the Membership page. A Purchase Confirmation email was sent after your purchase, which includes a temporary password you can use to log in and manage your account.
2. Via our website footer: Simply click the “Cancel” button at the bottom of the website: https://blossomup.co/. This option doesn’t require you to log in.
3. Through Customer Service: You can also cancel by contacting our Customer Service team at https://help.blossomup.co/hc/en-us/requests/new, and we’ll be happy to assist you.
If you’ve already reached out to our support team, please feel free to share your ticket number so we can locate your case quickly and help resolve this for you.
We appreciate your feedback and are always working to make the experience clearer and easier for our users.
Best,
BlossomUp Support
Trick you into a $50 subscription
The way they sell the initial service is basically a trick to then bill you $50 before you realise there’s something to cancel. Avoid is basically a scam
9 February 2026
Unprompted review
Reply from Blossomup
Hi David,
Thank you for sharing your feedback. We’re sorry to hear that your experience left you feeling this way, and we understand how concerning unexpected charges can feel.
Our intention is to make the process as transparent as possible. The initial fee provides access to detailed results, and any membership or subscription options are presented during checkout before a purchase is completed. We never intend for users to feel misled, and feedback like yours is important in helping us review how clearly this information is communicated.
If you believe you were charged incorrectly or would like us to review your account and billing history, please contact our support team here: https://help.blossomup.co/hc/en-us/requests/new
. Our team will be happy to investigate and assist you further.
Best,
BlossomUp Support
Surprise fee
Surprise fee. Confusing website that hides log in and cancelation instructions. 100% it's a scam.
Hard disagree with everything they replied. I made sure I didn't click any boxes that mentioned trials. The trial they are talking about apparently you cannot refuse. Even on the website it's so hidden how to cancel they have to send you cancellation instructions that time out. When I finally figured out how to cancel I had at least 5 prompts of additional offers I had to click through before it was cancelled.
2 March 2026
Unprompted review
Reply from Blossomup
Hi Kyle,
We’re sorry to hear about your frustration and appreciate you sharing your feedback.
We have requested additional information so we can assist you.
The test itself can be completed for free, and the small fee at the end is only required if you choose to unlock the Premium Results Report and access all premium features. This also includes a 7-day trial of our full platform, which can be cancelled at any time while keeping your report.
We aim to make pricing and account management clear on the checkout page, in the confirmation email, and through our support system. If you had trouble accessing your account or cancelling your trial, please reach out to our team at https://help.blossomup.co/hc/en-us/requests/new, and we’ll assist you promptly.
Thank you for your feedback — it helps us improve our platform and communication for all users.
Best regards,
BlossomUp Support
Very deceptive
They invite you to take a survey and get results. They say it's a 5-minute survey and make no mention of cost. They survey actually took 15-20 minutes, and at completion they notify you that it will cost $1.95 to get your results. Very deceptive! I went ahead and paid because I was frustrated that I wasted 20 minutes--this is exactly what they want you to do. It also subscribes you to an ongoing plan that is, I think, $19.95 per month, starting after 7 days. So after I got my report I had to cancel the subscription. They make you say "no thanks" to about 10 different offers during the cancellation process. Then I tried to have my account completely deleted, but they won't do that unless you provide them your driver's license and a utility bill--supposedly for verification purposes, but I'm sure it's so that they can keep your data as I've never had a company require this for account deletion.
4 March 2026
Unprompted review
Reply from Blossomup
Hi Hunter,
We’re truly sorry to hear about your experience and appreciate you taking the time to share such detailed feedback.
We aim to be transparent about pricing. The initial fee unlocks the Premium Results Report and includes a 7-day trial of our premium features. If the trial is not cancelled within that period, it transitions into a recurring subscription. This information is provided on the checkout page and in the confirmation email. That said, we understand how the timing and presentation may have felt frustrating, especially after investing more time than expected in the assessment. Your feedback is valuable and helps us improve clarity.
Regarding account deletion, identity verification is required in certain cases to protect user privacy and prevent unauthorized deletion requests. This process is designed to safeguard personal data — not to retain it improperly. We do not sell personal data to third parties.
If you would like assistance reviewing charges, confirming cancellation, or completing an account deletion request, please contact us directly at https://help.blossomup.co/hc/en-us/requests/new
and our support team will prioritize your case.
We appreciate the opportunity to address your concerns.
Best regards,
BlossomUp Support
THIS IS FRAUD
THIS IS FRAUD! VERY deceptive Scheme auto renewing; while the test performed for £1.95 is excellent, I unwittingly signed up to auto renewal for £24 monthly beginning immediately . I tried to cancel this but got barraged by a phony quiz page ; DONT SIGN ONTO THIS SCAM
3 March 2026
Unprompted review
Reply from Blossomup
Hi Gail,
We asked for additional information to better understand your experience, and we’re truly sorry to hear how upsetting this situation has been. We understand how concerning it can feel to believe you were enrolled in an auto-renewal unintentionally.
To clarify, the £1.95 payment is for access to the detailed results. Any subscription enrollment requires an active selection at checkout. That said, we take concerns about recurring billing very seriously and want to ensure everything is clear and properly resolved for you.
Meanwhile, there are three ways to cancel your subscription:
1. Through our website: When logged into your account, go to the Membership page. A Purchase Confirmation email was sent to you containing a temporary password to log in and manage your account.
2. Via our website footer: Simply click the “Cancel” button at the bottom of our website: https://blossomup.co/
(this option does not require login).
3. Through Customer Service: You can contact our team directly here:
https://help.blossomup.co/hc/en-us/requests/new
We’ll be happy to review your case and assist with cancellation and any eligible refund.
Please reach out so we can make sure this is handled promptly and correctly for you.
Best,
BlossomUp Support
Hidden subscription and charges even after cancellation!
I was charged twice for a subscription I never agreed to. I only intended to pay for a one-time test result. To make matters worse, the cancellation email was hidden in my spam folder, and the website's cancellation function didn't work initially.
Even though I have finally managed to cancel now, I am still seeing pending charges. I have already contacted support and filled out their refund form, but I am still waiting for my money back.
BlossomUp: I demand a full refund for all unauthorized charges immediately. If this is not resolved within 24 hours, I will finalize the chargeback through my bank and report this as a fraudulent business practice to the German Consumer Protection Agency.
1 January 2026
Unprompted review
Reply from Blossomup
Hi Kelly,
We’re very sorry to hear about the difficulties you’ve experienced and appreciate you bringing this to our attention.
We take all concerns about billing and subscriptions extremely seriously. The fee for unlocking your Premium Results Report includes a 7-day trial of our full platform, which can be cancelled at any time. It sounds like there was a frustrating experience with the cancellation process, and we sincerely apologize for any inconvenience or confusion caused.
Please rest assured that we are reviewing your account and the pending charges immediately. Our goal is to resolve this as quickly and fairly as possible. If you haven’t already, please make sure to follow up directly via https://help.blossomup.co/hc/en-us/requests/new with your account details so our billing team can expedite the refund process.
We appreciate your patience, and we are committed to resolving this matter promptly while improving our processes to prevent similar issues in the future.
Best regards,
BlossomUp Support
This is some ridiculous scam that I…
This is some ridiculous scam that I never signed up for, and am being charged for, then when I use their pretended cancel link, it tells me I don't have an account... which is true, in that I never signed up for any such nonsense... so why/how am I being charged??
22 February 2026
Unprompted review
Reply from Blossomup
Hi there,
We’re truly sorry to read this and completely understand how upsetting it must feel to see a charge for something you believe you never signed up for. Please know that we take situations like this extremely seriously. We have already requested additional information so we can urgently investigate what may have happened.
If our cancellation page indicates that no account exists, it may mean the subscription may be associated with a different email address or that there was a typo entered during checkout. In some cases, users may not realize which email was used at the time of purchase. That’s why we need a few details to securely locate the transaction and get to the bottom of this right away.
Please contact us directly through our official support form so we can prioritize your case:
https://help.blossomup.co/hc/en-us/requests/new
Please give us the opportunity to investigate and make this right for you.
Best regards,
BlossomUp Support
Deceptive automatic subscription
They deceive you with some sort of survey or test, and if you purchase the results for a small fee, you are automatically subscribed at $29.95 a month. Very deceptive practice. Then they request more information from TrustPilot (in order to “resolve” the issue), which was resolved the moment I figured out how to cancel. It requires time to follow back up, most likely they are hoping you don’t follow thru so that your review may be taken down. Again, very deceptive practice, and their surveys are a joke. $29 a month? YouTube and ChatGPT are only $20, and they actually provide value for the money!
21 February 2026
Unprompted review
Reply from Blossomup
Hi David,
We're very sorry to hear about your experience and appreciate you bringing this to our attention.
We’ve requested some additional information from you so that we can fully understand your query and resolve it as quickly as possible.
Our goal is to provide a high-quality Personal Growth platform with premium features such as a Premium Results Report, personalized insights, expert content, a variety of assessments, and a Personal Growth Tracker to support your personal growth journey.
Unlike some sites that charge much higher fees upfront, we let you experience the test for free so you can see what it’s about. The small fee provides access to your full Premium Results Report along with a 7-day trial of all premium features. You can cancel anytime during the trial and still keep your report.
We provide detailed information about pricing on the pricing page, checkout page, and in the order confirmation email to ensure transparency. We understand how this may have felt unexpected, and we’re here to clarify and resolve any concerns.
We stand by our product and offer a money-back guarantee. Please reach out to us at https://help.blossomup.co/hc/en-us/requests/new, and our team will review your account and assist you further.
Thank you for your feedback and for giving us the chance to improve.
Best,
BlossomUp Support
Buyer beware
I signed up for the one off IQ test which was interesting and I didn’t mind paying the small fee for, But beware you cannot cancel I have tried three times and no email to confirm that they promised. So now I’m left unable to Cancel the subscription. Scam avoid at all costs
22 February 2026
Unprompted review
Reply from Blossomup
Hi Karen,
We’re very sorry to hear about your experience and the difficulty you’ve faced while trying to cancel. That is certainly not the experience we want for our users.
We have also requested additional information so we can locate your account and assist you as quickly as possible.
In the meantime, please note that there are three available ways to cancel your subscription:
1. Through our website: When logged into your account, you can go to the Membership page. A Purchase Confirmation email has been sent, containing a temporary password for you to log in and manage your account on our website.
2. Via our website footer: Simply click the “Cancel” button at the bottom of the website: https://blossomup.co/. This option doesn’t require you to log in.
3. Through Customer Service: You can also cancel by contacting our Customer Service team at https://help.blossomup.co/hc/en-us/requests/new, and we’ll be happy to issue a refund and assist you further.
If you were expecting a confirmation email and did not receive one, it may have been filtered into your spam or junk folder, but our team can still verify and process the cancellation manually once we have your details.
Please contact us via the support link above so we can prioritize your request and make sure everything is fully resolved for you.
Best regards,
BlossomUp Support
Total scam
Total scam. Did the political compass test and right at the end it asked for £1.95 to see the results, I paid it as a lot of thought and consideration had gone into my answers and I wanted to know the results. What I didn’t realise was in paying the £1.95 I had then subscribed to blossom up. I did have my suspicions and checked my phone subscriptions and it didn’t show there, however, 7 days later a further £24.95 had come off my bank account. I have now managed to cancel the subscription but please beware, this was not at all obvious that I had signed up to a subscription and I feel to be very fraudulent.
*Edit I contacted blossom up asking for a refund and they were very quick to refund the subscription fee which I very much appreciate so I have added a star to my review
22 February 2026
Unprompted review
Reply from Blossomup
Hi Carine,
We're very sorry to hear about your experience and appreciate you bringing this to our attention.
Our goal is to provide a high-quality Personal Growth platform with premium features such as a Premium Results Report, personalized insights, expert content, a variety of assessments, and a Personal Growth Tracker to support your personal growth journey.
Unlike some sites that charge much higher fees upfront, we let you experience the test for free so you can see what it’s about. The £1.95 fee gives you access to your full Premium Results Report along with a 7-day trial of all premium features. You can cancel anytime during the trial and still keep your report.
We provide detailed information about pricing on the pricing page, checkout page, and in the order confirmation email to ensure transparency. We understand how it might feel unexpected, and we’re very sorry for any confusion this caused.
We stand by our product and offer a money-back guarantee. Please reach out to us at https://help.blossomup.co/hc/en-us/requests/new, and our team will be happy to review your account and assist you further.
Thank you for your feedback and for giving us the chance to improve.
Best,
BlossomUp Support
Scam Alert! Unauthorised Subscription, Impossible to Cancel!
Scam! They signed me up for a monthly subscription without my consent. When I tried to cancel, they demanded my full card details and a membership number (which I don’t have as I never signed up)—just to contact support. I can’t even log in as I never created an account with them. The system seems designed to trick you and make it impossible to cancel. Fortunately, I’ve blocked them through my bank, but beware—do not trust this service.
20 February 2026
Unprompted review
Reply from Blossomup
Hi there,
We’re very sorry to read about your experience and understand how upsetting this situation must feel. Please allow us to clarify a few important points.
A subscription is only activated after a user completes the checkout process and accepts the terms presented at that stage.
There are three ways to cancel your subscription:
Through our website: When logged into your account, you can go to the Membership page. A Purchase Confirmation email has been sent, containing a temporary password for you to log in and manage your account on our website.
Via our website footer: Simply click the 'Cancel' button at the bottom of the website: https://blossomup.co/. This option doesn’t require you to log in.
Through Customer Service: You can also cancel by contacting our Customer Service team.
They keep taking 25 pound out my bank
They keep taking 25 pound out my bank, and its very hard to cancel!!!
Reported
19 February 2026
Unprompted review
Reply from Blossomup
Hi Shane,
Upon review, it appears that we received a support ticket from you and our Support team promptly resolved your concern.
We apologize for any inconvenience and let us know if you have other concerns.
Best,
BlossomUp Support
SCAM ORGANISATION
This is a scam service. You buy a cheap single survey then they continually take funds from you account for a subscription that you didn’t sign for and you can’t cancel . DO NOT USE
17 February 2026
Unprompted review
Reply from Blossomup
Hi Garrie,
Thank you for sharing your feedback — we’re very sorry to hear about the frustration you experienced.
Our assessments are free to take, and the small fee provides access to the full Premium Results Report and the complete Personal Growth platform, which includes detailed insights and personalized analysis. Subscription details, including pricing, renewal terms, and cancellation instructions, are clearly provided at checkout and in the confirmation email. We understand how this may sometimes be missed, and we sincerely apologize for any confusion or inconvenience.
If you are having trouble managing your subscription or requesting a refund, our support team is ready to assist you directly:
https://help.blossomup.co/hc/en-us/requests/new
We value your feedback — it helps us improve transparency, clarity, and the overall experience for all users.
Best Regards,
BlossomUp Support
(borderline) scam
*Poor quality tests / feedback (seems AI generated, not professional).
*Hard to cancel subscription (I had to answer about 5 questions with “no,” which were supposed to keep me from going ahead).
*Deleting account requires government-issued photo ID + proof of address (e.g., a utility bill or bank statement issued within the last 3 months) even though none of this personal information was included in my profile in the first place (how are they supposed to identify me that way?
17 February 2026
Unprompted review
Reply from Blossomup
Hi Alexander,
Thank you for sharing your feedback — we’re sorry to hear that your experience did not meet your expectations.
Our assessments are designed to provide a detailed Personal Growth Report and actionable insights. We understand that the format or depth may not always align with everyone’s expectations, and your feedback regarding the quality of the reports is valuable to us.
Regarding account deletion and subscription management, we require proof of identity for security purposes to ensure the safety of personal data. This process helps us protect users from unauthorized requests and comply with data protection regulations. We understand that this may feel burdensome and appreciate your feedback on how we can improve transparency and clarity around these requirements.
If you would like assistance reviewing your subscription, accessing your results, or completing account deletion, our support team is happy to help and can be contacted directly here:
https://help.blossomup.co/hc/en-us/requests/new
We value your feedback — it helps us improve both our services and our processes for all users.
Best Regards,
BlossomUp Support
My daughter done a test and signed up…
My daughter done a test and signed up for the £1.95 trial and the £24.95 7 days later rolling on every 4 weeks. She immediately went in to cancel and a link was sent but as she tried to hit the button to cancel it seems to be frozen … We have tried emailing company and trying to cancel but CANT get anywhere … I feel she has been scammed
12 February 2026
Unprompted review
Reply from Blossomup
Hi M,
Thank you for sharing your feedback — we’re very sorry to hear about the difficulties your daughter has experienced.
Our assessments are free to take, and the £1.95 fee provides access to the full Premium Results Report and a 7-day trial of the BlossomUp platform. Subscription details, including pricing and renewal terms, are included at checkout and in the confirmation email. We understand that technical issues with canceling a subscription can be stressful, and we apologize for any frustration caused.
Our support team is ready to help review the account, ensure the subscription is properly canceled, and assist with any refunds if appropriate. Please contact them directly here:
https://help.blossomup.co/hc/en-us/requests/new
We appreciate your feedback — it helps us improve clarity, transparency, and the overall experience for all users.
Best Regards,
BlossomUp Support
Scamming money
Site takes a small payment, hides itself from apple subscriptions so it's very hard to cancel and then takes money from you ~£25.
You have to then go through trying to cancel on the app, repeated blockers trying to get you to stay, 1 month free, pause membership etc. Poor UX and awful customer experience.
Don't bother, honestly they make this as hard as they can to try and get you to stay. Also, the subscription fee is insanely high on a per month basis.
Note that the majority of positive reviews are 1-2 lines (could be from incentivised people). Look at the lower review where people are being scammed out of money via tricky subscription methods. As soon as negatives come in they balance up with positives, feels dodgy.
10 February 2026
Unprompted review
Reply from Blossomup
Hi Simon,
Thank you for sharing your feedback — we’re very sorry to hear about the frustration you’ve experienced.
Our assessments are free to take, and the small fee provides access to the full Premium Results Report and the complete Personal Growth platform, which includes detailed results, expert content, personalized insights, and a 7-day trial. Subscriptions can be canceled at any time, and we aim to make pricing and subscription details clear on the website, during checkout, and in the confirmation email.
There are three ways to cancel your subscription:
Through our website: When logged into your account, you can go to the Membership page. A Purchase Confirmation email has been sent, containing a temporary password for you to log in and manage your account on our website.
Via our website footer: Simply click the 'Cancel' button at the bottom of the website: https://blossomup.co/. This option doesn’t require you to log in.
Through Customer Service: You can also cancel by contacting our Customer Service team.
We understand that unexpected charges and difficulties canceling a subscription can be frustrating. Our support team is ready to assist with reviewing your account, canceling subscriptions, or processing refunds where appropriate. Please contact them here: https://help.blossomup.co/hc/en-us/requests/new
We appreciate your feedback — it helps us improve transparency, clarity, and the overall experience for all users.
Best Regards,
BlossomUp Support
Got subscribed without knowingly consenting
Did a test and paid a couple of dollars to view the results. Unknowingly got signed up to a $45AUD per month sub without consent! Went back through emails and found this info right at the very, very bottom of the purchase confirmation (for the report) receipt email. This was never made clear on the website at the time of purchasing the report. Total lack of transparency. I’m a single mum struggling to put food on the table and it was a RUDE SHOCK to see the debit come out of my already skinny bank balance today. Sham of a company relying on subscriptions by omission - where people don’t realise they’ve signed up and don’t cancel the ‘free trial’ in time to avoid subscribing. Instead they should make the subscriptions transparent and clear so that people knowingly CONSENT at point of sale. DO BETTER.
9 February 2026
Unprompted review
Reply from Blossomup
Hi Caroline,
Thank you for sharing your feedback — we’re very sorry to hear about the frustration and financial stress this experience caused.
Our assessments are free to take, and access to the full Premium Results Report and complete personal growth platform is offered through a subscription-based membership. The introductory fee provides access to results, premium features, and a 7-day trial, with the ability to cancel at any time. We aim to provide clear information about pricing and subscriptions on our pricing page, during checkout, and in the order confirmation.
We take concerns about transparency and billing very seriously. We have sent you a message asking for your details and our support team is happy to review your account, assist with cancellations, and help resolve any issues, including refunds where appropriate. Please contact us via our support form if you have concerns via: https://help.blossomup.co/hc/en-us/requests/new
We truly appreciate your feedback — it helps us improve clarity and the overall experience for all users.
Best regards,
BlossomUp Support
Trouble cancelling but looks like some help from CS.
Update: heard from a cs rep Faye who did reverse the nearly $30 charge. I appreciate her help. It was very frustrating to try to cancel something with no phone number, no address, etc. And I disapprove of their practice of giving you a MONTHLY subscription when you pay for a one time test and it is not clear, not easy to cancel. Since when it is good business practice to force this on so many--we GIVE you a subscription and it's up to the customer to find the way to cancel? Who is even looking for a subscription until one is charged? I feel bad for anyone who had this happen with a debit card or cashapp or paypal. I paid with a credit card, and the credit card has agreed to help me if I get charged any more.
Customer service rep said I spelled my own email incorrectly and that is why they could not contact me. If that is true, their email to me would have been bounced back, right to them and they would have know I never received a receipt or notice of a subscription.
I personally feel this type of subscription practice should not be allowed at all. It puts the work on the unsuspecting customer.
They lost a customer for life with me.
I paid for and took one of their online tests for $1.95 on 1-289-26. No results every received and then, all of a sudden they have signed me up for nearly $30 bucks a month subscription, without my consent or authority. I have reported BlossomUp and bloominto to trust pilot and the BBB and my bank. I never agreed to any subscriptions and only receive the same emails over and over again to check spam folders, or they cannot find my email (although they emailed me several times) or they need a registration number--which I do not have because I never signed up for any subscription. I expect more form replies and will have to deal with this with my credit card and or small claims court. I have sent letters to what address I could find for them. They make it impossible to know how to cancel something I never authorized to begin with.
Also, I could not find a mailing address for either bloominto or blossumup. None.
In addition, notice the "positive" reviews seem to be mostly invited reviews. And the complaints are initiated by customers.
Finally, the suggested ways to cancel a subscription do not work as I never authorized a subscription so have no account number. I tried all their suggestions, but am left now with a charge for a subscription I did not authorize and do not want.
Edited: I just now tried all their suggestions to cancel based on their reply to my review. Again, nothing. I don't have an account number and using the cancel button at the bottom of their webpage didn't do anything. I submitted that way MANY TIMES. I don't have an account number. I never received a receipt. I have tried and tried to cancel a subscription I never authorized but was still charged $29.95. For the $1.95 charge for the "political" test, I did want the report but NEVER received it after checking and checking and checking so asked for a refund. My credit card refunded the $1.95 and will seek these funds from you. The test sounded interesting, but I received nothing for my money but a subscription that appears impossible to cancel. I have a file of emails back and forth to bloominto and blossumup. Check those.
30 January 2026
Unprompted review
Reply from Blossomup
Hi LauraLee,
Thank you for taking the time to share your detailed feedback — we’re very sorry to hear about the frustration and confusion you’ve experienced.
Our company is a professional business, and we do not tolerate fake reviews. This goes against our own values as well as Trustpilot's guidelines, which we fully adhere to.
There are three ways to cancel your subscription:
Through our website: When logged into your account, you can go to the Membership page. A Purchase Confirmation email has been sent, containing a temporary password for you to log in and manage your account on our website.
Via our website footer: Simply click the 'Cancel' button at the bottom of the website: https://blossomup.co/. This option doesn’t require you to log in.
Through Customer Service: You can also cancel by contacting our Customer Service team.
Our assessments are free to take, and access to the full Premium Results Report and complete personal growth platform is offered through a subscription-based membership. The small introductory fee provides access to results, premium features, and a 7-day trial, with the ability to cancel at any time. We strive to provide clear information about pricing and subscription details on our pricing page, checkout page, and in the order confirmation.
We take concerns about billing, account management, and transparency very seriously. Our support team is ready to review your case, clarify any charges, and assist with resolving any issues, including cancellations or refunds where appropriate. To ensure a secure and accurate resolution, we handle these cases through our support form:
https://help.blossomup.co/hc/en-us/requests/new
We understand that this experience has been frustrating, and we appreciate you bringing it to our attention. Feedback like yours helps us improve communication, account management, and the overall user experience.
Best regards,
BlossomUp Support
Felt like a bit of a scam
Felt like a bit of a scam, took you through test then charge £1.95 for results which is fine but then when you pay it tells you it’s actually a subscription every month which they then make a number of steps and difficult to cancel. The test results are fairly generic. Despite it being a subscription it still wants £1.95 for every different test on top of the subscription price. Feels a lot of hassle and they should be clearer and more honest about pricing upfront.
25 January 2026
Unprompted review
Reply from Blossomup
Hi Paul,
Thank you for sharing your feedback — we’re sorry to hear that your experience felt confusing and frustrating.
Our assessments are free to take, and access to the full Premium Results Report and complete personal growth platform is offered through a subscription-based membership. The introductory $1.95 fee provides access to your first report, premium features, and a 7-day trial, with the ability to cancel at any time. Additional tests are also available individually or as part of the subscription. We strive to be transparent about pricing and subscription details on our pricing page, checkout page, and in the order confirmation.
We understand that managing subscriptions and understanding pricing can sometimes feel complicated. Our support team is happy to assist with reviewing your subscription, canceling, or addressing any billing concerns. Please reach out via our support form:
https://help.blossomup.co/hc/en-us/requests/new
Thank you for your feedback — it helps us improve clarity and provide a better experience for all users.
Best regards,
BlossomUp Support
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.