BLS International  Reviews 

Worst app, they didn't give appointment to genuine student, it's totally scam, i get entry 15 times to the booking window and they kicked me out from there, it's totally waste of time and playing with futures of thousands of students.

My experience with BLS Canada has been nothing short of frustrating and deeply disappointing. Ever since the Consulate General of India stopped accepting walk-ins, the service provided by BLS has deteriorated significantly. Despite countless complaints from applicants, the system remains broken — and it almost feels intentional.

Applicants are often forced to visit the center multiple times (sometimes 3 to 4 times) just to get a straightforward application processed. Staff frequently provide incomplete or misleading information, resulting in unnecessary rejections and delays. Instead of improving the system, there appears to be a complete lack of accountability or desire to streamline the process.

What’s more troubling is the behavior of some staff members — unprofessional, indifferent, and at times, seemingly trained to make the process as opaque and painful as possible. It's hard not to feel like the entire operation is running in tandem with unethical practices and officials who turn a blind eye to the chaos, if not encourage it.

The Indian government needs to take responsibility and address these systemic issues. Public service should not feel like navigating a scam. Many of us are just trying to access basic services with dignity and respect.

Until serious reforms are made, this will continue to reflect poorly not just on BLS, but on the institutions that empower and protect such a deeply flawed process.

Such a shame, i would say a worst provider a worst system. Thousands of students facing challenges while booking appointments, facing challenges is a wrong word to use because you didn't allow them to book. Just shameless people

Typos in emails, "Lost" payment TWICE from THEIR OWN WEBSITE, missing requirements on the website, no way to directly contact them and the call center is full of verbally abused Indians with no access to any sort of information that could actually help people. My bank was concerned that I was being scammed as well due to how unprofessional the emails were and the number of "BLS SCAM" news articles. Plus, they are only "open" during the week from 9-5. I sent my application in on 16/6, and it took until THE VERY LAST DAY OF JULY for them to tell me they only accept bank statements from checking accounts.

If you can: book two appointments in person, one to get told how you (they) screwed up, and the second one to come back with the "proper" documentation. I'm probably going to have to delay my schooling a year because of their inability to run what should be a 90% automated process.

Shocking website that constantly glitches. I cant upload a photo despite it being the right size and format

Absolutely disastrous service in London. Call center has no clue what actually needed and follows general script - we spent money on tons of documents which are non needed. Applied June 26 booking a month in advance, no answer over 4 weeks, had to withdraw son's application since he needs to travel elsewhere, but they cancelled ALL family applications!!! Emails are silent - no response over a week. So our trip is not happening despite we booked all flights.

The only way to apply for visas is via the website. The website has not worked for a week and the phone lines are not answered.

Don't use BLS. You've been warned! As a first country of passage Spain is the worst possible choice due to the mindless incompetency of the people working at the consulate. It doesn't help that the people working here refuse to submit half your documents for no apparent, rational reason. If you haven't already booked your holiday to Spain, and you're not willing to risk 1000s do not trust BLS and the Spanish consulate.

I applied slovakia visa it is amazing and good quick process and respectful ,expert employee mr Anas
Thank you all

I would have gladly given BLS a zero-star rating if the platform allowed it, but unfortunately, the minimum is one star.
The staff at the Brampton branch appear to scrutinize applications for the smallest of mistakes, only to reject them outright. What follows is a troubling pattern: applicants are either forced to reschedule and return for another appointment or pressured into paying $100 for BLS to fill out the forms on their behalf. It’s a situation manufactured to take advantage of urgency.
Many individuals travel from distant provinces, some driving for hours or flying in—only to be met with long, exhausting queues that begin as early as 5 AM. It's a scene of distress, not service. I spoke to several people, and none of them had their applications processed on the first day. Most had to return a second or even third time.
The entire experience brings to mind the bureaucratic inefficiency often seen in some government offices back in India. This is unacceptable. The Indian government should seriously reconsider its contract with BLS or demand significant improvements in their service standards.

Rubbish experience forced to buy a bot at 75£ to access slots,and now the live photo doesn't work trued mire than 50 times with several devices
I am giving up

Slovakia mission they are handling in a good manner , speciality the staff Anas Zahid her hospitality & the way of working is good more thanks to me Ana’s for his helping

I would have given 0, if I had the option to do so. Thieves are running this BLS. They just want money and they don't give shit about people's time. They will deliberately reject your application. I sent them a Landscape application all the other documents were complete but only the format was not Portrait which by the way is not mentioned on there website. They sent back my application. I don't care what purpose does a form fulfill except helping the entity to verify the information and keep the track. Everything was there but still they sent it back. They are looters. They will take your money. BLS IS A BIG LEVEL SCAM.

Ready to book an interview appointment since 6/10/2025, still no slots available. my flight is on 8/27/2025. sent 2 emails, no response. Called once nothing happen, Chatted never worked. I have seen a lot of slots are available since end of June 2025 for individual interview appointment on July 2025 but still not get a chance for family of 2 members. I don't know why.

Customer friendly, courteous staffs

I would have given it 0 points. Shame on you for the poor service. Appointments are only available on the black market. You can't prevent this? The Spanish embassy and consulate in Morocco are aware of this. They've received many written complaints. I hope the Spanish authorities stop working with such a company.

These guys are unbelievably useless, don't know why indian government uses their services. Faced too many issues to list out here. They are so incompetent that if they compete with most incompetent companies in the world, they'll still come in last.

The customer representatives are clueless unqualified people even their supervisors are terrible. I guess they appoint supervisors based on the degree of worthlessness. The more worthless you are the more chance to move up the ladder.

If you call the number listed for BLS for specific city, it still goes to the global center and they have no idea what is going on in that specific center where you supposedly called.

I really hope the indian government get rid of this joke of a company and use services of VFS or some other provider.

After some bad experiences last year - all has changed and I have to say that BLS (here in Dakar) has improved very much. Some small things still with the website and discussions are somewhat limited (they help youm but they will not do it for you, ok?) I am very happy about the experience we had today. The program is made in India (I really had to laugh), but everything went well. We have the date, we have paid - and all is OK. Note: It is YOUR responsibility that you leave enough time for the embassy to eventually ask for additional documents or simply if they have too much to do and it takes instead of 2 weeks maybe 3. This is OK and not BLS's fault. The embassy is only for citizens if you have a problem - point. Spain: congrats for this solution. Its working fine.

I think there is already atleast one review regarding passport size photo taken at centre, ignoring what customer has already brought with them based on the info on the BLS website.

I also literally spent approx 35 pounds at Max Spielmann to get photos for myself and my wife to meet the standard requirements and avoid any photo size related issues at the time of appointment. Still, they didn't even ask for those photos and clicked our photos at the centre as per their 'standard process'. Why this can't be mentioned on the website (along with so many info updates that the website needs)? On the top of that, they don't even tell you the cost of clicking the photo beforehand, along with break up of any other cost. You only get to know this once you pay, which automatically also adds the Courier (Next day) fee of 29.99 as well. Now as a customer, I don't even know if a cheaper option is available as I didn't have time issues. PS: This is my own experience.

I know I will get a standard generic response of 'our review matters and stuff'. But trust me, this is a matter of time before someone highlights this lack of transparency to the relevant regulatory body.

They also need to sort out the 'invalid application' status on their website which randomly occurs after you have submitted the application. It automatically went to 'processing at mission' few days later. There are similar cases from LAST YEAR mentioned online and hence, I know it's not only me who have faced this issue. The fact that it is still happening now shows that customer experience doesn't matter.