While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Chris, Ben and Ashley have been great in helping us to resolve an issue with permissions and access to a Teams channel. We appreciated the regular communication via email and phone call. We wouldn’t h... See more

Rated 5 out of 5 stars

While abroad on a cruise I ran into problems with the ships server and couldn't access files. I use Blucando monthly maintenance contract and they accessed my computer, made sure that all syste... See more

Company replied

Rated 5 out of 5 stars

Contacted them regarding sign-in issues. Prompt response from Charlie van Oeffelen. He had a great telephone manner and understanding of my issue. Logged in quickly and watching him work through the... See more

Rated 5 out of 5 stars

Again I am so grateful for Blucando! I had pop ups coming up repeatedly, claiming to be from Norton, FB, Captcha & McCaffee saying that I had a trojan, a virus or 'suspicious activity' on my sys... See more

Company replied

Company details

  1. IT support and services

Written by the company

Whether you are a company of one or have hundreds of employees, we have the experience and knowledge to fix your problems and find the right solutions for your business as it grows. We are a trustworthy tech support company who you can rely on for transparency, clear communication and high standards of customer care.


Contact info

4.9

Excellent

TrustScore 5 out of 5

75 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Knowledgeable and Great to Work With

We’ve been working with Blucando for about a year now and it's been a positive experience from day one. They are professional, knowledgeable and reliable. Which makes them a pleasure to work with. Communication is always clear and efficient and their approach is both proactive and solutions focused. Blucando consistently demonstrates a strong understanding of their industry and add real value to our partnership. They’ve quickly become a trusted and valued partner and we look forward to continuing our collaboration.

12 June 2025
Unprompted review
Rated 5 out of 5 stars

Blucando are responsive

Blucando are responsive, caring, very knowledgeable, and quick to solve problems. A rarity nowadays in the IT sector. They have excellent staff who go the extra mile to deliver a superb UK based service when required. Definitely recommend.

25 March 2025
Unprompted review
Rated 5 out of 5 stars

As a local business

As a local business, we have had the pleasure of working with Blucando for several years, and couldn’t be happier with them. From day one, their professionalism has been second to none. The whole team is incredibly patient, no matter how complex or simple the issue. What sets them apart is their friendly and approachable manner. They offer clear explanations and support every step of the way with trouble shooting and always there when we need them. They really are a great partner in helping our business run smoothly and I can’t recommend them highly enough. Thank you to all of you for your support and to Claire Smith for sorting several issues today.

13 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent support on an ongoing basis and help desk

I use the team on an ongoing basis to support my small biz. Today my PC was running slow 2 hours before I was due to be a guest speaker on an international webinar!
They sorted it out for me and understood my urgency. Thanks for all the urgent and non urgent support 😀

22 October 2024
Unprompted review
Rated 5 out of 5 stars

Neil & Abdal spent hours on the phone…

Neil & Abdal spent hours on the phone with me helping me with a really confusing issue between my laptop, work account and personal phone. They were friendly, patient and did not give up until they had managed to fix my problem, 3 or 4 hours later! Thank you so so much guys!

3 May 2024
Unprompted review
Rated 5 out of 5 stars

Customer Service at its best.

This company provides outstanding service in my opinion. Ash and Daniel worked patiently through a software issue I had and were most reassuring all the way. I have the greatest trust in the company and I wish you all the very best for the future. I thoroughly recommend this company.

13 May 2024
Unprompted review
Rated 5 out of 5 stars

Don't struggle with IT - go to the experts

Bluecando are brilliant. They are fast, really pleasant to work with - and they get stuff done. As a small business owner there are tech things I can't do / don't have time to do and they're the first place I'll go for help - they've never let me down

22 April 2024
Unprompted review
Rated 5 out of 5 stars

I wouldn't go to anyone else for IT support

Over the years, I have experienced IT support from various companies and Blucando are by far the best. They are quick to respond and to resolve issues. I have sometimes felt that other companies prioritise clients according to the size of the business but this is not the case with Blucando who have never kept me waiting for support. In this latest instance, Vinnie Itani provided the usual excellent and efficient service in a polite and friendly manner and with minimal disruption.

9 January 2024
Unprompted review
Rated 5 out of 5 stars

Such an efficient company

Such an efficient, knowledgeable and friendly bunch of people!
Call backs are prompt, issues dealt with patiently, and they never make me feel daft!

7 December 2023
Unprompted review
Rated 5 out of 5 stars

Great service!

Vinnie did a great job helping to sort out my problem accessing work emails on my phone following the implementation of a security feature. Super helpful and understanding with my somewhat limited knowledge! Thank you!

29 November 2023
Unprompted review
Rated 5 out of 5 stars

Great support

Quick acknowledgement of our issue. Positive interaction and communication with Ashley. Resolution of the issue with a helpful summary of what caused the problem and how it was resolved.

16 November 2023
Unprompted review
Rated 5 out of 5 stars

Wonderful Company

This is a great company with excellent customer service. Ashley was so helpful in sorting out my problem which had defied my efforts. He was a credit to the company and showed excellent customer handling skills. I never hesitate to recommend Blucando to others.

10 November 2023
Unprompted review
Rated 5 out of 5 stars

Blucando are excellent

Blucando do my IT which is complex , has to talk to a document management system and has high security. We are a law firm and require our systems have no down time. Blucando have always sorted out problems and made sure we are quickly assisted if there are problems. They are lovely people and a safe pair of hands

9 November 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Ben was really helpful and despite it taking a long time to resolve remained calm and professional throughout.

30 October 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look