We have used both live in carers and domiciliary carers and have been very happy with the level of support and communication from the agency and the responsiveness to any questions / concerns. Having... See more
Company replied
Location
Switch locationUnit 3C - Vinnetrow Business Park, Vinnetrow Road, Runcton, PO20 1QH Chichester, West Sussex, GB
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See what reviewers are saying
The day cares were good but Jacqui Harris has been an amazing live in carer for Colette. She has been gentle , gracious and very knowledgeable As Colette has become frailer and close to end of life. J... See more
Company replied
I have worked for Bluebird Care since March 2024 and it has been a fantastic experience. The team are all very supportive and dedicated to providing a premium care service to our customers. I love kno... See more
Company replied
From the beginning of starting with Bluebird Care as a carer in 2022, I can say that this is an excellent company to work for. The office team are working closely with all the carers and are very supp... See more
Company replied
Company details
- #22 of 28 best companies in Home Care Service
- #10 of 16 best companies in Home Help
- #6 of 8 best companies in Home help service agency
- #16 of 22 best companies in Aged Care
About Bluebird Care - Chichester
Written by the company
Since 2004, Bluebird Care has been here to keep loved ones where they feel safest: at home. We started as a family business, and today we’re honoured to be a trusted partner in home care for families across the UK through our network of over 200 local teams.
Our purpose is simple yet profound: we’re here to enrich the lives of those we care for—helping them stay independent, maintain dignity, and enjoy the everyday comforts of home. Our team of compassionate professionals is dedicated to making this possible, day in and day out.
At Bluebird Care, we know how hard it can be to balance care with life’s many demands. We understand the emotional weight that comes with aging, illness, or disability, and we’re here to provide support that feels not just capable, but caring.
We offer a wide range of services, from personal care and companionship to dementia support and end-of-life care—always tailored to the unique needs and wishes of each person we care for. And we’re here for families, too, helping lift the responsibility from your shoulders so you can focus on being the son or daughter, rather than the caregiver.
Bluebird Care stands out because we genuinely listen. We make sure that every service is crafted around the people we serve. With us, you can trust that your loved ones are in gentle, reliable hands, so you can have peace of mind and they can have the comfort of home.
Join Thousands of Satisfied Customers
Written by the company
- At Bluebird Care, we pride ourselves on delivering exceptional home care services that prioritise compassion, dignity, and respect. From personalised care plans to dedicated support, we're here to enhance your quality of life and provide peace of mind for you and your loved ones.
Our Guarantee
Peace of Mind, Guaranteed
At Bluebird Care, we stand behind our commitment to providing exceptional care services tailored to your needs. That's why we offer a guarantee to ensure your peace of mind.
- Your care plan will be personalised to meet your unique requirements.
- Our dedicated team will deliver compassionate care with professionalism and respect.
- We will always listen to your feedback and strive to exceed your expectations.
- If you're ever dissatisfied with our services, we'll work tirelessly to address your concerns and make things right.
With Bluebird Care, you can rest assured knowing that your well-being is our top priority.
Contact info
Unit 3C - Vinnetrow Business Park, Vinnetrow Road, Runcton, PO20 1QH, Chichester, West Sussex, United Kingdom
- 01243839859
4.5
Excellent
44 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 35% of negative reviews
Typically takes over 1 month to reply
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Great care from great staff
8 July 2026
Unprompted review
Reply from Bluebird Care - Chichester
Thank you — great care from great staff is exactly what we strive for every day. Have a lovely day, thank you again for your lovely review!
We have used both live in carers and…
We have used both live in carers and domiciliary carers and have been very happy with the level of support and communication from the agency and the responsiveness to any questions / concerns. Having Bluebird agency staff has meant that mum is able to live comfortably and safely at home with her Dementia and given peace of mind for our family and eased the pressure of care. I have found them to be very professional and caring and would recommend them.
7 July 2026
Unprompted review
Reply from Bluebird Care - Chichester
We are glad to hear your mum is living comfortably and safely at home. Thank you for recommending Bluebird Care Chichester.
Bluebird care are an amazing…
Bluebird care are an amazing domiciliary care company, all interaction I have had with both office staff especially the manager Hollee and carers has been exceptional and very professional. I highly recommend Bluebird Care Chichester for all home care needs.
1 July 2026
Unprompted review
Reply from Bluebird Care - Chichester
We are glad to hear your kind words about our team, particularly the exceptional service from our office staff and carers. Thank you for recommending Bluebird Care Chichester.
From the beginning of starting with…
From the beginning of starting with Bluebird Care as a carer in 2022, I can say that this is an excellent company to work for. The office team are working closely with all the carers and are very supportive with any issues that could arise.
26 June 2026
Unprompted review
Reply from Bluebird Care - Chichester
Thank you for sharing your experience since joining us in 2022. It's wonderful to hear the office team's support has made such a difference, thank you for your lovely review. Have a lovely day!
Excellent experience
I have worked for Bluebird Care since March 2024 and it has been a fantastic experience. The team are all very supportive and dedicated to providing a premium care service to our customers. I love knowing the difference we are making to peoples lives.
26 June 2026
Unprompted review
Reply from Bluebird Care - Chichester
Thank you for your wonderful feedback. Knowing the difference made to people's lives is what drives the whole team forward. Thank you again for your review, have a wonderful day!
Bluebird care
Bluebird care is an amazing place to work, all staff make you feel listened too and that you are valued. The training is brilliant and very thorough.
26 June 2026
Unprompted review
Reply from Bluebird Care - Chichester
Thank you — feeling valued and listened to matters deeply. We're so pleased the training has made a real difference to your experience with us. Thank you again for your review, have a lovely day!
Be aware of bluebird care
Be aware of bluebird care. A franchise sold to anyone, no management, data protection unknown.
Home visits to take your time and all details.
Not capable, not trustworthy management. Shared information about client without knowledge or consent with third party. For the profits of franchise.
24 June 2026
Unprompted review
Reply from Bluebird Care - Chichester
Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations.
Excellent care provided
Excellent care provided. Friendly and considerate carers go the extra mile and the organisation is set up very well. Good communication with us and carers very alert to anything we need to know about.
Quite expensive but worth it for the good service.
10 June 2026
Unprompted review
Reply from Bluebird Care - Chichester
Thank you for your wonderful review and for taking the time to share your experience.
We are delighted to hear that you have been pleased with the care and support provided by our team. Our care experts work hard to deliver compassionate, person-centred care, and it is especially rewarding to know that their friendliness, attentiveness, and willingness to go the extra mile have made a positive difference.
We're also pleased that our communication and organisation have met your expectations. Keeping families informed and ensuring our care experts remain alert to any changes or concerns is a key part of the service we strive to provide.
Thank you for your kind comments regarding the value of our service. We understand that quality care is a significant investment, and we are grateful for your trust and confidence in our team.
Thank you once again for your feedback and for choosing Bluebird Care, have a lovely day!
The day cares were good but Jacqui…
The day cares were good but Jacqui Harris has been an amazing live in carer for Colette. She has been gentle , gracious and very knowledgeable As Colette has become frailer and close to end of life. Jacqui visited Colette every day in hospital until her planned holiday, taking clothes and items she needed to East Surrey. Colette has been very grateful for her care and companionship over the last few months. Well done Jacqui!
26 May 2026
Unprompted review
Reply from Bluebird Care - Chichester
Thank you for your wonderful feedback about our day care services and Jacqui's exceptional live-in care for Colette during such a precious time. We appreciate your review so much and will pass this feedback onto our team. Have a lovely rest of your day and thank you again for the lovely feedback!
I have been a customer of bluebird care…
I have been a customer of bluebird care for almost 14 years. I have never had any complaints and I am very happy with the service I receive.
30 March 2026
Unprompted review
Reply from Bluebird Care - Chichester
We are glad to hear about your loyalty over 14 years. Your happiness with our service truly means everything to us.
Excellent service
Excellent service - carers are perfect for our needs - reliable and user friendly. Very reassuring to have them involved.
3 October 2025
Unprompted review
Reply from Bluebird Care - Chichester
Thank you so much for your kind words! We’re delighted to hear that our care team has been able to meet your needs and provide reliable and reassuring support. Our care experts take great pride in delivering compassionate, person-centred care, and it’s wonderful to know this has made a positive difference for you. We truly appreciate you taking the time to share your feedback.
Bluebird Care very supportive
Bluebird Care have been looking after my sister who has dementia. All the staff have been very supportive and flexible in the care they provide as her condition continues to change. Their daily care notes are very informative and let me know if she has any problems.
14 April 2025
Reply from Bluebird Care - Chichester
We are so pleased to hear that you have had a positive experience with our care services. We strive to provide the best possible care for our customers and their families, and it is heart-warming to know that we have been able to support your sister and provide you with peace of mind. We appreciate your kind words about our staff and their dedication to providing compassionate and flexible care.
Always kind and helful both when…
Always kind and helful both whern visiting mum and when planning for the future.
14 April 2025
Reply from Bluebird Care - Chichester
We appreciate your kind words. We strive to provide compassionate and supportive care to our customers and their families. We're glad you've found our services helpful and appreciate your feedback.
Bluebird manage my father's care completely
The great thing about Bluebird Care is that they met with my father and worked out a care plan that really suiited him.
Like almost everyone with a parent who has dimentia and needs care, I really needed support from a company with real experience in that area.
Bluebird now manages all of my fathers care & medication and I have absolutely no doubt that he is well looked after and safe.
3 December 2024
Unprompted review
Reply from Bluebird Care - Chichester
Thank you so much for your thoughtful and kind feedback. We're truly honoured that you chose Bluebird Care to support your father, and it’s wonderful to hear that you’ve had such a positive experience with our care team.
Your trust in us to manage his care and medication is something we deeply value. Please don’t hesitate to reach out if there’s ever anything more we can do to provide additional support for your father or your family. Thank you again for your kind words—they inspire us to keep doing our very best every day.
Bluebird is a lovely company to work for.
Bluebird is a lovely company to work for, always putting its customers first, the training we get is extremely valuable to carry out our day to day care.
I am a mum of two, Bluebird allows me to have a great work/life balance.
We have a great team, who support each other.
I would recommend Bluebird care highly.
3 December 2024
Reply from Bluebird Care - Chichester
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve had such a positive experience working with Bluebird Care. Our mission is to always put our customers first, and it’s fantastic to know that our training has been valuable in helping you provide outstanding care.
We understand how important work-life balance is, especially for busy parents, and it’s great to hear that our flexibility has worked well for you. We’re so proud of our supportive team environment, and we’re glad to see that it’s making a difference for you too!
Thank you for recommending us so highly – it truly means the world to us. Keep up the amazing work, and we’re always here to support you every step of the way!
Outstanding service.
My Mother-in-Law has been looked after by Bluebird Care Chichester for 5 years and she has received outstanding care throughout. Bluebird are always reliable and punctual. The carers are kind, caring and cognisant of her needs and requirements. As her health declines and her ability to care for herself deteriorates, Bluebird negotiate the next steps with compassion and expertise. As a family we are kept informed and consulted throughout. I would not hesitate to recommend them.
21 November 2024
Unprompted review
Reply from Bluebird Care - Chichester
Thank you so much for your heartfelt review. We are truly honoured to care for your mother-in-law over the past five years, and your kind words mean the world to our entire team.
At Bluebird Care Chichester, we strive to provide reliable, compassionate, and tailored support to each individual we care for, and we're delighted to hear that your family has felt supported and informed every step of the way. Knowing that we've been able to assist as her needs have evolved is incredibly rewarding, and we are grateful for your trust in us during this journey.
Your recommendation is the highest compliment we could receive. Thank you again, have a lovely day!
Totally reliable and friendly team of…
Totally reliable and friendly team of carers who have worked with our elderly mother for a few weeks.
1 October 2024
Reply from Bluebird Care - Chichester
Thank you so much for your kind words! We're thrilled to hear that you and your mother feel supported by our team. It's our goal to provide reliable, compassionate care, and it's wonderful to know we've made a positive impact in such a short time. We'll continue to do everything we can to ensure your mother's comfort and well-being. Thank you again for your trust in us!
So far so good
So far so good. The work of Team Staff are marvellous, in 6 years I have been with this company, all the concerns I forwarded to the office, they have always worked on them in a professional manner and in time without me reminding them.
What impress me so much was this year I had two huge problems in my family one in January and one in September I phoned the office to let them know, and within the shortest time the office phoned me back saying they will send someone to takeover so I can go to my family and the office said, I can let them know if I need any assistance, this has proved to how much the Company cares for her employees and the customers.
And another thing important for me is that there's a follow up of employees, a supervisor every now and then pay a visit to customer to if there's any concern and give some quick review of the work.
The Company deserves my rate of 5 stars
11 September 2024
Reply from Bluebird Care - Chichester
Thank you so much for your thoughtful and kind review! We are thrilled to hear about your positive experiences with our team over the past six years. It's wonderful to know that our efforts to address concerns promptly and professionally have made a difference for you.
We understand how important it is to be there for our employees during this difficult times, and we're glad we could support you when when you needed it most. Your words truly reflect the values we strive to uphold: caring for both our employees and our customers.
Thank you again for the 5-star rating. We are proud to have you as part of our company and look forward to continuing this great journey together!
My mother really appreciates the carers…
My mother really appreciates the carers and is happy to see them on a daily basis. I have the impression they recognize my mothers needs and are very understanding when my mum is having a bad day. The management of Bluebird also give my mother quite some attention, which is much appreciated. If Bluebird could keep the number of different carers to a minimum I would be happy to give 5 stars, especially if the carers are limited to the ones that have a good relationship with mum.
7 October 2024
Reply from Bluebird Care - Chichester
Thank you so much for your thoughtful feedback. We're delighted to hear that your mother enjoys seeing our Care Assistants and feels understood, even on more challenging days. Our team takes great pride in recognising the unique needs of each individual, and it's wonderful to know that this has been reflected in your mother's experience.
We truly appreciate your input regarding continuity of care and the consistency of familiar Care Assistants. We understand how important it is to build strong, trusting relationships, and we're continuously working on improving our scheduling to minimise the number of different Care Assistants. Your feedback helps us ensure we provide the best possible service, and we'll definitely take this on board as we move forward.
Thank you again for your kind words and for choosing Bluebird Care. We're committed to making sure both you and your mother are happy with the care provided.
Bluebird care regarding my sister
Bluebird care staff are very helpful and listen to any concerns that the family may have.
We can phone or email them any time of the day and they would reasure us with ease.
my sister they are caring for is very happy with the service provided to her at all times.
Without this care my sister would not be able to manage her shopping or escort to her surgury.
Kind regards Louis Azzopardi.
7 October 2024
Reply from Bluebird Care - Chichester
Thank you so much, Louis, for your kind and thoughtful review. We truly appreciate you taking the time to share your experience with us. It means a lot to hear that our Bluebird Care staff have been able to provide the care, support, and reassurance that your family needs. We are especially glad that your sister is happy with the service and that we can assist with her shopping and appointments.
Our team strive to offer compassionate and reliable care, and we're delighted to know that we've been able to make a positive difference in your sister's daily life. Please don't hesitate to reach out if there's anything else we can do.
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